Say Hello To Your IT Support Team in Surrey
Grow your business with Micro Pro, your IT support team in Surrey and the southeast. Our reliable IT support team will empower your business
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Neil O’Shaughnessy
Service Desk Manager BioNeil O’Shaughnessy
Service Desk ManagerNeil is our service desk and team champion. Having worked in IT and client services for over 20 years, Neil ensures the Micro Pro service desk is meeting and exceeding the high standards we hold ourselves to. He is the rock of the Micro Pro team, solid, dependable and enduring.
Whilst he is a legend on the service desk and there are rumours that he once fielded 1000 tickets in a day, he is aware that there is no 'I' in 'Team'. He works hard to ensure everyone is motivated, trained and in the best position to deliver exceptional service.
As a senior team member, Neil is always striving to help our clients get the maximum benefit and value out of their partnership with Micro Pro.
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Luke Chuter
Service Desk Lead BioLuke Chuter
Service Desk LeadAn IT industry veteran and client service professional with a decade of experience in IT support, service, and projects delivery based on an ITIL aligned framework.
He is a flexible, results orientated and customer focused problem solver who can remediate and execute without delay on a myriad of issues. His vast knowledge, trouble shooting ability and support desk expertise across the Microsoft stack make him a valuable asset to our many SME to Enterprise clients and our team.
Luke has taken the lead and delivered several large scale deployments and migrations, and acts as the service desk team leader, a point of escalation and source of knowledge making him a key part of the service delivery team.
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Tamika Regan
Senior Technical Lead BioTamika Regan
Senior Technical LeadAs an IT Professional with a diverse skillset, Tamika is resourceful, analytical and focused on delivering successful outcomes.
Always exceeding everyone's expectations, Tamika has previously received a global award of recognition for successfully completing a large scale project migration of 2000 servers and a nomination for IT prowess.
It's not all glamour and being an IT genius is tough but that's never stopped Tamika from going the extra mile, working incredibly hard and solving complex technical problems in her sleep.
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Arnold Opperman
Service Desk Engineer BioArnold Opperman
Service Desk EngineerFrom a young age, Arnold wanted a career in information technology because of his natural affinity and passion for all things tech related.
Over time, Arnold has developed a diverse set of skills that make him a versatile and talented IT engineer. Known as the fixer, he mans the frontline that is our IT service desk and visits our clients on a regular basis to make sure we apply a hands-on approach to IT.
Arnold obsesses over Formula 1 Motor racing in his spare time and looks forward to helping our clients on a daily basis with their IT problems.
As Arnold says, every day is an opportunity to learn, challenge yourself and grow.
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Jonathan Fynn
Service Desk Engineer BioJonathan Fynn
Service Desk EngineerJon is a deep thinker and master tinkerer. Always eager to broaden his horizons and step up to new challenges on the service desk.
In his spare time when not playing with gadgets, he enjoys getting out there with mother nature, or simply enjoying a movie.
Your Support Team For Exceptional IT Results in Surrey
Businesses in Surrey can benefit from working with a managed IT support team. However, you also want assurances that your support team deliver IT solutions and strategies that align with your business operations and objectives.
Micro Pro has established an unwavering reputation as a best-in-class IT support company in Surrey. We guarantee that when you work with us, your support team you can rely on a highly-trained team of dedicated IT professionals to install IT infrastructure that maximises your business operations and resolve issues that minimise downtime.
We provide an extensive range of services and technologies. From remote monitoring to cloud configuration and troubleshooting servers, software issues and computer peripherals, our IT specialists have the knowledge and skills that can fill the skills gap that may be missing from your in-house team.
Our team of professionals also help to support your in-house team by helping them manage your business network and handle run-of-the-mill inquiries such as computer, software and server issues. Not only that but our experienced and highly knowledgeable executive team can assist your decision-makers in formulating and installing an IT strategy for key issues such as cybersecurity, data management, office moves, disaster recovery and more.
What Our Clients Say
We help businesses access Essential IT Services in Surrey to succeed
Today’s businesses not only rely on advanced IT technologies but also affordable and reliable technologies that serve the core needs of your business. This is not always possible with out-of-the-box solutions and cookie-cutter strategies. When you partner with Micro Pro, you get more than plug-and-play solutions. We work closely with you to understand your business and deliver IT solutions that help you to achieve your targeted objectives.
Our hands-on approach and exceptional customer service have played a significant role in the success of Micro Pro. Together with your support team in Surrey, we also have offices in London, Glasgow and Kent. Furthermore, we have worked with multiple companies spanning practically every UK industry — so we’re confident we can add real value to your company vision and business goals as well.
At the heart of everything we do is a desire and to enable your business to grow. Our approach to IT Support is to give Surrey-based businesses access to the latest IT technologies and provide genuine and impartial advice that works best for you. With a wide range of essential IT services and solutions to choose from, we give you everything you need and nothing you don’t.
If you’re looking for a support team that can provide reliable IT services and deliver exceptional results, contact Micro Pro today and speak to one of our IT consultants. We would love to hear from you.