Reduce costs, leverage the skills you need, stay agile
IT Outsourcing can be an effective way to meet business goals. Whether your business needs to reduce costs, expand its capabilities, or quickly increase capacity, Micro Pro is ideally positioned to provide virtual staff to businesses in London and the surrounding area. From our offices just inside the M25, our fully qualified engineers deliver a class leading service to our clients. We have a wealth of experience in a wide variety of technologies and services including infrastructure support, application support, telecommunications, help desk, email, and security. Outsourcing enables businesses to reduce the number of expensive in-house IT experts that are required, together with the associated training costs.
- Take advantage of qualified IT experts
- Minimise costs
- Reduce in-house training
- Allows your business to stay agile
The cloud offers a simple, highly flexible route into IT outsourcing. With no large upfront costs and a pricing model that ensures you only pay for the resources you use, it can be far cheaper than maintaining on-site infrastructure. Micro Pro leverage services such as Microsoft Azure and Amazon AWS to provide storage servers, backup systems, database servers and more. Cloud services are geographically distributed to provide data redundancy, making them an excellent choice if you need to improve the reliability of your IT systems. A company’s exposure to threats posed by natural disasters, hardware theft, and data loss is significantly reduced.
- Reduce hardware costs
- Improve reliability
- Rapidly provision or decommission servers
Outsourced Help Desk
An outsourced help desk can free a company from the burden of staff management and training, allowing it to focus on servicing clients and growing its business. Micro Pro’s expert team of engineers are here to assist with all types of of day-to-day issues, from software problems, to printer faults, to phone failures. Support tickets can be created via email, phone, or our handy client service hub, accessible on any Internet connected device. You can track call progress, request updates, and close calls quickly and easily. We pride ourselves on our friendly, prompt service, and we offer SLAs with guaranteed response times to suit you.
- Easy ticket creation and tracking
- Fast response
- Tailored to your requirements and budget