Built for Growth: Expert IT Support for Ambitious Businesses
We help fast-growing businesses scale smarter, with expert Managed IT Support, Cybersecurity, and Compliance, all delivered by a UK-based team of senior engineers who care deeply about outcomes and have 20+ years of hands-on experience.
020 3714 7758
We’re Not Just Micro Pro, Your IT Provider. We’re Your Growth Partner.
Strategic IT Support for Scaling Teams
Whether your current team is rapidly expanding or your growth plans include new regional offices, we deliver. We work directly with CFOs, IT managers, or founders to support fast-paced change. Need project rollouts? Budget planning? Multi-site coordination? We’re there for all of it.
Cyber Security You Don’t Have to Second-Guess
We do more than tick compliance boxes. Our ISO-accredited security framework ensures your systems are hardened, monitored, and regularly assessed. Our team builds security into your operations, from endpoint protection and MDM to advanced frameworks like DORA and GDPR. You get peace of mind knowing you’re protected and always audit-ready.
Fast, Friendly, UK-Based Support with No Scripts, and Zero Outsourcing
When you call, we answer. Our service desk, based in Surrey, is staffed by experienced engineers who already know your environment. No overseas call centres. You won’t be waiting 48 hours for a reply or waiting in a Help Desk queue. We provide responsive, effective support you can trust.
Built for Long-Term Success
We build lasting partnerships by taking full responsibility for your IT strategy. That means regular strategy reviews, ongoing optimisation, and support that adapts as your business grows. That means regular strategic check-ins, continuous improvement, and support that evolves with your needs. Many of our clients started small and have grown rapidly, putting them in a strong position for exit or future acquisitions. Strategic IT support has been invaluable to them. We were there the whole way.
What We Deliver is
Always Bespoke
Managed IT Support
- Onsite & remote helpdesk
- Proactive monitoring & patching
- Embedded or co-managed options
- Strategic alignment with leadership
Cyber Security & Compliance
- ISO 27001, Cyber Essentials, GDPR, DORA
- MDM, MFA, firewall & endpoint hardening
- Red Team & advanced vulnerability testing (via partners)
- Risk audits & remediation plans
IT Strategy & Roadmapping
- Quarterly strategy reviews
- CTO-level consultancy
- Growth-aligned budgeting & investment planning
- Compliance preparation & documentation
Support for Internal IT Managers
- 3rd-line escalation & project input
- Temporary resourcing & boots-on-ground
- Strategic sounding board
- Full team integration with clear lines of escalation
Our Process
The Micro Pro process is easy, clear and transparent. Designed to deliver value from day one.
Initial Contact
Schedule a complimentary 30-minute consultation with one of our senior advisors. We’ll learn about your business, current challenges, and growth plans. This is also your opportunity to assess whether we’re the right fit.
Comprehensive IT Audit
We’ll conduct a full FREE audit of your IT environment, infrastructure, cybersecurity, software, and compliance. Our team will identify vulnerabilities, inefficiencies, and opportunities for improvement. This service is entirely free of charge.
Strategic Recommendations
Based on the audit findings, we’ll develop a tailored roadmap aligned with your business objectives. This includes actionable technical improvements, cost-saving opportunities, and longer-term IT strategies. You’re free to use this plan regardless of whether you proceed with us.
Proposal and Trial Period
We’ll present a clear proposal outlining costs, onboarding steps, and timelines. You’ll also benefit from a three-month, no-obligation trial, allowing you to experience our service and support without risk.
That’s it!
And all of this is completely free. There’s no obligation or hidden costs, no small print.
020 3714 7758 Book Your Free IT AuditIT Support That Scales With Your Business
Growing fast but stuck with slow, reactive IT? Micro Pro helps ambitious businesses scale with proactive, embedded support, strategic consultancy, and enterprise-grade cybersecurity that evolves with you.
If your IT provider only reacts when things go wrong, you’re already behind. At Micro Pro, we embed ourselves into your business to proactively identify risks, plan for growth, and deliver fast, expert-led support that keeps pace with your ambitions. From our offices in London, Surrey and Kent, we work with high-growth companies that need IT to be an asset, not a liability. We’re not just a provider. We’re your long-term strategic partner.
The IT Partner That Grows With You
You don’t just need someone to reset passwords. You need a partner who thinks about your business like you do, who understands that IT is the foundation for growth, compliance, and operational success.
We go beyond troubleshooting. Micro Pro becomes your strategic IT partner, taking responsibility for your entire IT roadmap and ensuring your technology drives growth.
- 17+ years helping ambitious companies grow and scale securely
- Trusted by professional services firms, FinTechs, consultancies, and PE-backed businesses
- Expertise across Microsoft 365, AWS, ISO 27001, DORA, and advanced cybersecurity frameworks
- Direct access to our founders and strategic consultants, not hidden behind layers of account managers
Our Approach: Strategic, Embedded, and Reliable
Our support team work closely with your business. We get to know your people, processes and growth plans, so we can act as a true extension of your team.
We’re not a helpdesk in the cloud. We’re a strategic extension of your business. That means:
- Quarterly IT strategy and growth planning sessions with our leadership team
- Embedded support tailored to your internal structure (whether we lead or support your existing IT team)
- UK-based service desk with sub-60-minute response times, no scripts, no outsourcing
- Clear escalation paths and direct lines to senior engineers and account leaders
We also run light-touch audits before onboarding to ensure alignment and realistic service design, helping you avoid unexpected costs down the road.
Flexible Support for Your Business Needs
Whether you need us as your full IT department, escalation partner, or trusted advisor for expansion and compliance, we adapt to your business priorities.
- Onsite & Remote IT Support: Embedded in your team or supporting across regions: London, Surrey, Kent
- Cybersecurity & Compliance: ISO 27001, GDPR, Cyber Essentials, DORA: all mapped to your operational risk
- Cloud Migrations & Infrastructure Projects: Azure, Microsoft 365, AWS: with zero disruption and scalable architectures
- Scalable Service Tiers: Designed to flex with your headcount, acquisition plans, and evolving complexity
Removing IT Roadblocks. Scale Without Disruption
We help ambitious businesses grow with confidence, with the right infrastructure, protection, and strategy in place from day one.
Let us take care of your IT, so you can stay focused on growing your business.
Let us show you how Micro Pro can support your success.
020 3714 7758
Some of Our Valued Clients
We have been a trusted IT Support partner to our clients for over 17 years.
Verified Reviews
What Our Clients Say
We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.
From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.
- Olivia, Manager, George Johnson Lifts
Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.
During that time the business has scaled from a small team, to a group of diverse companies with offices around the world.
As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.
- Michael Cauter, COO, Blackrock Expert Services Group
Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.
- David Hall, MD, The Boutique Workplace Company
“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.
Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.
- Kieron, MD, Present Communications
Great company to work with. Support is always there when you need it and any problem is sorted out quickly.
- Janette, CEO, JMD Accounting
We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.
They are very responsive, easy to communicate with and I would highly recommend them.
- Daniel, MD, Christopher Robin Day Nurseries
These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!
They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.
- Rishi, MD, USB Group
If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.
The support we, and a number of other businesses we have referred to them, has been consistently first class.
- Sanjiv Dodhia, Business Growth Specialist, Action Coach
IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.
As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.
I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.
- Andrew, MD, Premier Surveys
‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.
It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.
We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.
I am more than happy to recommend Micro Pro as our preferred IT partner.’
- Vanessa Boulanger, FD, Inner Circle Consulting
‘MicroPro has been an invaluable partner for 365 Finance. Their comprehensive IT support has transformed how we manage our technology infrastructure. From implementing reliable off-site storage solutions to optimising our networking systems, we have experienced exceptional results.
What sets MicroPro apart is their responsiveness and accessibility. No matter when an IT challenge arises, their team is always at hand, ready to provide immediate support. Their approach combines friendliness with efficiency, creating a partnership that feels both professional and personal.
Whether we’re dealing with complex technical issues or routine maintenance, MicroPro’s expertise excels in every interaction. They don’t just solve problems – they provide solutions that enhance our overall business operations.
We can confidently say that MicroPro has eliminated our IT headaches and allowed us to focus on our business. Their commitment to excellent customer service makes them an outstanding choice for any business seeking reliable IT support.’
- Andrew Raphaely, Founder & Executive Vice Chairman, 365 Finance
Business IT Support FAQs
What size businesses do you work with?
We focus on ambitious SMEs from 20 to 200 employees, especially those scaling rapidly, planning acquisitions, or moving from legacy IT setups.
Are you more expensive than other IT providers?
We’re not budget IT – and that’s intentional. Our pricing reflects the level of expertise, responsiveness, and strategic input we provide. You get senior engineers who take ownership of your problems and see them through to resolution, whatever it takes. Clients who switch to us often discover they save more over time through reduced downtime, improved system performance, and fewer internal escalations.
Do you support internal IT managers?
Absolutely. We augment in-house IT teams with whatever’s needed – from on-site support for international operations to 1st–2nd line helpdesk, 3rd line escalation, project delivery, or strategic consultancy. Your IT manager stays in control, and we act as an extension of your team to help them – and your business – succeed.
What makes Micro Pro different from other IT companies?
We don’t outsource. We don’t delegate to juniors. And we don’t overpromise. At Micro Pro, you get a committed team that delivers strategic guidance and practical execution in equal measure. We’ve supported fast-growing firms through complex digital transformations, compliance overhauls, and major infrastructure changes. In high-growth environments, you need an IT partner with the experience, agility, and drive to match your pace – and that’s exactly what we offer.
What industries do you specialise in?
We have deep roots in FinTech, Legal, Creative, and Consultancy sectors. That said, any business that values expert IT, fast support, and a long-term strategic partner will feel at home with us.
What if I already have an IT provider?
We make the transition seamless. From audits and asset mapping to secure handovers, we manage every step with zero downtime or disruption. We’ll also show you the blind spots your current provider may have missed, giving you peace of mind from day one.
How fast is your support?
Most tickets are resolved in 30–60 minutes, with urgent requests handled even faster. Our UK-based team ensures you’re never left waiting – no call centres, no excuses.
Do you offer one-off IT projects or break-fix work?
No. We believe in partnership, not patchwork. We only work with clients on a long-term basis to ensure consistency, accountability, and proactive support that evolves with your business.
What happens if we grow or change during the contract?
We expect you to grow – and we’re built to grow with you. Our contracts include quarterly reviews to realign support levels, services, and priorities as your business evolves.
Do you offer a free trial?
Yes. We offer a no-strings-attached 3-month trial so you can experience how real IT support will benefit your business from the outset. During the trial, you’ll receive: a full onboarding, proactive monitoring, direct access to our service desk, strategic recommendations, and a dedicated account manager. It's designed to be a true reflection of how we’ll support your business long-term – not a watered-down version.
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