Your Successful Business, our Fantastic IT Support.
Focus on your growth with exceptional IT Support in Surrey, London, Kent and beyond.
IT Support for the Growing Business
If you have a rapidly expanding business and suspect your existing IT support company is holding you back, causing frustration, or you have begun to feel at risk, then you are ready for Micro Pro. Growing businesses in London, Surrey, and Kent need a managed IT partner experienced in rapid growth to advise on and own all IT Support and Cyber Security aspects. Let Micro Pro be your strategic IT partner. Rely on us to lead your IT Strategy and reap the benefits of a highly responsive and proactive IT Support company acting in your best interests. We have provided this service to many high-growth, successful, and often private equity backed businesses in London, Surrey, and Kent for over 17 years. Our IT support is ideal for ambitious and myriad forms of professional services companies experiencing rapid increases in headcount and the required IT maturity. Our proven approach and ethos of service excellence will give you the confidence, peace of mind, service, and IT solutions necessary to allow you to grow your business and succeed at scale.
Our Surrey-based IT Support Team and central London IT Consultants will get clarity and alignment on your growth goals and get to know your business, people, processes, and ethos so well that we will quickly become a highly regarded and integral part of your operation. We are invested in your success and will always deliver strategic IT support and IT solutions that facilitate long-term success.
We can support and augment existing internal IT personnel, from 1st Line IT Support staff to a Senior IT Technical Director. We can be your International company’s “Boots on the Ground” IT Support Company in London. Alternatively, we can provide fully-managed IT support in London, Surrey, Kent, and beyond, covering everything from IT strategy to cyber and data security and helping you achieve compliance with ISO 27001. We have vast experience in leveraging and supporting cloud technology solutions such as Office 365, AWS and all the associated consultancy, as well as the more mundane but essential proactive monitoring and maintenance and network administration. Combine all this with a fantastically responsive IT Support Service Desk that is never outsourced and located in our Surrey IT Support hub and head office in Brookwood, Surrey.
Thanks to this Surrey-based IT Support team and our Local IT consultants in London and Kent, we are well-placed, ready, and able to provide outstanding onsite and remote IT support and state-of-the-art IT solutions to any location.
Call us today. Let our team of local IT experts remove obstacles and frustration by delivering expedient IT support in Surrey, London, or any other location, along with ISO 27001 Certified secure IT solutions that help your business grow!
Some of Our Valued Clients
We have been a trusted IT Support partner to our clients for over 17 years.
What Our Clients Say
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Business IT Support FAQs
What does an IT support company do?
An IT support company provides businesses with comprehensive assistance for their technology infrastructure. This encompasses troubleshooting everyday issues, maintaining software and hardware, and implementing security measures. They can also offer strategic guidance on IT solutions to optimise efficiency and growth. In essence, they are a trusted partner in keeping your organisation's technology running at peak performance.
How do I choose an IT support company?
Choosing the right IT support company requires careful evaluation. Consider your specific needs: budget, technical complexity, and desired level of service (remote or on-site). Research potential partners, checking their experience in your industry and certifications. Don't hesitate to request references and ask about response times and service level agreements (SLAs). Ultimately, the ideal partner should be a proactive problem-solver aligned with your long-term IT goals.
How can an IT support company help me?
IT support companies offer a comprehensive package to support your organisation. They proactively maintain your systems, minimising downtime and boosting efficiency. Their expertise safeguards your data and prevents costly IT issues. They can also provide strategic guidance, ensuring your technology aligns with your business goals and drives growth. By outsourcing your IT needs, you gain a reliable partner focused on keeping your technology running smoothly and securely.
Is IT support important for business?
Reliable technology is the backbone of most operations, and IT support ensures its smooth functioning. They reduce downtime, safeguard data, and optimise efficiency – all crucial factors for business continuity and growth. By proactively managing your IT infrastructure, they allow your team to focus on core competencies, creating a productive and secure work environment.
Is IT support available in Surrey?
Numerous reputable companies such as MicroPro offer a range of services, from on-site troubleshooting to comprehensive managed IT solutions. Explore their offerings to find a partner that aligns with your specific needs and budget. Local business directories and online searches can help you identify qualified IT support providers in Surrey.
The Benefits of Reliable IT Support for Businesses in Kent
With the growing trend of remote working and hybrid office setups, businesses in Kent face an array of IT challenges. Maintaining secure and efficient operations in these environments requires dependable IT support. At Micro Pro, we provide Kent businesses with proactive, tailored solutions that help them overcome local network performance issues and secure their systems against cyber threats. It’s especially important that businesses take the right steps to ensure their IT infrastructure is working as expected. With our expertise, businesses can focus on growth without worrying about technical disruptions.
Supporting Remote Work Environments
Remote and hybrid working has become more common across Kent. While this offers flexibility for employees, it also presents challenges when it comes to maintaining security and efficiency. Secure access to company networks, data protection, and smooth communication are essential for a successful remote work setup. Micro Pro’s IT support ensures that businesses have reliable systems in place to allow employees to work from home or in the office seamlessly. Our team implements robust security measures, such as VPNs and multi-factor authentication, to safeguard sensitive information.
Improving Local Network Performance
Poor network performance can significantly affect productivity. Businesses across Kent often experience slow internet speeds or connectivity issues, especially in more rural areas. Micro Pro provides expert support to ensure local networks are optimised for performance, helping companies avoid downtime and maintain smooth daily operations. Our team monitors network health, identifies potential issues, and delivers solutions that keep systems running at their best.
Minimising Downtime with Proactive Support
Unplanned IT issues can lead to costly downtime, damaging both productivity and profitability. Micro Pro offers proactive IT support to prevent issues before they impact your business. Regular system maintenance, security patches, and performance monitoring ensure that problems are identified and addressed early. Should an issue arise, our responsive support team is always available to provide quick solutions, reducing any disruption to your business.
Strengthening Security Measures
Cybersecurity is a critical concern for businesses today, especially as remote work opens up new vulnerabilities. Kent businesses need strong defences to protect their data and maintain customer trust. Micro Pro provides comprehensive cybersecurity solutions that include monitoring, threat detection, and employee training. Our approach ensures that your business is protected from cyber-attacks, keeping your operations secure and compliant with industry regulations.
Tailored IT Solutions for Growth
As your business in Kent grows, so do your IT needs. Micro Pro offers scalable solutions that support both small and large businesses. We work with companies to assess their current infrastructure, recommend improvements, and implement IT systems that grow with the business. Whether it’s upgrading hardware or streamlining software, our services help businesses optimise their operations and plan for the future.
Finally
Reliable IT support is essential for businesses in Kent, especially with the speed at which the work environment moves. Micro Pro ensures your systems are secure, efficient, and ready to support both remote and office-based operations. Let us help your business thrive with proactive and responsive IT solutions.