Your Successful Business, our Fantastic IT Support.
Focus on your growth with exceptional IT Support in Surrey, London, Kent and beyond.
IT Support that solves your challenges
It’s time for Surrey and London Businesses to stop worrying about IT Support and Cyber Security. Let us be your trusted, responsive, proactive, and strategic IT partner; our IT support will give you the confidence, peace of mind, service and IT solutions necessary to allow you to focus on your business and succeed at scale.
Our Surrey IT Support Team and London based IT consultants will get to know your business, people, process, and ethos so well that we will quickly become a highly regarded and integral part of your operation. We are invested in your success and will always deliver expert IT support and IT solutions that are strategic and facilitate long-term success.
We can provide part or fully managed IT support in Surrey, London and beyond, covering everything from IT strategy, Cyber and data security, compliance, cloud technology solutions (such as office 365), and consultancy, as well as proactive monitoring and maintenance, network administration, and the ever-important IT Support Service Desk, never outsourced and located in our Surrey IT Support hub and main Office.
Thanks to our Surrey IT Support team and our IT consultants in London, Glasgow, and Kent, we are well placed, ready and able to reach out and provide outstanding IT support and IT solutions to any location.
Call us today, let our team of local IT experts, remove the obstacles and frustration by delivering expedient IT support in Surrey, London or any other location, along with secure IT solutions that help your business grow!
Some of Our Valued Clients
We have been a trusted IT Support partner to our clients for over 14 years.
What Our Clients Say
We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.
From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.
- Olivia, Manager, George Johnson Lifts
Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.
During that time the business has scaled from a small team, to a group of diverse companies with offices around the world.
As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.
- Michael Cauter, COO, Blackrock Expert Services Group
Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.
- David Hall, MD, The Boutique Workplace Company
“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.
Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.
- Kieron, MD, Present Communications
Great company to work with. Support is always there when you need it and any problem is sorted out quickly.
- Janette, CEO, JMD Accounting
We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.
They are very responsive, easy to communicate with and I would highly recommend them.
- Daniel, MD, Christopher Robin Day Nurseries
These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!
They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.
- Rishi, MD, USB Group
If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.
The support we, and a number of other businesses we have referred to them, has been consistently first class.
- Sanjiv Dodhia, Business Growth Specialist, Action Coach
IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.
As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.
I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.
- Andrew, MD, Premier Surveys
‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.
It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.
We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.
I am more than happy to recommend Micro Pro as our preferred IT partner.’
- Vanessa Boulanger, FD, Inner Circle Consulting
Verified Reviews
Experiencing a New Normal?
Due to COVID-19, your staff are more likely to use their own devices for work. This situation is known as Bring Your Own Device (BYOD), and it has security implications that you won’t want to overlook.
Download your free guide detailing the 7 crucial steps needed to keep your company data safe on your staff ’s devices.
Fill in your details and we’ll email you with a link to download the guide.
Business IT Support FAQs
What does an IT support company do?
An IT support company provides businesses with comprehensive assistance for their technology infrastructure. This encompasses troubleshooting everyday issues, maintaining software and hardware, and implementing security measures. They can also offer strategic guidance on IT solutions to optimise efficiency and growth. In essence, they are a trusted partner in keeping your organisation's technology running at peak performance.
How do I choose an IT support company?
Choosing the right IT support company requires careful evaluation. Consider your specific needs: budget, technical complexity, and desired level of service (remote or on-site). Research potential partners, checking their experience in your industry and certifications. Don't hesitate to request references and ask about response times and service level agreements (SLAs). Ultimately, the ideal partner should be a proactive problem-solver aligned with your long-term IT goals.
How can an IT support company help me?
IT support companies offer a comprehensive package to support your organisation. They proactively maintain your systems, minimising downtime and boosting efficiency. Their expertise safeguards your data and prevents costly IT issues. They can also provide strategic guidance, ensuring your technology aligns with your business goals and drives growth. By outsourcing your IT needs, you gain a reliable partner focused on keeping your technology running smoothly and securely.
Is IT support important for business?
Reliable technology is the backbone of most operations, and IT support ensures its smooth functioning. They reduce downtime, safeguard data, and optimise efficiency – all crucial factors for business continuity and growth. By proactively managing your IT infrastructure, they allow your team to focus on core competencies, creating a productive and secure work environment.
Is IT support available in Surrey?
Numerous reputable companies such as MicroPro offer a range of services, from on-site troubleshooting to comprehensive managed IT solutions. Explore their offerings to find a partner that aligns with your specific needs and budget. Local business directories and online searches can help you identify qualified IT support providers in Surrey.
Improving Productivity with Microsoft 365: A Guide for Businesses
Microsoft 365 has become an essential tool for businesses aiming to enhance productivity and collaboration. Its suite of applications and cloud-based services offers a range of features that streamline operations and improve communication. Leveraging these features effectively can transform the way businesses operate. Micro Pro specialises in implementing and optimising Microsoft 365, ensuring that businesses can fully harness its capabilities to meet their specific needs.
Enhancing Productivity with Microsoft 365
Microsoft 365 includes a variety of applications designed to boost productivity. Word, Excel, and PowerPoint remain staples for document creation, data analysis, and presentations. However, the true power of Microsoft 365 lies in its integration and cloud capabilities. OneDrive for Business allows employees to store, share, and collaborate on files in real-time, eliminating the need for multiple versions of the same document. This ensures that teams can work together more efficiently, regardless of their physical location.
Teams, another key component of Microsoft 365, facilitates communication and collaboration. It combines chat, video meetings, and file sharing into one platform. This integration supports seamless interactions, reducing the need for multiple communication tools and enhancing team cohesion. Outlook’s calendar and email features are synchronised with Teams, allowing for streamlined scheduling and communication.
The suite’s integration extends to other applications like SharePoint, which provides a robust platform for managing documents and information. SharePoint helps businesses create intranet sites, improving information dissemination and collaboration across departments. These tools collectively contribute to a more organised and productive work environment.
Optimising Collaboration with Microsoft 365
Effective collaboration is crucial for business success. Microsoft 365’s suite of applications offers numerous features that support collaborative efforts. Teams’ real-time collaboration capabilities allow for immediate feedback and discussions, fostering a more interactive and engaged workforce. Shared calendars and meeting scheduling features ensure that team members are aligned and aware of upcoming tasks and deadlines.
Microsoft Viva Engage, another application within Microsoft 365, acts as a social networking tool for businesses. It enables employees to connect, share knowledge, and collaborate on projects in a more informal setting. This can lead to increased engagement and the sharing of innovative ideas.
SharePoint’s collaborative features further enhance teamwork. By providing a centralised location for documents and resources, it ensures that all team members have access to the latest information. This reduces the risk of miscommunication and ensures that everyone is on the same page. Microsoft 365’s mobile applications also allow employees to stay connected and productive, even when they are away from their desks.
Implementing and Optimising Microsoft 365 with Micro Pro
Implementing Microsoft 365 can be a complex task. Micro Pro offers expertise in deploying and fine-tuning Microsoft 365 to meet specific business needs. The process begins with a thorough assessment of the existing IT infrastructure and business requirements. Micro Pro’s team ensures that the implementation is smooth and that all employees are trained to use the new tools effectively.
Micro Pro customises Microsoft 365 to align with the unique workflows of each business. This includes setting up security measures to protect sensitive data, configuring applications to suit specific tasks, and integrating Microsoft 365 with other business software. Regular maintenance and support ensure that the system remains up-to-date and continues to meet the evolving needs of the business.
Furthermore, Micro Pro provides continuous support and training to help businesses fully leverage the features of Microsoft 365. This ensures that employees are comfortable with the new tools and can use them to their full potential. Micro Pro’s optimisation services also include regular reviews and adjustments to improve performance and address any emerging challenges.
Microsoft 365 offers a comprehensive suite of tools that can significantly enhance productivity and collaboration within businesses. By leveraging its features effectively, companies can streamline operations, improve communication, and foster a more engaged workforce. Micro Pro’s expertise in implementing and optimising Microsoft 365 ensures that businesses can fully harness its capabilities to meet their specific needs. This partnership allows businesses to focus on their core activities while enjoying the benefits of a robust and efficient IT infrastructure.
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