Woking IT Support Engineer - Greg

Outstanding IT Support London can rely on.

Micro Pro delivers exceptional Business IT Support in London and throughout the UK. With an experienced team of specialists, you can trust our London IT Support Providers to empower your company and help you grow.

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4.9
600+ Reviews from Google, Facebook and Checkatrade

IT Support in London for the Growing Business

Micro Pro is a London IT Support Company providing first-class business IT Support for businesses of all sizes and industries worldwide. Our highly talented team provides strategic and reliable IT support for businesses of all sizes. With a focus on reliability, efficiency and security, our experienced IT professionals help to improve your company’s IT environment in key areas and are always on hand to ensure any IT issues are resolved promptly.

Our values and strategic focus seek to align your IT infrastructure with the future vision of your company. Having worked with hundreds of companies in London and throughout the UK since 2002, our exceptional outsourced IT Support services have earned a reputation as a credible and trustworthy service provider that primes you for growth without limits or frustrations.

Our experienced and motivated team excel at providing managed support services and aims to deliver outstanding service every time. The testimonials left by our existing clients confirm we are achieving our goals. We’ve helped fast-track around 250 companies, including highly successful and private equity-backed firms navigate the requirements of rapid growth as well as all aspects of IT and data security.

We can also help you perform due diligence, IT strategy, project consultancy, office moves, cybersecurity installations and more. Our leading IT solutions such as Microsoft 365 make the most of the cloud to support remote working and hybrid models. Naturally, we take care of routine things like maintenance and deliver a fantastic, UK-based responsive IT Support Service Desk in London.

Not only is our knowledgeable team built of specialists in IT support and consultancy, but our “ethos of excellence” extends to delivering outsourced IT support that is rated best-in-class. In fact, we are widely acclaimed by our London clients, who love our proactive and highly responsive approach. And we strive to be one of the most knowledgeable, responsive, and forward-thinking managed providers of outsourced IT Support in London.

When you choose to partner with Micro Pro, our IT professional becomes your support team that can assist your in-house team to deal with run-of-the-mill issues or handle problems that are beyond their scope of expertise. Or we can oversee your entire IT needs from a remote location. We guarantee that we will spend time getting to know your business and understanding your goals and future vision. Our hands-on approach enables us to become fully aligned with your business objectives, processes, people, and values. As a result, we will be completely able to bring real value and support the realisation of your goals and vision.

Our approach to working with clients is all about having a brilliant relationship. In our experience, the roadmap to success is to create a long-lasting and trusted partnership that is built on balance and shared values, and we promise to commit to delivering excellence as a key part of your team. Your business success also translates to our success. With that in mind, we have every reason to deliver exceptional IT Support in London that is second to none.

At the heart of everything we do, from the IT Support we deliver to the IT Strategy we create, is a desire and drive to enable your business to grow by deploying the right technologies in a manageable and sustainable way. Because of this, we will always go the extra mile to support you and your team and treat everything, even the mundane tasks, with a sense of urgency and importance.

In fact, we have some amazing success stories involving award-winning London-based clients. Their success demonstrates how important it is for modern businesses to align and engage with leading managed service providers in London that deliver best-in-class IT strategies and services. We’d be happy to share their success stories with you and look forward to being part of yours.

London IT Support for rapid Growth

Our approach to IT Support is to deliver exceptional service by delivering remote support that exceeds your expectations. Our owners demand very high standards of themselves and our ethos to be the best is reflected in our team, culture and expertise.

If your current IT Support Partner is falling short of the managed support they promise, get in touch with our experts today and find out how Micro Pro can become your IT support team that helps your business reach the heights you are aiming for. It can often be the case that small companies outgrow a managed service provider that you have developed a good relationship with. But when you’re looking to grow, there comes a time when you have to move on, so don’t let them hold you back.

Micro Pro is confident we can help you grow. We say that because we provide a comprehensive range of managed IT support services and have delivered IT Support to many companies within London that has helped them to grow. Our secret ingredient is to provide genuine and impartial advice that works best for you. Because we provide a wide range of great IT services and solutions, we can customise IT strategies that align with your business objectives.

Because we have provided outsourced IT Support in London for high growth, and often private equity-backed companies, for well over a decade, we know how demanding the London IT Support scene is – and the expectations held by clients we serve. This is why you should work with an experienced London-based IT support company that is familiar with the demands of a fast-paced business environment.

Our UK Team, formed of senior partners and directors, as well as highly skilled support engineers, are able to offer exceptional IT Support and Consultancy in person. Not only that, but our award-winning 24/7 Service Desk delivers a fantastic level of remote IT Support anywhere in the world, anytime. When your business demands the best, work with outsourced IT support partners that deliver the best.

We provide businesses with IT Support throughout London, the Southeast, around the UK – even Worldwide. Our ambition is to help you succeed at scale. And we’d love to be part of your success story.

  • Your virtual Chief Technology Officer
  • Over 10 years helping London businesses grow
  • Microsoft certified and accredited in Cyber Essentials IT Security

What Our Clients Say

Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.

During that time the business has scaled from a small team, to a group of diverse companies with offices around the world. ​

As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.​

- Michael Cauter, COO, Blackrock Expert Services Group

We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.

They are very responsive, easy to communicate with and I would highly recommend them.

- Daniel, MD, Christopher Robin Day Nurseries

IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.

As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.

I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.

- Andrew, MD, Premier Surveys

Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.

- David Hall, MD, The Boutique Workplace Company

Great company to work with. Support is always there when you need it and any problem is sorted out quickly.

- Janette, CEO, JMD Accounting

“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.

Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.

- Kieron, MD, Present Communications

We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.

From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.

- Olivia, Manager, George Johnson Lifts

These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!

They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.

- Rishi, MD, USB Group

If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.

The support we, and a number of other businesses we have referred to them, has been consistently first class.

 

- Sanjiv Dodhia, Business Growth Specialist, Action Coach

‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.

It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.

We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.

Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.

I am more than happy to recommend Micro Pro as our preferred IT partner.’

- Vanessa Boulanger, FD, Inner Circle Consulting

4.9
600+ Reviews from Google, Facebook and Checkatrade

Verified Reviews

Your London IT Support Services

IT Relocation

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Our expert team can plan and manage every detail of an IT relocation, ensuring disruption to business activity is kept to a minimum by performing critical tasks out of hours where necessary.

Cost Saving

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Micro Pro offer effective cost reduction services. We employ strategies for reducing hardware and software costs and ongoing maintenance, modernising and consolidating technologies, and automating or streamlining repetitive processes.

Audits & Reviews

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Micro Pro offer thorough risk-based IT audits and reviews. Our experienced team provide an objective audit and review of IT systems, helping our clients to improve their operations and add value.

IT Security

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Micro Pro conduct thorough audits on existing security policy, systems, and infrastructure. We work with businesses to create a solid IT Security strategies that protect against all possible threats.

IT Strategy

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We develop IT strategies for businesses of all sizes, utilising the latest and most reliable technology and practice to ensure our clients are well able and prepared to meet their business objectives.

GDPR

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Micro Pro’s expert GDPR services start with a thorough GDPR audit and GDPR risk assessment of your existing systems and processes.

Business Continuity

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We provide tailored business continuity planning for our clients. With our help, businesses are able to maintain essential functions during, and following a disaster.

Cloud Solutions

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Micro Pro leverages cloud computing to provide cost effective solutions. The cloud offers many benefits, and it is a great way to increase reliability, optimise efficiency, and improve security.

High Availability

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Our experienced system architects and engineers deliver high availability for our clients. We implement technologies such as load balancing, distributed resources, RAID, and comprehensive health monitoring.

Disaster Recovery

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Micro Pro can tailor a reliable, cost effective disaster recovery solution, enabling you to quickly resume operations following a disaster.

Perfect WiFi

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Great WiFi performance can be achieved with the help of various technologies, and Micro Pro’s expertise. Say goodbye to poor coverage, slow speed, and connection issues.

IT Infrastructure

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Micro Pro are experts in IT Infrastructure architecture, implementation and support. We design solid and reliable IT Infrastructure around your business objectives.

Microsoft 365

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Microsoft Office 365 offers a secure cloud based suite of applications including Outlook, Word, Excel, PowerPoint, Publisher, Access, OneDrive and more.

Data Recovery

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Micro Pro offer data recovery services for all types of hard disk and storage devices. With over a decade of experience in recovering data, we have a proven track record and a high success rate.

IT Outsourcing

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IT Outsourcing can be an effective way to meet business goals. Whether your business needs to reduce costs, expand its capabilities, or quickly increase capacity, Micro Pro is ideally positioned to provide virtual staff to companies in and around London.

Managed IT

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Our team of expert engineers ensure IT systems run reliably and continuously. We manage all aspects of an IT system, allowing you to focus on core business functions rather than IT management chores.

Anti-Virus

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Our managed antivirus service offers protection from viruses, malware, trojans, ransomware and other potentially devastating attacks.

VoIP

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We install cost effect VoIP systems. VoIP is cheaper than installing and maintaining a traditional phone system, and it brings many additional benefits to users.

Cloud Backup

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Cloud Backup provides an offsite repository for your data that is available 24/7 from any location. Our backup solutions are fully managed and secure.

24/7 Monitoring

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Micro Pro offer entire infrastructure active monitoring to ensure your infrastructure remains secure and runs smoothly. We can monitor servers, network infrastructure, backup systems, workstations and more.

Phones

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We offer telephone support packages to suit your requirements and budget, all with great responsive times at competitive prices.

People

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Our dedicated team of experts ensure your staff are able to work with minimal disruption caused by the issues that inevitably affect computers, printers, and other devices.

Patch Management

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Effective patch management is essential for the security of your systems and data. Micro Pro are here to assist by offering expert patch management services to businesses in London and the surrounding areas.

Software

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Micro Pro can help with your software support, whether you need help with day-to-day user issues, documentation, or patching.

Networks

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Micro Pro’s team of expert engineers are here to ensure your network is running at maximum efficiency, so you and your staff can focus on your core business.

Computers

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Micro Pro’s team of qualified professionals have a wealth of experience in the field of computer and workstation repair. We offer competitive hourly rates and support contracts.

Servers

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Whether your servers are local, hybrid, or cloud servers, our expert team of engineers can provide world class support remotely or on-site.

Helping Your Business use IT in London to succeed

Our office in London Soho is a great launchpad for us to provide IT Support Services to our London-based customers. This means our London IT Support team can reach you quickly in the event you require emergency and rapid on-site support. 

Between our London and Surrey offices, we can support businesses in areas including:

Barking and Dagenham, Basingstoke, Barnet, Brent, Camden, Chelsea, City, Croydon, Ealing, Essex, Greenwich, Hackney, Hammersmith, Hampshire, Harrow, Havering, Hounslow, Islington, Kensington, Kingston, Lewisham, Newham, Staines, Westminster. 

Find Us

With many clients based in London, you can meet us at any of our prestigious offices provided by our awesome client The Boutique Workplace Company. We are also very happy to meet at your offices wherever that might be.

London
11 Golden Square,
London,
W1F 9JB