Proactive IT Support for Businesses in Kent

Micro Pro supports SMEs across Kent with expert IT services, from 24/7 helpdesk and remote fixes to full IT outsourcing and strategic planning.

020 3714 7758

Your New Team for IT Support in Kent

Micro Pro delivers high-quality IT support services to businesses across Kent and throughout the UK. With a team of experienced IT professionals and a customer-first approach, we are trusted by organisations of all sizes to provide reliable, strategic, and responsive outsourced IT support that drives performance and reduces downtime.

Our expert engineers and consultants bring deep knowledge across key areas such as cybersecurity, cloud services, IT strategy, helpdesk support, compliance, network management, and infrastructure maintenance. Whether you are a small business looking for part-managed support or a larger organisation in need of a fully outsourced IT partner, we have the capabilities and flexibility to meet your needs.

We understand that modern businesses depend on secure, efficient, and scalable IT environments. That’s why our approach focuses on reliability, speed, and long-term value. We resolve issues quickly, help prevent problems before they happen, and work closely with your internal team to ensure your systems are always aligned with your goals.

Our Kent-based IT support team acts as an extension of your business. We take the time to understand your company’s objectives, operations, and people, allowing us to deliver IT services that are truly tailored to your environment. Whether you require on-site presence in Kent or remote support across the UK, you’ll benefit from consistent service quality and a team that’s fully invested in your success.

At Micro Pro, we believe that IT support should do more than just keep your systems running. It should help your business grow. That’s why everything we do is designed to strengthen your IT infrastructure, reduce risk, and create a foundation for sustainable, technology-driven growth. Let us show you what a proactive and dependable IT partner can do for your business.

Exceptional IT Support In Kent

At Micro Pro, our remote support team is dedicated to helping ambitious businesses thrive. We focus on delivering proactive, strategic IT support designed to reduce downtime, improve system performance, and support long-term growth.

From our local base in Ashford, we provide managed IT support and a full range of services to businesses throughout Kent and across the UK. Our clients value our straightforward communication, fast response times, and no-nonsense approach to solving IT challenges. Whether you need day-to-day support or long-term infrastructure planning, our team is here to deliver expert solutions you can rely on.

Our diverse client base spans industries including professional services, legal, construction, and landscaping. This breadth of experience gives us valuable insight into how technology impacts different sectors and how to tailor IT strategies to meet a wide variety of operational needs. Regardless of industry, our goal is always the same: to enhance productivity, secure data, and create an IT environment that helps your business grow.

We pride ourselves on offering customer-centric support. That means taking the time to understand your business, acting as an extension of your team, and delivering consistent value through every interaction. Our clients regularly leave glowing feedback not just because we fix problems quickly, but because we help them prevent issues in the first place.

With Micro Pro, you gain a trusted IT partner that manages your infrastructure with care, efficiency, and expertise. Whether your business is in Kent, London, across the Southeast, or operating globally, we are here to provide the scalable support your team needs to succeed.

Let us take the stress out of managing your IT so you can focus on running and growing your business. We would be proud to be part of your success story.

Micro Pro IT Consultancy Services

What Our Clients Say

Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.

During that time the business has scaled from a small team, to a group of diverse companies with offices around the world. ​

As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.​

- Michael Cauter, COO, Blackrock Expert Services Group

IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.

As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.

I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.

- Andrew, MD, Premier Surveys

We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.

They are very responsive, easy to communicate with and I would highly recommend them.

- Daniel, MD, Christopher Robin Day Nurseries

Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.

- David Hall, MD, The Boutique Workplace Company

“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.

Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.

- Kieron, MD, Present Communications

Great company to work with. Support is always there when you need it and any problem is sorted out quickly.

- Janette, CEO, JMD Accounting

Microsoft Virtual Desktop

We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.

From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.

- Olivia, Manager, George Johnson Lifts

These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!

They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.

- Rishi, MD, USB Group

If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.

The support we, and a number of other businesses we have referred to them, has been consistently first class.

 

- Sanjiv Dodhia, Business Growth Specialist, Action Coach

Happy Office Team

‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.

It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.

We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.

Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.

I am more than happy to recommend Micro Pro as our preferred IT partner.’

- Vanessa Boulanger, FD, Inner Circle Consulting

4.9
600+ Reviews from Google, Facebook and Checkatrade

Your Kent-based IT Support Expert

James is based at our Kent IT support office, near Ashford International train station.

Helping Businesses in Kent Succeed

Local, Reliable, and Built Around Your Business

Micro Pro delivers end-to-end IT support in Kent, with local engineers, 24/7 helpdesk access, and a customer-first mindset. Whether you’re a growing SME or scaling fast, we make IT an advantage, not a distraction.

Included in every support plan:

  • 24/7 helpdesk with UK-based engineers

  • Onsite support across Kent when needed

  • Proactive monitoring and patching

  • Microsoft 365 and cloud support

  • Cybersecurity built into every plan

  • Strategic IT roadmaps and clear SLAs

You get a team that works with you, not just for you.

Discover our Kent IT Support Services

IT Relocation

Go

Our expert team can plan and manage every detail of an IT relocation, ensuring disruption to business activity is kept to a minimum by performing critical tasks out of hours where necessary.

Cost Saving

Go

Micro Pro offer effective cost reduction services. We employ strategies for reducing hardware and software costs and ongoing maintenance, modernising and consolidating technologies, and automating or streamlining repetitive processes.

Audits & Reviews

Go

Micro Pro offer thorough risk-based IT audits and reviews. Our experienced team provide an objective audit and review of IT systems, helping our clients to improve their operations and add value.

IT Security

Go

Micro Pro conduct thorough audits on existing security policy, systems, and infrastructure. We work with businesses to create a solid IT Security strategies that protect against all possible threats.

IT Strategy

Go

We develop IT strategies for businesses of all sizes, utilising the latest and most reliable technology and practice to ensure our clients are well able and prepared to meet their business objectives.

GDPR

Go

Micro Pro’s expert GDPR services start with a thorough GDPR audit and GDPR risk assessment of your existing systems and processes.

Business Continuity

Go

We provide tailored business continuity planning for our clients. With our help, businesses are able to maintain essential functions during, and following a disaster.

Cloud Solutions

Go

Micro Pro leverages cloud computing to provide cost effective solutions. The cloud offers many benefits, and it is a great way to increase reliability, optimise efficiency, and improve security.

High Availability

Go

Our experienced system architects and engineers deliver high availability for our clients. We implement technologies such as load balancing, distributed resources, RAID, and comprehensive health monitoring.

Disaster Recovery

Go

Micro Pro can tailor a reliable, cost effective disaster recovery solution, enabling you to quickly resume operations following a disaster.

Perfect WiFi

Go

Great WiFi performance can be achieved with the help of various technologies, and Micro Pro’s expertise. Say goodbye to poor coverage, slow speed, and connection issues.

IT Infrastructure

Go

Micro Pro are experts in IT Infrastructure architecture, implementation and support. We design solid and reliable IT Infrastructure around your business objectives.

Microsoft 365

Go

Microsoft Office 365 offers a secure cloud based suite of applications including Outlook, Word, Excel, PowerPoint, Publisher, Access, OneDrive and more.

IT Outsourcing

Go

IT Outsourcing can be an effective way to meet business goals. Whether your business needs to reduce costs, expand its capabilities, or quickly increase capacity, Micro Pro is ideally positioned to provide virtual staff to companies in and around London.

Managed IT

Go

Our team of expert engineers ensure IT systems run reliably and continuously. We manage all aspects of an IT system, allowing you to focus on core business functions rather than IT management chores.

Anti-Virus

Go

Our managed antivirus service offers protection from viruses, malware, trojans, ransomware and other potentially devastating attacks.

VoIP

Go

We install cost effect VoIP systems. VoIP is cheaper than installing and maintaining a traditional phone system, and it brings many additional benefits to users.

Cloud Backup

Go

Cloud Backup provides an offsite repository for your data that is available 24/7 from any location. Our backup solutions are fully managed and secure.

24/7 Monitoring

Go

Micro Pro offer entire infrastructure active monitoring to ensure your infrastructure remains secure and runs smoothly. We can monitor servers, network infrastructure, backup systems, workstations and more.

Phones

Go

We offer telephone support packages to suit your requirements and budget, all with great responsive times at competitive prices.

People

Go

Our dedicated team of experts ensure your staff are able to work with minimal disruption caused by the issues that inevitably affect computers, printers, and other devices.

Patch Management

Go

Effective patch management is essential for the security of your systems and data. Micro Pro are here to assist by offering expert patch management services to businesses in London and the surrounding areas.

Software

Go

Micro Pro can help with your software support, whether you need help with day-to-day user issues, documentation, or patching.

Networks

Go

Micro Pro’s team of expert engineers are here to ensure your network is running at maximum efficiency, so you and your staff can focus on your core business.

Computers

Go

Micro Pro’s team of qualified professionals have a wealth of experience in the field of computer and workstation repair. We offer competitive hourly rates and support contracts.

Servers

Go

Whether your servers are local, hybrid, or cloud servers, our expert team of engineers can provide world class support remotely or on-site.

Verified Reviews

FAQs

Do you support all of Kent?

Yes. We provide remote and onsite support across Kent including Maidstone, Canterbury, Dartford, Ashford, Tonbridge, and surrounding areas.

Can we fully outsource our IT to you?

Absolutely. We handle everything from support to infrastructure, licensing, and strategic planning.

What makes your MSP service different?

We don’t just respond to issues—we proactively monitor, maintain, and advise on your entire IT environment, becoming a true strategic partner.

Do you support Microsoft 365 and cloud platforms?

Yes. We specialise in Microsoft 365 support, migrations, and user management.

Our Kent Office

Our office in Ashford is the IT support hub for all our Kent-based teams. Which enables us to deliver quick IT support wherever it’s needed. Within a stone’s throw of Ashford International train station, we are easily accessible from anywhere. Why not drop in for a chat!

We can provide IT support across Kent. For instance, this includes:

Ashford, Canterbury, Dartford, Dover, Gravesham, Maidstone, Medway, Sevenoaks, Folkestone and Hythe, Swale, Thanet, Tonbridge, Malling, Tunbridge Wells and beyond.

 

Kent
Kent House,
Station Road,
Ashford,
Kent,
TN23 1PP