600+ Reviews from Google, Facebook and Checkatrade
Your New Team for IT Support in Kent
Our local IT support team offers businesses part or fully managed IT support in Kent.
Our services cover security, service desk support, strategy, monitoring and maintenance, compliance, consultancy, IT and data security, network administration, and more.
When you partner with Micro Pro, we take the time to get to know your business values, processes, and people. As a result, we can seamlessly align our operations with yours as well as tailor our IT support strategy to meet the unique needs of your business.
We recognise that your success is our success and do our best to help your company achieve its goals in our role as your local IT solutions team.
At the very core of our business is an ambition to help your company grow.
We’re committed to delivering the best IT support for local growing businesses. We do this by giving your business the proactive support and expert strategic advice it needs to scale.
We provide a wide range of IT services and IT support to businesses in Kent together with hundreds of businesses throughout the UK. Our customers love our proactive nature and the straight-talking, expedient IT support delivered by our local IT solutions team in Ashford.
Our clients span many industries. As a result, we have partnered with everything from landscaping firms to professional service companies and growing legal teams. And whoever we work with gives us a glowing review.
With our unrivalled, customer-centric IT support services, we not only increase productivity but also manage IT infrastructure efficiently and expertly. We take the worry away, and no matter the industry, we can do the same for you.
What Our Clients Say
Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.
During that time the business has scaled from a small team, to a group of diverse companies with offices around the world.
As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.
- Michael Cauter, COO, Blackrock Expert Services Group
IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.
As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.
I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.
- Andrew, MD, Premier Surveys
We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.
They are very responsive, easy to communicate with and I would highly recommend them.
- Daniel, MD, Christopher Robin Day Nurseries
Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.
- David Hall, MD, The Boutique Workplace Company
“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.
Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.
- Kieron, MD, Present Communications
Great company to work with. Support is always there when you need it and any problem is sorted out quickly.
- Janette, CEO, JMD Accounting
We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.
From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.
- Olivia, Manager, George Johnson Lifts
These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!
They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.
- Rishi, MD, USB Group
If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.
The support we, and a number of other businesses we have referred to them, has been consistently first class.
- Sanjiv Dodhia, Business Growth Specialist, Action Coach
‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.
It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.
We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.
Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.
I am more than happy to recommend Micro Pro as our preferred IT partner.’
- Vanessa Boulanger, FD, Inner Circle Consulting
600+ Reviews from Google, Facebook and Checkatrade
Your Kent-based IT Support Expert
James is based at our Kent IT support office, near Ashford International train station.
The founder of Micro Pro. He is an experienced IT professional, who has specialised in helping professional service companies and their stakeholders overcome IT challenges and efficiently embrace technology while scaling from SME to Enterprise.
He has 20 years of IT solution design, deployment, support, consultancy and project management experience, gained in a diverse range of industry sectors, including Legal, Expert Witness, Accountancy, Managed Workspaces and Care.
His experience encompasses design, costing, implementation, project management and support. He has been relied upon for decades by key stakeholders in growing businesses as someone who can provide authentic, impartial, expert advice and strategy and then deliver on time and on budget, time after time.
Helping Businesses in Kent Succeed
Our office in Ashford is the IT support hub for all our Kent-based teams. Which enables us to deliver quick IT support wherever it’s needed.
We can provide IT support across Kent. For instance, this includes:
Ashford, Canterbury, Dartford, Dover, Gravesham, Maidstone, Medway, Sevenoaks, Folkestone and Hythe, Swale, Thanet, Tonbridge, Malling, Tunbridge Wells and beyond.
Micro Pro offer effective cost reduction services. We employ strategies for reducing hardware and software costs and ongoing maintenance, modernising and consolidating technologies, and automating or streamlining repetitive processes.
Our experienced system architects and engineers deliver high availability for our clients. We implement technologies such as load balancing, distributed resources, RAID, and comprehensive health monitoring.
IT Outsourcing can be an effective way to meet business goals. Whether your business needs to reduce costs, expand its capabilities, or quickly increase capacity, Micro Pro is ideally positioned to provide virtual staff to companies in and around London.
Micro Pro offer entire infrastructure active monitoring to ensure your infrastructure remains secure and runs smoothly. We can monitor servers, network infrastructure, backup systems, workstations and more.
Effective patch management is essential for the security of your systems and data. Micro Pro are here to assist by offering expert patch management services to businesses in London and the surrounding areas.