Woking IT Support Engineer - Greg

Your Kent IT Support success story starts with Micro Pro

Partner with us for outstanding IT support. Our local IT support team is here for you.

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4.9
600+ Reviews from Google, Facebook and Checkatrade

Your New Team for IT Support in Kent

Micro Pro delivers first-class IT Support services to businesses in Kent and throughout the UK. With an experienced team of IT specialists, you can trust us to deliver the exceptional results your business demands from an outsourced IT Support team.

Our highly talented professionals provide strategic and reliable IT support for businesses of all sizes. With a focus on reliability, efficiency and security, our experienced IT professionals help to improve your company’s IT environment in key areas and are always on hand to ensure any IT issues are resolved promptly.

Our local IT support team is your support team as well, and we intend to deliver the same level of service to our clients as we do in-house. We offer businesses part or fully managed IT support in Kent covering key areas such as security, service desk support, strategy, monitoring and maintenance, compliance, consultancy, IT and data security, network administration, and more.

Micro Pro recognises that to get the best from an IT infrastructure, you need a managed service provider that understands your business objectives. When you partner with Micro Pro, we take the time to get to know your business values, processes, and people. 

As a result, we can seamlessly align our operations with yours as well as tailor our IT support strategy to meet the unique needs of your business. At the very core of our business is an ambition to help your company grow.

Exceptional IT Support In Kent

Our remote support team is committed to delivering the best IT support for local businesses that are intent on growth. We do this by giving your business the proactive support and expert strategic advice it needs to scale.

We provide a wide range of IT services and managed support to businesses in Kent together with hundreds of businesses throughout the UK.  Our customers love our proactive nature and the straight-talking, expedient IT support delivered by our local IT solutions team in Ashford.

Our client base covers a multitude of industries which gives us a broad knowledge and understanding of how the latest developments in the business world have an impact of the intersection of various sectors.

We have partnered with Kent-based companies that span from landscaping firms to professional service companies and growing legal teams. And whoever we work with gives us a glowing review.

With our unrivalled, customer-centric IT support services, we not only increase productivity but also manage IT infrastructure efficiently and expertly. We take the worry away, and no matter the industry, we can do the same for you.

We provide businesses with IT Support throughout London, the Southeast, around the UK – even Worldwide. Our ambition is to help you succeed at scale. And we’d love to be part of your success story.

Micro Pro IT Consultancy Services

What Our Clients Say

Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.

During that time the business has scaled from a small team, to a group of diverse companies with offices around the world. ​

As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.​

- Michael Cauter, COO, Blackrock Expert Services Group

IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.

As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.

I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.

- Andrew, MD, Premier Surveys

We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.

They are very responsive, easy to communicate with and I would highly recommend them.

- Daniel, MD, Christopher Robin Day Nurseries

Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.

- David Hall, MD, The Boutique Workplace Company

“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.

Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.

- Kieron, MD, Present Communications

Great company to work with. Support is always there when you need it and any problem is sorted out quickly.

- Janette, CEO, JMD Accounting

Microsoft Virtual Desktop

We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.

From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.

- Olivia, Manager, George Johnson Lifts

These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!

They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.

- Rishi, MD, USB Group

If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.

The support we, and a number of other businesses we have referred to them, has been consistently first class.

 

- Sanjiv Dodhia, Business Growth Specialist, Action Coach

Happy Office Team

‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.

It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.

We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.

Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.

I am more than happy to recommend Micro Pro as our preferred IT partner.’

- Vanessa Boulanger, FD, Inner Circle Consulting

4.9
600+ Reviews from Google, Facebook and Checkatrade

Verified Reviews

Your Kent-based IT Support Expert

James is based at our Kent IT support office, near Ashford International train station.

Helping Businesses in Kent Succeed

Our office in Ashford is the IT support hub for all our Kent-based teams. Which enables us to deliver quick IT support wherever it’s needed. 

We can provide IT support across Kent. For instance, this includes: 

Ashford, Canterbury, Dartford, Dover, Gravesham, Maidstone, Medway, Sevenoaks, Folkestone and Hythe, Swale, Thanet, Tonbridge, Malling, Tunbridge Wells and beyond.

Discover our Kent IT Support Services

IT Relocation

Go

Our expert team can plan and manage every detail of an IT relocation, ensuring disruption to business activity is kept to a minimum by performing critical tasks out of hours where necessary.

Cost Saving

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Micro Pro offer effective cost reduction services. We employ strategies for reducing hardware and software costs and ongoing maintenance, modernising and consolidating technologies, and automating or streamlining repetitive processes.

Audits & Reviews

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Micro Pro offer thorough risk-based IT audits and reviews. Our experienced team provide an objective audit and review of IT systems, helping our clients to improve their operations and add value.

IT Security

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Micro Pro conduct thorough audits on existing security policy, systems, and infrastructure. We work with businesses to create a solid IT Security strategies that protect against all possible threats.

IT Strategy

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We develop IT strategies for businesses of all sizes, utilising the latest and most reliable technology and practice to ensure our clients are well able and prepared to meet their business objectives.

GDPR

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Micro Pro’s expert GDPR services start with a thorough GDPR audit and GDPR risk assessment of your existing systems and processes.

Business Continuity

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We provide tailored business continuity planning for our clients. With our help, businesses are able to maintain essential functions during, and following a disaster.

Cloud Solutions

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Micro Pro leverages cloud computing to provide cost effective solutions. The cloud offers many benefits, and it is a great way to increase reliability, optimise efficiency, and improve security.

High Availability

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Our experienced system architects and engineers deliver high availability for our clients. We implement technologies such as load balancing, distributed resources, RAID, and comprehensive health monitoring.

Disaster Recovery

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Micro Pro can tailor a reliable, cost effective disaster recovery solution, enabling you to quickly resume operations following a disaster.

Perfect WiFi

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Great WiFi performance can be achieved with the help of various technologies, and Micro Pro’s expertise. Say goodbye to poor coverage, slow speed, and connection issues.

IT Infrastructure

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Micro Pro are experts in IT Infrastructure architecture, implementation and support. We design solid and reliable IT Infrastructure around your business objectives.

Microsoft 365

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Microsoft Office 365 offers a secure cloud based suite of applications including Outlook, Word, Excel, PowerPoint, Publisher, Access, OneDrive and more.

Data Recovery

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Micro Pro offer data recovery services for all types of hard disk and storage devices. With over a decade of experience in recovering data, we have a proven track record and a high success rate.

IT Outsourcing

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IT Outsourcing can be an effective way to meet business goals. Whether your business needs to reduce costs, expand its capabilities, or quickly increase capacity, Micro Pro is ideally positioned to provide virtual staff to companies in and around London.

Managed IT

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Our team of expert engineers ensure IT systems run reliably and continuously. We manage all aspects of an IT system, allowing you to focus on core business functions rather than IT management chores.

Anti-Virus

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Our managed antivirus service offers protection from viruses, malware, trojans, ransomware and other potentially devastating attacks.

VoIP

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We install cost effect VoIP systems. VoIP is cheaper than installing and maintaining a traditional phone system, and it brings many additional benefits to users.

Cloud Backup

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Cloud Backup provides an offsite repository for your data that is available 24/7 from any location. Our backup solutions are fully managed and secure.

24/7 Monitoring

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Micro Pro offer entire infrastructure active monitoring to ensure your infrastructure remains secure and runs smoothly. We can monitor servers, network infrastructure, backup systems, workstations and more.

Phones

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We offer telephone support packages to suit your requirements and budget, all with great responsive times at competitive prices.

People

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Our dedicated team of experts ensure your staff are able to work with minimal disruption caused by the issues that inevitably affect computers, printers, and other devices.

Patch Management

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Effective patch management is essential for the security of your systems and data. Micro Pro are here to assist by offering expert patch management services to businesses in London and the surrounding areas.

Software

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Micro Pro can help with your software support, whether you need help with day-to-day user issues, documentation, or patching.

Networks

Go

Micro Pro’s team of expert engineers are here to ensure your network is running at maximum efficiency, so you and your staff can focus on your core business.

Computers

Go

Micro Pro’s team of qualified professionals have a wealth of experience in the field of computer and workstation repair. We offer competitive hourly rates and support contracts.

Servers

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Whether your servers are local, hybrid, or cloud servers, our expert team of engineers can provide world class support remotely or on-site.

Our Kent Office

Our office in Ashford is the IT support hub for all our Kent-based teams. Which enables us to deliver quick IT support wherever it’s needed. Within a stone’s throw of Ashford International train station, we are easily accessible from anywhere. Why not drop in for a chat!

We can provide IT support across Kent. For instance, this includes:

Ashford, Canterbury, Dartford, Dover, Gravesham, Maidstone, Medway, Sevenoaks, Folkestone and Hythe, Swale, Thanet, Tonbridge, Malling, Tunbridge Wells and beyond.

 

Kent
The Panorama,
Park Street,
Ashford,
TN24 8EZ