IT Support from Micro Pro - Meet Ryan

Say Hello To Your IT Support Team in Kent

Grow your business with Micro Pro, your IT support team in Kent and the southeast. Our reliable IT support team will empower your business

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4.9
600+ Reviews from Google, Facebook and Checkatrade
  • Daniela English

    Client Services Bio
  • Shaun Groenewald

    Director Bio

Your Support Team For Exceptional IT Results in Kent

We recognise that today’s businesses not only rely on IT technologies but IT technologies that serve the core needs of your business. When you partner with Micro Pro, we don’t provide off-the-shelf plug-and-play solutions, we work closely with your in-house team to learn about your core business objectives and deliver IT solutions that help you to achieve your targeted goals.

Our hands-on approach enables us to become fully aligned with your business objectives, processes, people, and values. This is how we have always achieved results for over a decade across multiple industries — and we’re confident we can add real value to your goals and vision as well.

Our experienced and motivated team excel at providing managed IT support. You can guarantee that our team is your support team, and we aim to deliver outstanding customer service every time. The testimonials left by our existing clients are a testament to that. We’ve helped fast-track around 250 companies in Kent and beyond, including highly successful and private equity-backed firms.

At the heart of everything we do is a desire and drive to enable your business to grow. Our approach to IT Support is to give Kent businesses access to the latest IT technologies and provide genuine and impartial advice that works best for you. With a wide range of essential IT services and solutions to choose from you can rely on your support team to deliver exceptional results.

IT Support Surrey - Micro Pro Team Photo

What Our Clients Say

Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.

- David Hall, MD, The Boutique Workplace Company

We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.

From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.

- Olivia, Manager, George Johnson Lifts

IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.

As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.

I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.

- Andrew, MD, Premier Surveys

We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.

They are very responsive, easy to communicate with and I would highly recommend them.

- Daniel, MD, Christopher Robin Day Nurseries

Great company to work with. Support is always there when you need it and any problem is sorted out quickly.

- Janette, CEO, JMD Accounting

Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.

During that time the business has scaled from a small team, to a group of diverse companies with offices around the world. ​

As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.​

- Michael Cauter, COO, Blackrock Expert Services Group

“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.

Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.

- Kieron, MD, Present Communications

These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!

They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.

- Rishi, MD, USB Group

If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.

The support we, and a number of other businesses we have referred to them, has been consistently first class.

 

- Sanjiv Dodhia, Business Growth Specialist, Action Coach

‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.

It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.

We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.

Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.

I am more than happy to recommend Micro Pro as our preferred IT partner.’

- Vanessa Boulanger, FD, Inner Circle Consulting

4.9
600+ Reviews from Google, Facebook and Checkatrade

We help businesses access Essential IT Services in Kent to succeed

Micro Pro is an IT support company in Kent that has established an unwavering reputation as best-in-class. From remote monitoring to cloud configuration and troubleshooting servers, software issues and computer peripherals, our exceptional IT experts are ready to serve as your support team.

Our dedicated team of IT specialists recognise that your business success is our success as well. That’s why you can be assured that we are committed to facilitating business growth. When we serve as your IT support team, we work closely with you to understand your business objectives and calibrate an IT infrastructure that delivers excellent results.

When we serve as your IT support team, you are free to take advantage of the knowledge and expertise our highly-trained and skilled IT professionals bring to the table. Not only can we assist your in-house team in performing run-of-the-mill tasks, we can also assist decision-makers with due diligence, IT strategy, project consultancy, office moves, cybersecurity installations and more.

Our office in Ashford is the IT support hub for all our Kent-based teams. Which enables us to deliver quick IT support wherever it’s needed.

We can provide IT support across Kent. For instance, this includes:

Ashford, Canterbury, Dartford, Dover, Gravesham, Maidstone, Medway, Sevenoaks, Folkestone and Hythe, Swale, Thanet, Tonbridge, Malling, Tunbridge Wells and beyond.

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Discover our IT Services in Kent

IT Relocation

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Our expert team can plan and manage every detail of an IT relocation, ensuring disruption to business activity is kept to a minimum by performing critical tasks out of hours where necessary.

Cost Saving

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Micro Pro offer effective cost reduction services. We employ strategies for reducing hardware and software costs and ongoing maintenance, modernising and consolidating technologies, and automating or streamlining repetitive processes.

Audits & Reviews

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Micro Pro offer thorough risk-based IT audits and reviews. Our experienced team provide an objective audit and review of IT systems, helping our clients to improve their operations and add value.

IT Security

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Micro Pro conduct thorough audits on existing security policy, systems, and infrastructure. We work with businesses to create a solid IT Security strategies that protect against all possible threats.

IT Strategy

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We develop IT strategies for businesses of all sizes, utilising the latest and most reliable technology and practice to ensure our clients are well able and prepared to meet their business objectives.

GDPR

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Micro Pro’s expert GDPR services start with a thorough GDPR audit and GDPR risk assessment of your existing systems and processes.

Business Continuity

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We provide tailored business continuity planning for our clients. With our help, businesses are able to maintain essential functions during, and following a disaster.

Cloud Solutions

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Micro Pro leverages cloud computing to provide cost effective solutions. The cloud offers many benefits, and it is a great way to increase reliability, optimise efficiency, and improve security.

High Availability

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Our experienced system architects and engineers deliver high availability for our clients. We implement technologies such as load balancing, distributed resources, RAID, and comprehensive health monitoring.

Disaster Recovery

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Micro Pro can tailor a reliable, cost effective disaster recovery solution, enabling you to quickly resume operations following a disaster.

Perfect WiFi

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Great WiFi performance can be achieved with the help of various technologies, and Micro Pro’s expertise. Say goodbye to poor coverage, slow speed, and connection issues.

IT Infrastructure

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Micro Pro are experts in IT Infrastructure architecture, implementation and support. We design solid and reliable IT Infrastructure around your business objectives.

Microsoft 365

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Microsoft Office 365 offers a secure cloud based suite of applications including Outlook, Word, Excel, PowerPoint, Publisher, Access, OneDrive and more.

Data Recovery

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Micro Pro offer data recovery services for all types of hard disk and storage devices. With over a decade of experience in recovering data, we have a proven track record and a high success rate.

IT Outsourcing

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IT Outsourcing can be an effective way to meet business goals. Whether your business needs to reduce costs, expand its capabilities, or quickly increase capacity, Micro Pro is ideally positioned to provide virtual staff to companies in and around London.

Managed IT

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Our team of expert engineers ensure IT systems run reliably and continuously. We manage all aspects of an IT system, allowing you to focus on core business functions rather than IT management chores.

Anti-Virus

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Our managed antivirus service offers protection from viruses, malware, trojans, ransomware and other potentially devastating attacks.

VoIP

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We install cost effect VoIP systems. VoIP is cheaper than installing and maintaining a traditional phone system, and it brings many additional benefits to users.

Cloud Backup

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Cloud Backup provides an offsite repository for your data that is available 24/7 from any location. Our backup solutions are fully managed and secure.

24/7 Monitoring

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Micro Pro offer entire infrastructure active monitoring to ensure your infrastructure remains secure and runs smoothly. We can monitor servers, network infrastructure, backup systems, workstations and more.

Phones

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We offer telephone support packages to suit your requirements and budget, all with great responsive times at competitive prices.

People

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Our dedicated team of experts ensure your staff are able to work with minimal disruption caused by the issues that inevitably affect computers, printers, and other devices.

Patch Management

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Effective patch management is essential for the security of your systems and data. Micro Pro are here to assist by offering expert patch management services to businesses in London and the surrounding areas.

Software

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Micro Pro can help with your software support, whether you need help with day-to-day user issues, documentation, or patching.

Networks

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Micro Pro’s team of expert engineers are here to ensure your network is running at maximum efficiency, so you and your staff can focus on your core business.

Computers

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Micro Pro’s team of qualified professionals have a wealth of experience in the field of computer and workstation repair. We offer competitive hourly rates and support contracts.

Servers

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Whether your servers are local, hybrid, or cloud servers, our expert team of engineers can provide world class support remotely or on-site.