Cloud solutions are taking centre stage in the business world. The advantages of migrating to the cloud are many — and since the pandemic, cloud solutions have become an essential piece of the digital landscape.
The reason for that is that cloud solutions offer unparalleled scalability, cost efficiency, security and compliance, innovation and agility together with providing remote workers with access to your business network, anytime, anywhere and on any device.
Cloud solutions also offer robust backup and disaster recovery capabilities. Data stored in the cloud is typically replicated across multiple servers and data centres, ensuring redundancy and protection against data loss. In the event of a disaster or system failure, businesses can quickly recover their data and resume operations, minimising downtime and potential revenue loss.
This all sounds well and good. But the reality is that you need to work with IT technicians that have experience in the cloud. A PwC report shows that 78% of businesses are not taking full advantage of the cloud.
Tapping into the specialist knowledge of cloud specialists offering managed IT support in Kent relieves you of the burden to manage software and infrastructure updates or see to tedious maintenance tasks.
Moreover, cloud solutions from IT support in Kent handle network monitoring, updating security patches, software updates, and hardware upgrades. This allows businesses to focus on their core operations and rely on the expertise of cloud providers to ensure their systems are up-to-date and secure.
When working with an IT support provider in Kent that offers cloud solutions, you can expect several benefits and services.
Cloud Migration and Setup
A lot can go wrong during a cloud migration. Working with an IT support provider to assist with the process mitigates the chance of experiencing errors and helps you to troubleshoot any errors that do arise faster.
Our IT support professionals in Kent also assess your infrastructure, determine the most suitable cloud environment (public, private, or hybrid), and handle the setup and configuration of the cloud environment based on your specific needs.
We start by understanding your business requirements, existing IT infrastructure, and goals. They will assess which aspects of your business can benefit from cloud migration and help you determine the most suitable cloud solution (public, private, or hybrid) for your specific needs.
We then work with you to develop a comprehensive migration plan and strategy. We outline the steps involved in moving your applications, data, and infrastructure to the cloud, considering factors such as data security, compliance requirements, and any potential impact on your business operations.
Based on your requirements, our IT support in Kent can help you select the appropriate cloud service provider and platform. They will consider factors such as scalability, performance, pricing, security features, and integration capabilities. Their expertise can help ensure you choose the right cloud environment for your business.
Once your existing system is migrated to the cloud, we help you with the setup and configuration together with conducting thorough testing and validation of your cloud environment to ensure its performance, reliability, and compatibility.
IT Infrastructure Management
Underlying cloud infrastructures include servers, storage, and networking components. It is important that these are optimised for performance, scalability, and security.
A cloud solutions plan includes the continuous monitoring of your infrastructure to ensure its availability, performance, and security. They use monitoring tools and techniques to track key metrics, identify potential issues, and proactively address them before they escalate into critical problems. This proactive approach helps minimise downtime and keeps your infrastructure running smoothly.
When issues or incidents do occur, our IT support professionals in Kent will promptly respond and troubleshoot the problem. Our knowledgeable team has the expertise to diagnose and resolve hardware, software, and network issues efficiently — and that could be critical given the skills shortage in the UK IT industry.
Our knowledge of your infrastructure and systems enables us to quickly identify the root cause and implement appropriate fixes or workarounds to minimise disruption. We perform optimisation analysis which includes servers, storage, and network devices.
We also identify bottlenecks, optimise configurations, and fine-tune system settings to improve performance and ensure efficient resource utilisation. This includes capacity planning to anticipate future growth and scaling needs.
Our IT support providers also maintain comprehensive documentation of your infrastructure, including configurations, network diagrams, and system documentation. This documentation helps in troubleshooting, disaster recovery planning, and ensuring consistency and efficiency in managing your infrastructure. They can also assist with documenting standard operating procedures and best practices.
Data Backup and Recovery
Data loss can disrupt normal business operations. It may result in the inability to access critical information, perform essential tasks, or provide services to customers.
This can lead to productivity loss, missed deadlines, and customer dissatisfaction. Because of the amount of data stored by businesses, data loss can also result in damage to your reputation — particularly if you suffer a data breach.
Implementing reliable backup and disaster recovery solutions within a cloud environment is essential in today’s highly regulated business environment.
If you lose sensitive data for any reason (including accidental deletion from your database) you will be fined by the Information Commissioner’s Office under the auspices of GDPR.
Cloud Solutions for Security and Compliance
On that note, it’s also important for Kent businesses to implement robust security measures that are deemed good enough to protect the private data of your customers, stakeholders, suppliers and employees.
This includes configuring access controls, encryption, firewalls, and intrusion detection systems to safeguard against unauthorised access and data breaches. They will also ensure compliance with relevant regulations and industry standards.
Cloud providers often offer encryption mechanisms to protect data at rest and in transit. They use strong encryption algorithms and follow best practices to safeguard sensitive information. Encrypting data ensures that even if unauthorised individuals gain access to the data, they cannot decipher its contents.
In the event of a data breach, you will have to provide evidence that you have adhered to industry-recognised audits and certifications such as ISO standards 9001, 27001 and 22301. You can read more about these relevant IT ISO standards here.
These audits and certifications validate that the provider adheres to rigorous security standards and best practices. By leveraging cloud solutions, businesses can benefit from the security expertise and investments made by the cloud provider.
Cloud solutions often offer compliance support by adhering to various industry-specific regulations and standards. They implement security controls and processes that align with regulatory requirements, such as GDPR, HIPAA, or PCI DSS. By utilising cloud solutions, businesses can leverage the cloud provider’s compliance measures and reduce their own compliance burden.
At ground level, cloud solutions provide you with a centralised security management consoles or dashboard. These allow businesses to have better visibility and control over their security measures, including monitoring, access controls, encryption, and compliance reporting. Centralised management simplifies security administration and ensures consistent security practices across the organisation.
Scalability and Performance Optimisation
IT support providers in Kent that offer cloud solutions provide businesses with the ability to scale their resources up or down on demand. This means that as your business grows, experiences seasonal fluctuations, or encounters sudden spikes in demand, you can easily scale your infrastructure to accommodate the increased workload.
Cloud solutions enable businesses to provision and deploy resources quickly. Instead of waiting for physical hardware procurement and setup, you can spin up virtual machines, storage, and other cloud resources within minutes. This agility allows you to respond promptly to changing business needs and market dynamics.
High availability and resilience are key features that cloud solutions offer. Micro Pro aims for uptime of 99.999%. Data stored in the cloud is typically replicated across multiple servers and data centres, ensuring redundancy and minimising the risk of data loss or service disruptions.
Performance monitoring and optimisation tools also provide insights into the performance of your applications and infrastructure. These tools help us to identify performance bottlenecks, track resource utilisation, and analyse system behaviour that may have a negative impact on processing speeds.
Furthermore, with this information, you can make data-driven decisions to optimise your IT infrastructure, improve application performance, and enhance the overall user experience.
IT Support In Kent Provide Continuous Monitoring and Support
A number of things can go wrong with a business IT setup. With a cloud strategy, you can safeguard uptime and performance by taking advantage of outsourced IT professionals rather than hiring an expensive in-house team to handle routine system errors.
Managed IT support teams provide 24/7 support which proactively monitors your cloud environment for potential issues, such as performance bottlenecks, security vulnerabilities, or capacity limitations. Our award-winning help desk also responds promptly to any incidents or service disruptions.
Continuous monitoring allows for real-time threat detection and response. Our experienced IT specialists monitor network traffic, identify suspicious activities, and respond to security incidents promptly.
We also implement security measures such as firewalls, intrusion detection systems, antivirus software, and regular security patching to protect your systems and data from cyber threats.
Furthermore, monitoring and analysing system performance metrics enable us to identify areas for optimisation. Managed IT service providers can assess resource utilisation, network latency, and application performance to identify and resolve performance bottlenecks.
Performance Optimisation Cloud Solutions
Using remote technologies enables IT support providers to assist in optimising the performance of your cloud infrastructure. We monitor resource utilisation, network latency, and application performance to identify bottlenecks and areas for improvement.
Micro Pro goes one step further to ensure your business network is performing at optimum levels 99.999% of the time. Using techniques such as auto-scaling, load balancing, and caching mechanisms, we are confident of enhancing performance — and the user experience.
As an ongoing service, we focus on improving the efficiency and reliability of your business network by periodically reviewing your software stack, including operating systems, databases, and applications, to identify potential bottlenecks or inefficiencies. Optimize configurations, fine-tune settings, and consider upgrading to the latest versions of applying patches and updates to improve performance.
Access IT Professionals
Partnering with a managed IT service provider in Kent gives you access to a team of skilled IT professionals. Because cloud computing is a specialist area, managed IT support teams can provide knowledge and experience your in-house team may not have.
Cloud experts require diverse knowledge and experience in managing IT infrastructure, systems, and applications in remote locations. We recognise the importance to provide timely support, guidance, and troubleshooting to address any IT issues that arise, ensuring business continuity and minimising downtime.
With a managed service model, businesses in Kent can benefit from predictable monthly costs and avoid large upfront investments in IT infrastructure and staffing. Additionally, managed IT providers can help optimise resource utilisation and recommend cost-effective solutions that align with your business needs.
Outsourcing IT monitoring and support allows your in-house IT professionals to focus on their core activities and strategic initiatives. With experts managing your IT infrastructure, you can allocate more time and resources to areas that drive business growth and innovation. This enhances overall productivity and enables businesses to stay competitive in their respective markets.
Our highly knowledgeable executives can also offer strategic guidance and IT planning support if needed. We assess your business goals, evaluate emerging technologies, and provide recommendations for IT infrastructure improvements and optimisations. By aligning your IT strategy with your business objectives, you can leverage digital technology as a driver of growth and efficiency.
IT Support in Kent: Cloud Strategy and Consulting
Micro Pro offer strategic guidance and consulting services to help you align your cloud solution with your business objectives. Our IT support in Kent assesses your needs, identifies opportunities for improvement, and provides recommendations for leveraging cloud technologies to drive innovation and growth.
If you decide to migrate your existing IT infrastructure to the cloud, our experienced professionals can help create a comprehensive migration plan and select the right cloud vendors for your specific needs.
We pride ourselves in delivering a 5-star service — which includes optimising your cloud performance whilst identifying opportunities for lower costs so that you can spend your budget in other areas of your company.
By leveraging the expertise of IT support providers in Kent for cloud strategy and consulting, businesses can develop a well-defined cloud roadmap, ensure a smooth migration, optimise costs, and maximise the benefits of cloud technology. They provide guidance and ongoing support to ensure that your cloud infrastructure aligns with your business goals and drives growth and innovation.