Outsourced IT or in-house IT? That is the question. Alas, poor Yorick, neither option is the ultimate solution for IT teams. In our experience, most companies find that a hybrid model works best. If you’re an IT manager or technical... Read More
Author: Shaun Groenewald
Understanding UK GDPR: A Practical Guide for International IT Teams
For many International IT Teams, expanding operations into the UK brings both opportunity and complexity — especially when it comes to data protection under UK GDPR. GDPR in the UK, although closely aligned with the EU’s GDPR, has enough unique... Read More
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The Essential IT Checklist for Overseas Businesses Operating in the UK
Expanding into the United Kingdom can be more nuanced than it first appears. It helps to draft a roadmap. And to help you get started, we’ve created an IT checklist for overseas businesses. But first things first. It’s not unusual... Read More
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How Outsourced IT Professionals in London Mitigate the Risk of Third-Party Cloud Failure
As leading outsourced IT professionals in London, we’ve had more than our fair share of companies coming to us in a panic after their third-party cloud software crashes. So, to help you prevent a system failure, we thought it would... Read More
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Building Resilience Before Disaster Strikes: Foundational Strategies for IT Disaster Recovery
A disaster recovery plan should be a foundational IT strategy for any business. When IT systems fail, the question to ask is not: “How fast can we recover?” It should be: “Why weren’t we ready?” Building IT resilience before an... Read More
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The Most Frequently Asked Questions Our IT Support Helpdesk Is Asked — Answered
The Most Frequently Asked Questions for IT Services Whether you're troubleshooting a stubborn email issue, wondering how to recover deleted data, or staring at a frozen screen mid-presentation, chances are, the IT support helpdesk is your lifeline. But what exactly... Read More
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IT Essentials For Deploying Remote Working Employees
Remote working is still trial and error for many companies. It’s understandable. Decision makers were unsure whether employees would enjoy working from home or whether both parties would benefit. The ‘let’s wait and see’ attitude towards investing in IT essentials... Read More
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Little-Known Microsoft 365 Tools That Empower Your Business
Little-known Microsoft 365 tools are an enabler that helps employees to increase productivity, streamline work processes, analyse data, create dynamic content, make decisions with confidence and more. Hark, what are these little-known Microsoft 365 tools you speak of sire? Well,... Read More
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How To Maximise Cloud Solutions in 2024
Companies looking to drive their business forward in 2024 and beyond should seek to maximise cloud solutions. Strategies involve leveraging the full potential of cloud technologies to enhance efficiency, agility, scalability, protection and cost-effectiveness. We appreciate that sounds easier than... Read More
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8 IT Challenges That Business Leaders Face in 2024
Navigating IT challenges can be tricky in today's digital landscape. Faced with a raft of emerging technologies that continuously shift the landscape, IT leaders have to predict the future as well as react to the present. As we edge into... Read More
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Public Cloud Services or Private Cloud Solutions: Which is Best for your business?
Cloud computing is being adopted on a large scale. Gartner predicts the cloud will become “a new business tool” by 2027. The fact of the matter is, that the majority of modern businesses require cloud-native capabilities delivered by cloud service... Read More
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Tips For Setting Up And Securing A Hybrid Cloud Environment
Cloud computing is the new normal. However, setting up and securing a hybrid cloud environment can be challenging for IT professionals with no prior experience in the cloud. A hybrid cloud environment provides a balanced solution that combines the benefits... Read More
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IT Support Trends To Watch in 2024
Historically…well the last 25 years or so…IT support services have moved through the gears to ensure businesses were provided with effective solutions to inevitable IT problems. In 2024, IT support trends are expected to shift into another gear. It goes... Read More
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Small IT Support Provider Or A Big Company. Which is Better?
Over the last several years, we’ve seen IT companies involved in mergers and acquisitions. These transactions have resulted in large IT support providers that appear to be all-singing and all-dancing. The acquisition of small companies is nothing new, but is... Read More
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Latest Hacking Techniques used by Cybercriminals 2023
As we move into the Christmas period — tis the season to be online shopping — cybercriminals will be looking to raid your sack using a spate of their latest hacking techniques. So don’t give hackers a chance to go... Read More
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Should You Be Concerned About Sharing Business Data With Generative AI Tools?
Generative artificial intelligence (AI) tools can offer business benefits — but at what cost? Whilst the latest crop of AI tools helps to save time and resources, is your business at risk of a security breach? AI tools like ChatGPT... Read More
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10 Essential IT Support Services Every Business Needs On An Ongoing Basis
There is a growing importance for modern businesses to capitalise on the benefits offered by IT support services. Outsourcing essential IT support services is not only a more cost-effective solution than maintaining an in-house IT department but it also grants... Read More
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What Does An IT Audit Involve?
An IT audit involves conducting a comprehensive assessment of your company’s information technology systems. This includes your business infrastructure, policies, and practices. When an IT audit is conducted by an experienced IT support team, the primary purpose is to evaluate... Read More
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What Should You Expect From A Managed IT Support Consultancy Service
Modern businesses are becoming increasingly reliant on managed IT support consultancy services. The rapid evolution of technology has meant even the most experienced IT professionals do not have all the relevant skills they need to navigate today’s digital landscape. When... Read More
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10 IT Support Mistakes That Cost Your Business Money
IT support companies in London play a critical role in the running of modern businesses. Many IT support companies offer round-the-clock support, which is critical for businesses that operate outside standard business hours or have a global presence. We appreciate... Read More