IT Support Services
What is the Microsoft Modern Workplace?
Our understanding of the Microsoft Modern Workplace is evolving at a rapid pace. Although many articles discuss the Modern Workplace as a rigid concept, we at Micro Pro would like to provide you with some insight into the fluidity of the Modern Workplace. The Modern Workplace is not prescriptive, but trend-based, capricious, and—perhaps most importantly—exciting. …
Read More10 Undeniable Benefits of Microsoft 365
It is the obligation of business IT support providers to advise their clients about digital technologies that can improve your business. In our view, Microsoft 365 is undeniably the leading business software other tech firms strive to rival. Packed with a raft of dynamic applications, Microsoft 365 has practical solutions and multiple benefits for companies of…
Read MoreWhat Is Microsoft Virtual Desktop?
Windows Virtual Desktop (WVD) is a cloud-based DaaS (desktop as a Service) that enables businesses to effectively immobilise a remote workforce. With remote working and BYOD expected to become the “new normal” for numerous business in London and across the UK, Microsoft Virtual Desktop provides a ready-made solution. WVD’s primary function enables IT professionals and managed IT Support…
Read MoreThis Is What Great IT Support Looks Like
Before the coronavirus pandemic, companies contemplating the merits of working with an outsourced IT support provider were uncertain about the security and privacy of cloud computing. The majority of companies that tested the waters only dipped their toes in but didn’t wade in beyond ankle height. IBM reported companies that have opted for cloud solutions…
Read MoreThe Benefits of Structured Cabling Systems for Your Business
Whether or not you are aware of the importance of cabling systems for your business, it is probable that you have relied on a cabling system of some kind in the past. You may even be relying on one now. Almost every modern building or facility—including data centers, office spaces, and apartment buildings—will depend on…
Read MoreA Solid Data Backup System Could Save Your Business
The risk of data loss is highly probable for businesses of all sizes. Without a solid data back up system and recovery process, a loss of data can be severely damaging to your business. SMEs are the most vulnerable. One study found that 60% of businesses that suffer a data breach go out of business after six…
Read MoreWhat is Phishing?
Small businesses in London can be exposed to cybercrime in a number of ways. Phishing scams are the most prominent techniques used by malicious actors. Cybercriminals have been “Phishing” since the early days of email in the 1990s. Whilst phishing is one of the oldest techniques in the hacking textbook, multiple businesses in London fall…
Read MoreIs Microsoft Planner Useful?
Planner 365 is another of Microsoft’s selling points as they seek to evolve its suite of office tools. Whilst Microsoft 365 Planner has some useful features to make life easier, and we are often asked whether it’s actually worth using it – particularly in Teams. Since autumn 2020, it had been possible to integrate Microsoft…
Read More8 Mistakes IT Support Teams Make That Cost Your Company
Talented IT support professionals are often the safety net of your company for a multitude of technical issues. However, tech stuff doesn’t always go to plan. Any number of things can – and do – go wrong. To make matters worse, a large percentage of IT mistakes that cost companies money could be avoided. The…
Read MoreThe Benefits of Dual Screen Monitors
When one screen is not enough, dual monitors provide an effective solution. You may not be able to get your head around working with two screens vs one at first, but there’s actually a number of significant benefits to this madness. Dual screen monitors – also known as an extended desktop – is actually not…
Read MoreWhat Is Microsoft Business Voice?
Microsoft Business Voice was rolled out in November 2020 with relatively little fanfare. The cloud-based VoIP solution could transform the telephony system for your business – but it could also prove to be an expense you don’t actually have to invest in. If your business receives a high volume of phone calls from customers but…
Read MoreMicrosoft 365 Cheat Sheet
Enhanced productivity, streamlining collaboration and business efficiency are sentiments that echo in every boardroom around the UK. The latest-generation Microsoft 365 provide IT solutions with a raft of tools that enhance productivity, streamline collaboration and increase business efficiency. Microsoft 365 – formerly known as Microsoft Office 365 – is a leading productivity suite all other business…
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