Cloud Backup & Recovery
Built Around Business Continuity

Q: What’s the difference between cloud backup and file syncing, such as OneDrive?

File syncing keeps files available across devices, but it is not the same as a managed backup. If files are accidentally deleted, overwritten, corrupted or affected by ransomware, those changes may sync across devices and cloud storage. A proper backup gives you separate restore options, version history and a clearer route to recovery.

Q: Do you monitor backups to make sure they are working?

Yes. Backup only helps if someone is checking it. Micro Pro monitors backup jobs and alerts as part of wider managed IT support, so failed backups, missed jobs or recurring issues can be reviewed and acted on before they become a bigger problem.

Q: How quickly can lost data be restored?

Restore times depend on what needs to be recovered, how much data is involved, the backup platform in use and the systems affected. Where backup is managed by Micro Pro, we help identify what needs restoring, prioritise the recovery and guide the process so the right data, files or systems can be restored as quickly and safely as possible.

Q: What if we already have a backup system?

That is often a good starting point. Micro Pro can review what is currently being backed up, whether jobs are completing successfully, how alerts are handled and how recovery would work in practice. If your existing backup approach is suitable, we can help manage and monitor it. If there are gaps, we will explain them clearly and recommend sensible improvements.

Micro Pro helps protect your business data, email and core systems with managed cloud backup,
recovery planning and backup oversight as part of a wider IT support strategy.

We focus on what matters most: knowing what is protected, spotting backup issues early and
improving your ability to recover if something goes wrong.

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Awards
& Accreditations

Overview

Backup Is Only Useful If You Can Recover When It Matters

Micro Pro delivers fully managed cloud backup as part of every ongoing IT support contract. We don’t sell cloud backup services as a standalone product, because backup only works when it’s part of a larger, monitored strategy.

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What You Get

Scheduled automatic backups with multiple restore points

Encrypted backup storage and secure access controls

File, folder and system restore options

Backup logs and reporting to support compliance

Scalable cloud storage tailored to your needs

Expert setup, monitoring and support as part of managed IT

Backup & Business Continuity

The Risk of No Real Backup

A strong backup strategy is essential for any business. Data loss from hardware failure, ransomware or even simple human error can be devastating, and sometimes irreversible.

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Common Backup Risks We Help Reduce

Backups running but not being properly monitored
Microsoft 365 data assumed to be fully protected
Accidental deletion or ransomware affecting recoverability
No clear recovery plan when files, email or systems are lost
Old systems, folders or mailboxes missing from backup scope
No clear owner for backup alerts, restores or reporting

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The Micro Pro Difference

Managed Backup With Monitoring, Support and Clear Recovery Options

About Micro Pro

Backup is only useful when someone is checking it, managing it and able to help restore what is needed. Micro Pro builds backup into your wider IT support, so issues can be spotted early and recovery is handled by a team that understands your systems.

18+

Years in Business

<30

Minute average response time

10+ Years

Average Client Relationship

What Managed Backup Covers

Scheduled Backups

Agreed systems and data are backed up on a managed schedule, with restore points available depending on the backup solution and retention policy in place.

Microsoft 365 Backup

We can help protect Microsoft 365 data including email, Teams, SharePoint and OneDrive, reducing reliance on recycle bins, version history or basic retention alone.

Secure Backup Storage

Backup data is protected with encryption, access controls and secure storage, helping reduce the risk of unauthorised access or data loss.

Monitoring and Alerts

Backup jobs and alerts are monitored so failed backups, missed jobs or recurring issues can be reviewed and acted on before they become a bigger problem.

Practical IT &
Cybersecurity Insights

View All Insights

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March 12, 2026

Learn more

April 7, 2026

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March 30, 2026

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Ready for IT Support That
Fits Your Business?

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01932 300 314

Responsive, SLA-backed support

Senior UK-based technical expertise

Long-term IT partnership

Client Reviews

What Our Clients Say

We are proud to support long-term clients who value responsive service, clear advice and a technology partner that takes ownership.

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      Posted on Google  
   
   Andrew Raphaely 
 167 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very knowledgeable with fantastic service - highly recommend
  
 
     Posted on Google  
   
   Hayley Williams 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro have been a reliable and collaborative IT support partner, particularly in areas where HR and technology intersect. From an HR perspective, their involvement in onboarding and offboarding processes has been consistent and well-structured, helping ensure that new starters are set up efficiently and leavers are managed securely and without disruption. They played a key role during our London HQ move, providing steady support through what could have been a highly disruptive period. Their coordination and responsiveness helped minimise downtime and ensured a smooth transition for employees. Across other HR-related projects, MicroPro have shown a good understanding of operational needs, and overall they provide a dependable service as a partner to the business.
  
 
     Posted on Google  
   
   Stu Dawson 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing IT service and experiance. Excellent delivery on service and exceptionally professional (and easy to deal with).
  
 
     Posted on Google  
   
   Christian Thorne 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Highly responsive, personable in their approach and interactions. Quick fixers! Likes of Arnold & Luke are both very helpful and proficient.
  
 
     Posted on Google  
   
   Jenna Mitchell 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful!
  
 
     Posted on Google  
   
   Jobright Peter 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We've been working with Micropro for our IT support needs and they've consistently delivered a reliable, responsive service. Their team takes the time to understand our business requirements and provides clear, practical solutions without overcomplicating things. Communication is always prompt and they're proactive about flagging potential issues before they become problems. Highly recommended for any business looking for a dependable IT partner.
  
 
     Posted on Google  
   
   Katie Arbon 
 232 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I deal with the onboarding and offboarding of employees. MicroPro have an efficient way of submitting requests and a response is always provided promptly even when requesting short turnarounds of a couple of days. When staff IT enquiries are received, I have found MicroPro helpful in giving clear advice on what steps to take and remoting on to assist. I have also recieved phone calls and email follow up to check in on how things are which has helped keep on top of the tickets I've raised.
  
 
     Posted on Google  
   
   Nick Holt 
 232 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very responsive and helpful company to have supporting you. They are quick to fix my issue whenever I call up and always friendly when speaking to them.
  
 
     Posted on Google  
   
   Wakai Muganiwah 
 293 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful company, very speedy with all enquiries and issues. More than happy with the service and would recommend.
  
 
     Posted on Google  
   
   Janice C 
 297 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, fast and helpful advice 👍🏻
  
 
     Posted on Google  
   
   Jonathan Wells 
 300 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Really professional and responsive. Always able to solve issues in a polite respectful manner
  
 
     Posted on Google  
   
   Kirk Foat 
 300 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Have been using Micropro for a while now. Very happy with how speedy requests are handled.
  
 
     Posted on Google  
   
   Alessio Rollo 
 574 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Fast and professional, excellent service
  
 
     Posted on Google  
   
   Daiana 
 592 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Luke was super helpful
  
 
     Posted on Google  
   
   V Z 
 662 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been working MicroPro for the past year and half. Their team is always prompt and professional. They ensure urgent requests are handled quickly and efficiently. Their support has been invaluable to our operations. Thank you!
  
 
     Posted on Google  
   
   Karen Williams 
 683 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from MicroPro, they response times and resolutions to any problems/issues we have are dealt with quickly and efficiently.
  
 
     Posted on Google  
   
   Laura Davis 
 732 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Micropro have always offered a superb level of service to our team. When we were first introduced to them they took the time to speak with us and really get to know our business needs and model, in order to understand what we actually required. They often go above and beyond what is needed, the managers are knowledgeable and the support team are friendly to deal with and have truly brought the term support to new heights.
  
 
     Posted on Google  
   
   Charlotte Stoel 
 745 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro support our business across the UK, France and Germany and they're a brilliant company to work with. The leadership team and support team are always available and provide sound advice, adapted to our specific needs.
  
 
     Posted on Google  
   
   Garth Judd 
 1677 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The level of service you get from Micropro is second to none; our organisation was supported by them for 6 of the years I've been here, until we were integrated into another organisation. To say we miss them is an understatement - their team will work tirelessly to understand your requirements and implement solutions to fit your needs and your budget; they're calm in a crisis, willing to assist with last minute requests and out of hours emergencies; their response SLAs are phenomenal and they will never close out a ticket until you are thoroughly satisfied with the outcome; additionally, they're very thick skinned and patient when dealing with any irate or stressed out individuals! They also won't try to hide behind IT "smoke and mirrors" or confuse you with jargon. Cannot recommend them highly enough.
  
 
     Posted on Google  
   
   Trey Nelson-Campbell 
 2175 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The team at MicroPro have been nothing but helpful. I have had many issues with my PC software, and the team have remotely assisted me on numerous occasions to get me back up and running in such a timely manner! Thank you all for your help.

FAQs

Frequently
Asked
Questions

Talk to Us

What’s the difference between cloud backup and file syncing, such as OneDrive?

File syncing keeps files available across devices, but it is not the same as a managed backup.

If files are accidentally deleted, overwritten, corrupted or affected by ransomware, those changes may sync across devices and cloud storage. A proper backup gives you separate restore options, version history and a clearer route to recovery.