Managed IT Pricing for
Growing Businesses
Indicative monthly investment ranges for organisations looking for a proactive, long-term technology partner.
Awards
& Accreditations
Overview
Managed IT is not just a per-user support cost. It is an ongoing partnership that supports your operations, reduces risk, improves security and helps your business grow with confidence.
Every organisation we work with needs more than reactive support. They need stable systems, sensible security and a partner who understands how their business operates, not just the technology they use.
Our pricing reflects complexity as much as headcount, and includes systems, security, compliance, locations, hours and expectations.
Why Pricing Varies
Why Cheap IT Costs More Later
On paper, low monthly fees can look attractive. In reality, underfunded IT usually shows up as downtime, risk and frustration elsewhere in the business. These are some of the hidden costs we see most often.
Cheap IT often focuses on closing tickets, not fixing root causes. Problems keep coming back, creating constant disruption, frustration and hidden internal costs as staff work around broken systems.
Lower-cost IT often means reactive support. Issues are fixed when they break, workarounds become normal, and senior technical oversight is too limited to properly assess risk across your environment.
For growing businesses, that lack of proactive attention can quickly lead to disruption, downtime and lost productivity. The invoice may look lower, but the real cost is often felt elsewhere in the business.
Security risk is not just about ticking compliance boxes. It can mean lost data, ransomware, compromised senior accounts, intercepted emails, invoice fraud, failed audits and damage to client confidence.
Cheaper providers often lack the senior capacity, processes and experience to stay ahead of those risks. They may keep tickets moving, but miss the bigger picture: weak access controls, poor monitoring, unmanaged devices, inconsistent patching and gaps in backup or recovery.
A mature MSP helps reduce those risks before they become incidents that cost far more than the monthly support saving.
Without a clear IT strategy, decisions are made reactively. Systems are added because they solve today’s problem, projects are rushed, and short-term fixes slowly become long-term limitations.
For growing businesses, this can mean wasted spend, duplicated platforms, poor integration, ageing infrastructure and technology that no longer supports the direction of the business. A mature MSP should help you plan ahead, prioritise investment and make sure your IT spend delivers the right outcomes.
CLIENT PROFILES
Which Profile Fits Your Business?
These profiles are not fixed packages. They are designed to help you understand the typical level of partnership and investment required for organisations like yours.
Figures are indicative monthly investment ranges and may include managed IT support, Microsoft 365 licensing, backup, cybersecurity tools, cloud hosting and other recurring services, depending on scope. Hardware, one-off projects, remediation work and major infrastructure changes are quoted separately.
Growing Business
Typically 20–35 people
For growing businesses that need reliable day-to-day support, Microsoft 365 management, device support, security fundamentals and a stable IT foundation.
Typical Monthly Investment
£1,500-£3,500
INCLUDES:
Scaling Business
Typically 30–75 people
For businesses adding people, systems and complexity, where IT needs to become more structured, secure and proactive.
Typical Monthly Investment
£3,500-£8,000
INCLUDES:
Strategic Growth
Typically 75–200 people
For organisations with more complex requirements, stronger security needs, compliance considerations, cloud infrastructure, regular strategic input and senior technical oversight.
Typical Monthly Investment
£8,000-£15,000+
INCLUDES:
Enterprise & International
Bespoke
For larger, multi-site, international or compliance-heavy organisations that need a tailored managed IT service, strategic technology partnership and governance support.
Typical Monthly Investment
Bespoke
INCLUDES:
Specialist Services & Project Work
Beyond Day-to-Day Support
Some requirements sit outside standard monthly support. Whether you need compliance guidance, infrastructure projects, enhanced cybersecurity or support through growth and change, we scope specialist work clearly around your objectives, risks and operational needs.
Typical Specialist Requirements
The Micro Pro Difference
Why Organisations Choose
Micro Pro
We’re not trying to be the cheapest IT provider. Micro Pro is built around long-term relationships, senior expertise and a strong sense of ownership, combining the capability of a larger MSP with the accountability of a smaller, embedded team.
18+
Years in Business
<30
Minute average response time
10+ Years
Average Client Relationship
Why Clients Choose Micro Pro
Ownership, Not Outsourcing
We take genuine responsibility for your IT support, infrastructure, security and strategy. We coordinate vendors, fix problems properly and act as your IT department, not a distant supplier.
Long-Term Relationships Over High Churn
Many clients have been with us for 10+ years. We deliberately work with a smaller number of organisations so our engineers know your people, your history and your priorities.
Senior UK-Based Team with Real Experience
Your users speak directly to experienced, UK-based engineers, many with 20+ years in IT. That means faster diagnosis, better decisions and fewer recurring issues than you get with junior, heavily outsourced support models.
Practical, Evolving, ISO-Informed Approach
As an ISO 27001-accredited provider, we bring structure and governance, focusing on sensible, proportional improvements and continuous refinement so your IT keeps pace with how your business grows.
SWITCH TO MICRO PRO WITH CONFIDENCE
90 Days to Transform
Your IT Experience
Our onboarding sees your business’s IT transformed for the better. Benefit from a more stable IT environment and strategies that support long-term growth.
Phase 1: Assess and Stabilise
We begin with a comprehensive review of your existing IT environment, identifying vulnerabilities, performance issues and operational challenges. This allows us to quickly address priority concerns while gaining a clear understanding of how your business works.
What you'll experience:
- Urgent IT issues resolved promptly
- Key security and operational risks reduced
- Continuous monitoring from experienced IT specialists
Phase 2: Optimise and Standardise
Once your environment is stable, we introduce best-practice processes, documentation and system standards to improve efficiency, security and long-term reliability.
What you'll experience:
- Better value from your technology investments
- Stronger protection against cyber threats
- Consistent IT procedures across your organisation
Phase 3: Plan for Growth
With a secure and structured IT foundation in place, we develop a tailored technology roadmap that supports your business objectives and future growth plans.
What you'll experience:
- Greater visibility and control over IT budgets
- Proactive management of devices and users
- Secure, scalable data management strategies
Client Reviews
What Our Clients Say
We are proud to support long-term clients who value responsive service, clear advice and a technology partner that takes ownership.
Technology Platforms We Work With
Shaun Groenewald
Director
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Understands Your Business?
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