Hacking is big money. It is estimated that profits shared among threat actors are around $3.5bn dollars. The biggest paydays through successful whaling campaigns that target c-suite executives. Whaling attacks are a form of spear-phishing which falls under the broader... Read More
Author: Shaun Groenewald
Managed IT Service Level Agreements (SLA) – What Should You Expect?
Every good business owner knows or should know, that creating value for the customer is key to success and longevity. As a leading provider of IT support in London, Micro Pro is held accountable for the value we provide customers... Read More
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IT Trends That Will Take Your Business To The Next Level
As the digital revolution continues to steam ahead at full throttle, forward-thinking business owners would be wise to take a sneaky peak at the future. So I thought we’d provide a window for you. The IT trends listed below provide... Read More
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How To Design And Implement An Effective IT Strategy
With IT at the forefront of every business, an effective IT strategy enables you to enhance performance and profitability whilst staying within the boundaries of compliance. In our role as IT Strategy Consultants for a wide range of businesses, it... Read More
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What We’ve Learned About GDPR Compliance In IT Support
When the European Union (EU) launched its General Data Protection Regulations (GDPR) Compliance in 2018, it was billed as the most significant privacy regulation in 20 years. The regulation covers all data a company stores on a digital device. This... Read More
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Is Your Business Making These Cybersecurity Mistakes?
It's fair to say that cybercrime is a threat to businesses of all sizes. But the reason a large percentage of small businesses suffer a data breach is that they make cybersecurity mistakes. I'll say this off the bat. This... Read More
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What’s Next For IT Support Services in 2023 And Beyond?
IT Support Services have to evolve to keep up with the continuous digitisation of businesses. In some cases, the upheaval caused by the recent coronavirus pandemic accelerated digital adoption. Whilst some companies are adapting to digitalisation fairly well in the... Read More
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Managed IT Solutions That Help Prepare You For Recession
The former Chancellor of the Exchequer, Lord Hammond believes the UK is heading for a recession this autumn. A recession could spell the end for many businesses - but managed IT solutions could help you navigate the storm. I hate... Read More
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Biggest Cybersecurity Threats Your Employees Should Know About
You may have heard that employees are the biggest cybersecurity threats to your business network. According to IBM data, human error is responsible for 95% of data breaches. Personally, I think using the term ‘human error’ is a disservice to... Read More
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Switching To A Hybrid Model: What We’ve Learnt So Far
Switching to a hybrid model will require a period of trial and error. C-suite executives and IT professionals are entering uncharted waters. And it can get pretty choppy. So is it worth switching to a hybrid model in the first... Read More
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How To Build A Future-Proof IT Infrastructure
The digital revolution in the last twenty years has been nothing short of disruptive. It’s astonishing to comprehend that more than half of the Fortune 500 companies that existed at the turn of the millennium are now extinct because they couldn’t... Read More
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This is How Hackers Are Stealing Your Microsoft 365 Credentials
Microsoft 365 credentials are prized assets for bad actors. With access to login credentials, hackers can access sensitive data they can sell to bring businesses or impersonate executives or account personnel and send fraudulent emails that seek to extract money... Read More
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How To Train Your Staff In Cybersecurity Awareness
Your staff is your first line of defence against cybercrime. A lack of cybersecurity awareness is to be at the root of over 90% of successful cyberattacks. Blaming individuals for a data breach is not a solution. The onus is... Read More
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What Is Microsoft Endpoint And Why Your Business Needs It
Is Microsoft 365 the gift that keeps on giving? If your company has a distributed workforce and wants to bolster your cybersecurity fortress with cloud solutions, then yes it is. Microsoft Endpoint Manager means you can secure every device on your... Read More
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Get Ready For Next Microsoft 365 Security Update
Microsoft recently announced plans to change the default setting in Office 365 in April 2022. The update is designed to help improve protection against hackers. However, it’s expected that the next Microsoft 365 security update settings will be imposed by default... Read More
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Attention: Hackers Dropping Malware in Microsoft Team Chats
Apologies if the title is somewhat alarmist, but I wanted to bring your attention to an important cybersecurity issue. It was recently discovered that malicious actors are dropping malicious malware in Microsoft Teams chats. The malware is a type of... Read More
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How To Successfully Perform Cloud Migration
Migrating to the cloud is inevitable. All the leading tech giants are phasing out “from-the-box-“ software and ramping up cloud services. When we say cloud migration is inevitable, we mean it will be the only option. Cloud migration also makes... Read More
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Is Your IT Support Team Accountable For A Data Breach?
Cybercrime is so prominent in the digital age that companies are obligated to implement solutions that effectively prevent, or reduce the risk, of a data breach. Due to a lack of in-house expertise, most businesses turn to cybersecurity specialists for... Read More
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Why Is Migrating To The Cloud So Confusing?
Migrating to the cloud has been a gradual process for many companies. Cloud adoption in some form or other was expedited by the global pandemic. As we edge into 2022, C-suite executives are under pressure to make key decisions -... Read More
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What Can You Expect From Cloud Computing?
Cloud computing is undoubtedly a sector that few businesses can afford to ignore. In 2020, 50% of companies moved data to offsite servers. Although that gargantuan shift was prompted in response to the outbreak of coronavirus, cloud computing will become an... Read More