The digital age can provide businesses of all sizes with tools, platforms and opportunities to grow. But as we have seen over the last decade or more, the digital age also brings with it an increasing array of challenges which... Read More
Author: James Kirby
What Does The Future of IT Support Services in London Look Like?
I had a reflective moment the other day in which I was pondering how much IT support services in London have changed in the last decade (since we started Micro Pro actually). Rainy days. You know how it is. In... Read More
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Is Your Slow Internet Harming Your Business?
Since the pandemic, we’ve had a number of new clients reach out to us for assistance. Although companies need several IT support services and dwell in them for months, the proverbial straw that typically breaks the camel’s back is slow internet. Sluggish... Read More
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5 Questions To Ask IT Support Providers About Cybersecurity
Cybersecurity is a strategic risk for all companies. The number of high profile data breaches that occur with increasing regularity has underscored the need for businesses to reach out to IT support providers about cybersecurity concerns. C-suite executives know they... Read More
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Gartner Identifies 7 Key Cybersecurity Trends
The technology research and consulting firm Gartner recently published a report detailing seven cybersecurity trends CISOs should be aware of. In brief, the seven trends provide advice about how companies can implement a cybersecurity strategy. Gartner analysts point out that cybersecurity is... Read More
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Latest Hacking Techniques To Watch Out For
Surveys indicate that a large percentage of SMEs are blasé about cybercrime. That could be costly. Even if you don't have a budget to install a boatload of cyber defence technologies, you can prevent a data breach by knowing the... Read More
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5 Tips To Securing Your Business Email Accounts
Securing your business email accounts goes a long way to preventing a data security breach. For business owners, email security should be a priority in your cybersecurity strategy. The number of high-profile data breaches over the last few years is... Read More
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Microsoft Warns: Do Not To Ignore Multi-Factor Authentication
Multi-factor authentication (MFA) is not everyone’s favourite way of logging into business applications and private accounts, but it is a necessary burden. We appreciate MFA is another level of complexity - and probably conflicts with your privacy interests - but... Read More
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Is Your Business A Ransomware Target?
Touch wood, but we’re pleased to announce that none of our clients has been the victim of ransomware. Along with everybody else, they have been the target but not a victim. To answer the title question: yes, your business is... Read More
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How To Reduce Threat Of Ransomware In Microsoft 365
With the growing risk of businesses suffering a data breach, it makes sense to take advantage of the array of security tools in Microsoft 365 or at least sense check what your IT Support Team and those responsible for IT... Read More
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The Microsoft 365 Security Features You Should Know About
Microsoft 365 has developed a raft of security features for good reason: if you don’t have solid cybersecurity defences, hackers will exploit your weaknesses for their own gain. Sometimes it's difficult to persuade a client to adopt measures that will... Read More
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10 Cloud Security Tools Compared
Migrating to the cloud appears to be inevitable for most UK businesses. Understandably, there are some reservations about security. Knowing which tools you need is a good starting point to alleviate these concerns. Cloud security tools provide your business network... Read More
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IT Security Strategies: Solving The Cybersecurity Conundrum
For many small-to-medium-sized businesses in the UK, 2020/21 has been a time of upheaval and transition. The adoption of digital technologies has been essential. It was a case of digital or die. However, the rapid transition has left numerous businesses... Read More
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Managed IT Support Services Really Matter. Here’s Why!
Today’s businesses rely heavily on their computer networks. That also means companies rely even more heavily on managed IT support services. Whether you have an in-house team of IT professionals or you outsource your IT to a remote team of IT... Read More
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Microsoft Teams Ramps Up Remote Working Tools
Ever since the global pandemic chaotically scrambled workforces, Microsoft has been developing tools within its Office 365 suite. The tech leader is on a mission to help make it easier to collaborate, communicate and manage remote working teams. Microsoft recently... Read More
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Microsoft Users Warned About A “Huge Uptick” In Office 365 Spearphishing Attacks
Microsoft recently issued a warning to businesses - cybercriminals are using spearphishing attacks to steal sensitive data. The software company said there has been a “huge uptick” in spearphishing attacks this year. In a recent incident, Threat Post reported that emails made... Read More
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Gartner Hails Microsoft As A Leader In UCaaS
For businesses to remain competitive, and indeed, to survive in congested markets, investing in business-critical tools is essential. In the current climate, a pressing issue is a new approach to communications technology. Unified Communications as a Service (UCaaS), has proven... Read More
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Is Microsoft 365 Backed-Up?
Data backup is a critical process for disaster recovery and business continuity. So important, in fact, that it is wise to be informed whether Microsoft 365 is backed up. The short answer to the title question is yes and no.... Read More
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Benefits of The New Windows 11 For Businesses
Microsoft announced the new version of Windows 11 during the summer. The official launch date is set for October 5th. There was a smattering of excitement following the marketing claims distributed by the tech giant. Windows 11 is designed to... Read More
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IT Support Essentials When Relocating Offices
The 2020 coronavirus pandemic caused upheaval in virtually every facet of life. In the aftermath of the lockdown slowdown, businesses are still searching for solutions that enable them to navigate the “new normal” and plan for the future. Peaks and... Read More