Built for Growth: Expert IT Support for Ambitious Businesses
We help fast-growing businesses scale smarter, with expert Managed IT Support, Cybersecurity, and Compliance, all delivered by a UK-based team of senior engineers who care deeply about outcomes and have 20+ years of hands-on experience.
020 3714 7758We’re Not Just Micro Pro, Your IT Provider. We’re Your Growth Partner.
Strategic IT Support for Scaling Teams
Whether your current team is rapidly expanding or your growth plans include new regional offices, we deliver. We work directly with CFOs, IT managers, or founders to support fast-paced change. Need project rollouts? Budget planning? Multi-site coordination? We’re there for all of it.
Cyber Security You Don’t Have to Second-Guess
We do more than tick compliance boxes. Our ISO-accredited security framework ensures your systems are hardened, monitored, and regularly assessed. Our team builds security into your operations, from endpoint protection and MDM to advanced frameworks like DORA and GDPR. You get peace of mind knowing you’re protected and always audit-ready.
Fast, Friendly, UK-Based Support with No Scripts, and Zero Outsourcing
When you call, we answer. Our service desk, based in Surrey, is staffed by experienced engineers who already know your environment. No overseas call centres. You won’t be waiting 48 hours for a reply or waiting in a Help Desk queue. We provide responsive, effective support you can trust.
Built for Long-Term Success
We build lasting partnerships by taking full responsibility for your IT strategy. That means regular strategy reviews, ongoing optimisation, and support that adapts as your business grows. That means regular strategic check-ins, continuous improvement, and support that evolves with your needs. Many of our clients started small and have grown rapidly, putting them in a strong position for exit or future acquisitions. Strategic IT support has been invaluable to them. We were there the whole way.
What We Deliver is
Always Bespoke
Managed IT Support
- Onsite & remote helpdesk
- Proactive monitoring & patching
- Embedded or co-managed options
- Strategic alignment with leadership
Cyber Security & Compliance
- ISO 27001, Cyber Essentials, GDPR, DORA
- MDM, MFA, firewall & endpoint hardening
- Red Team & advanced vulnerability testing (via partners)
- Risk audits & remediation plans
IT Strategy & Roadmapping
- Quarterly strategy reviews
- CTO-level consultancy
- Growth-aligned budgeting & investment planning
- Compliance preparation & documentation
Support for Internal IT Managers
- 3rd-line escalation & project input
- Temporary resourcing & boots-on-ground
- Strategic sounding board
- Full team integration with clear lines of escalation
Our Process
The Micro Pro process is easy, clear and transparent. Designed to deliver value from day one.
Initial Contact
Schedule a complimentary 30-minute consultation with one of our senior advisors. We’ll learn about your business, current challenges, and growth plans. This is also your opportunity to assess whether we’re the right fit.
Comprehensive IT Audit
We’ll conduct a full FREE audit of your IT environment, infrastructure, cybersecurity, software, and compliance. Our team will identify vulnerabilities, inefficiencies, and opportunities for improvement. This service is entirely free of charge.
Strategic Recommendations
Based on the audit findings, we’ll develop a tailored roadmap aligned with your business objectives. This includes actionable technical improvements, cost-saving opportunities, and longer-term IT strategies. You’re free to use this plan regardless of whether you proceed with us.
Proposal and Trial Period
We’ll present a clear proposal outlining costs, onboarding steps, and timelines. You’ll also benefit from a three-month, no-obligation trial, allowing you to experience our service and support without risk.
That’s it!
And all of this is completely free. There’s no obligation or hidden costs, no small print.
020 3714 7758 Book Your Free IT AuditIT Support That Scales With Your Business
Growing fast but stuck with slow, reactive IT? Micro Pro helps ambitious businesses scale with proactive, embedded support, strategic consultancy, and enterprise-grade cybersecurity that evolves with you.
If your IT provider only reacts when things go wrong, you’re already behind. At Micro Pro, we embed ourselves into your business to proactively identify risks, plan for growth, and deliver fast, expert-led support that keeps pace with your ambitions. From our offices in London, Surrey and Kent, we work with high-growth companies that need IT to be an asset, not a liability. We’re not just a provider. We’re your long-term strategic partner.
The IT Partner That Grows With You
You don’t just need someone to reset passwords. You need a partner who thinks about your business like you do, who understands that IT is the foundation for growth, compliance, and operational success.
We go beyond troubleshooting. Micro Pro becomes your strategic IT partner, taking responsibility for your entire IT roadmap and ensuring your technology drives growth.
- 17+ years helping ambitious companies grow and scale securely
- Trusted by professional services firms, FinTechs, consultancies, and PE-backed businesses
- Expertise across Microsoft 365, AWS, ISO 27001, DORA, and advanced cybersecurity frameworks
- Direct access to our founders and strategic consultants, not hidden behind layers of account managers
Our Approach: Strategic, Embedded, and Reliable
Our support team work closely with your business. We get to know your people, processes and growth plans, so we can act as a true extension of your team.
We’re not a helpdesk in the cloud. We’re a strategic extension of your business. That means:
- Quarterly IT strategy and growth planning sessions with our leadership team
- Embedded support tailored to your internal structure (whether we lead or support your existing IT team)
- UK-based service desk with sub-60-minute response times, no scripts, no outsourcing
- Clear escalation paths and direct lines to senior engineers and account leaders
We also run light-touch audits before onboarding to ensure alignment and realistic service design, helping you avoid unexpected costs down the road.
Flexible Support for Your Business Needs
Whether you need us as your full IT department, escalation partner, or trusted advisor for expansion and compliance, we adapt to your business priorities.
- Onsite & Remote IT Support: Embedded in your team or supporting across regions: London, Surrey, Kent
- Cybersecurity & Compliance: ISO 27001, GDPR, Cyber Essentials, DORA: all mapped to your operational risk
- Cloud Migrations & Infrastructure Projects: Azure, Microsoft 365, AWS: with zero disruption and scalable architectures
- Scalable Service Tiers: Designed to flex with your headcount, acquisition plans, and evolving complexity
Removing IT Roadblocks. Scale Without Disruption
We help ambitious businesses grow with confidence, with the right infrastructure, protection, and strategy in place from day one.
Let us take care of your IT, so you can stay focused on growing your business.
Let us show you how Micro Pro can support your success.
020 3714 7758Verified Reviews
What Our Clients Say
Business IT Support FAQs
What size businesses do you work with?
We focus on ambitious SMEs from 20 to 200 employees, especially those scaling rapidly, planning acquisitions, or moving from legacy IT setups.
Are you more expensive than other IT providers?
We’re not budget IT – and that’s intentional. Our pricing reflects the level of expertise, responsiveness, and strategic input we provide. You get senior engineers who take ownership of your problems and see them through to resolution, whatever it takes. Clients who switch to us often discover they save more over time through reduced downtime, improved system performance, and fewer internal escalations.
Do you support internal IT managers?
Absolutely. We augment in-house IT teams with whatever’s needed – from on-site support for international operations to 1st–2nd line helpdesk, 3rd line escalation, project delivery, or strategic consultancy. Your IT manager stays in control, and we act as an extension of your team to help them – and your business – succeed.
What makes Micro Pro different from other IT companies?
We don’t outsource. We don’t delegate to juniors. And we don’t overpromise. At Micro Pro, you get a committed team that delivers strategic guidance and practical execution in equal measure. We’ve supported fast-growing firms through complex digital transformations, compliance overhauls, and major infrastructure changes. In high-growth environments, you need an IT partner with the experience, agility, and drive to match your pace – and that’s exactly what we offer.
What industries do you specialise in?
We have deep roots in FinTech, Legal, Creative, and Consultancy sectors. That said, any business that values expert IT, fast support, and a long-term strategic partner will feel at home with us.
What if I already have an IT provider?
We make the transition seamless. From audits and asset mapping to secure handovers, we manage every step with zero downtime or disruption. We’ll also show you the blind spots your current provider may have missed, giving you peace of mind from day one.
How fast is your support?
Most tickets are resolved in 30–60 minutes, with urgent requests handled even faster. Our UK-based team ensures you’re never left waiting – no call centres, no excuses.
Do you offer one-off IT projects or break-fix work?
No. We believe in partnership, not patchwork. We only work with clients on a long-term basis to ensure consistency, accountability, and proactive support that evolves with your business.
What happens if we grow or change during the contract?
We expect you to grow – and we’re built to grow with you. Our contracts include quarterly reviews to realign support levels, services, and priorities as your business evolves.
Do you offer a free trial?
Yes. We offer a no-strings-attached 3-month trial so you can experience how real IT support will benefit your business from the outset. During the trial, you’ll receive: a full onboarding, proactive monitoring, direct access to our service desk, strategic recommendations, and a dedicated account manager. It's designed to be a true reflection of how we’ll support your business long-term – not a watered-down version.

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