Your Successful Business, our Fantastic IT Support.
Focus on your growth with exceptional IT Support in Surrey, London, Kent and beyond.
IT Support for the Growing Business
If you have a rapidly expanding business and suspect your existing IT support company is holding you back, causing frustration, or you have begun to feel at risk, then you are ready for Micro Pro. Growing businesses in London, Surrey, and Kent need a managed IT partner experienced in rapid growth to advise on and own all IT Support and Cyber Security aspects. Let Micro Pro be your strategic IT partner. Rely on us to lead your IT Strategy and reap the benefits of a highly responsive and proactive IT Support company acting in your best interests. We have provided this service to many high-growth, successful, and often private equity backed businesses in London, Surrey, and Kent for over 17 years. Our IT support is ideal for ambitious and myriad forms of professional services companies experiencing rapid increases in headcount and the required IT maturity. Our proven approach and ethos of service excellence will give you the confidence, peace of mind, service, and IT solutions necessary to allow you to grow your business and succeed at scale.
Our Surrey-based IT Support Team and central London IT Consultants will get clarity and alignment on your growth goals and get to know your business, people, processes, and ethos so well that we will quickly become a highly regarded and integral part of your operation. We are invested in your success and will always deliver strategic IT support and IT solutions that facilitate long-term success.
We can support and augment existing internal IT personnel, from 1st Line IT Support staff to a Senior IT Technical Director. We can be your International company’s “Boots on the Ground” IT Support Company in London. Alternatively, we can provide fully-managed IT support in London, Surrey, Kent, and beyond, covering everything from IT strategy to cyber and data security and helping you achieve compliance with ISO 27001. We have vast experience in leveraging and supporting cloud technology solutions such as Office 365, AWS and all the associated consultancy, as well as the more mundane but essential proactive monitoring and maintenance and network administration. Combine all this with a fantastically responsive IT Support Service Desk that is never outsourced and located in our Surrey IT Support hub and head office in Brookwood, Surrey.
Thanks to this Surrey-based IT Support team and our Local IT consultants in London and Kent, we are well-placed, ready, and able to provide outstanding onsite and remote IT support and state-of-the-art IT solutions to any location.
Call us today. Let our team of local IT experts remove obstacles and frustration by delivering expedient IT support in Surrey, London, or any other location, along with ISO 27001 Certified secure IT solutions that help your business grow!
Some of Our Valued Clients
We have been a trusted IT Support partner to our clients for over 17 years.
What Our Clients Say
We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.
From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.
- Olivia, Manager, George Johnson Lifts
Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.
During that time the business has scaled from a small team, to a group of diverse companies with offices around the world.
As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.
- Michael Cauter, COO, Blackrock Expert Services Group
Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.
- David Hall, MD, The Boutique Workplace Company
“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.
Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.
- Kieron, MD, Present Communications
Great company to work with. Support is always there when you need it and any problem is sorted out quickly.
- Janette, CEO, JMD Accounting
We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.
They are very responsive, easy to communicate with and I would highly recommend them.
- Daniel, MD, Christopher Robin Day Nurseries
These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!
They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.
- Rishi, MD, USB Group
If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.
The support we, and a number of other businesses we have referred to them, has been consistently first class.
- Sanjiv Dodhia, Business Growth Specialist, Action Coach
IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.
As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.
I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.
- Andrew, MD, Premier Surveys
‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.
It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.
We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.
I am more than happy to recommend Micro Pro as our preferred IT partner.’
- Vanessa Boulanger, FD, Inner Circle Consulting
Verified Reviews
Business IT Support FAQs
What does an IT support company do?
An IT support company provides businesses with comprehensive assistance for their technology infrastructure. This encompasses troubleshooting everyday issues, maintaining software and hardware, and implementing security measures. They can also offer strategic guidance on IT solutions to optimise efficiency and growth. In essence, they are a trusted partner in keeping your organisation's technology running at peak performance.
How do I choose an IT support company?
Choosing the right IT support company requires careful evaluation. Consider your specific needs: budget, technical complexity, and desired level of service (remote or on-site). Research potential partners, checking their experience in your industry and certifications. Don't hesitate to request references and ask about response times and service level agreements (SLAs). Ultimately, the ideal partner should be a proactive problem-solver aligned with your long-term IT goals.
How can an IT support company help me?
IT support companies offer a comprehensive package to support your organisation. They proactively maintain your systems, minimising downtime and boosting efficiency. Their expertise safeguards your data and prevents costly IT issues. They can also provide strategic guidance, ensuring your technology aligns with your business goals and drives growth. By outsourcing your IT needs, you gain a reliable partner focused on keeping your technology running smoothly and securely.
Is IT support important for business?
Reliable technology is the backbone of most operations, and IT support ensures its smooth functioning. They reduce downtime, safeguard data, and optimise efficiency – all crucial factors for business continuity and growth. By proactively managing your IT infrastructure, they allow your team to focus on core competencies, creating a productive and secure work environment.
Is IT support available in Surrey?
Numerous reputable companies such as MicroPro offer a range of services, from on-site troubleshooting to comprehensive managed IT solutions. Explore their offerings to find a partner that aligns with your specific needs and budget. Local business directories and online searches can help you identify qualified IT support providers in Surrey.
Which businesses does MicroPro work with?
Micro Pro primarily works with growing businesses that have between 30 to 200 employees. These organisations are typically well-financed and eager to expand their operations. Ideal clients are those seeking scalable IT solutions that can support their growth trajectory while enhancing productivity and efficiency. By partnering with Micro Pro, these businesses can leverage tailored technology solutions to streamline processes and focus on their core objectives, ultimately driving their success in a competitive market.
WiFi Solutions for City Busineses
In densely populated urban areas, reliable WiFi connectivity has become essential for both businesses and individuals. With numerous devices vying for bandwidth and countless networks competing for attention, maintaining a stable connection can be challenging. Understanding the unique demands of bustling cities is crucial for ensuring seamless connectivity that keeps teams and customers satisfied. Effective WiFi solutions can empower businesses to operate smoothly, enabling productivity and fostering customer engagement.
The Challenges of City WiFi
Cities are often filled with high-rise buildings, cafes, and public spaces, all teeming with WiFi networks. This dense environment can lead to signal interference, reduced speeds, and frustrating user experiences. Factors such as distance from access points, physical obstructions, and the sheer number of devices can complicate wireless connectivity.
Many businesses struggle with slow connections and dropped signals due to these urban challenges. Identifying how to mitigate these issues is essential for creating a dependable WiFi network that supports daily operations and customer interactions.
Importance of Site Surveys
Conducting a comprehensive site survey is the first step in designing an effective WiFi solution. This process involves assessing the physical space, identifying potential sources of interference, and mapping out existing networks. Through careful analysis, businesses can determine the optimal placement of access points to maximise coverage and minimise dead zones.
A thorough site survey helps to understand the specific challenges an organisation faces in its environment. By identifying potential obstacles, tailored WiFi solutions can be created to meet unique business needs.
Choosing the Right Wifi Equipment
Investing in high-quality equipment is crucial for establishing a robust WiFi network. In urban areas, businesses often require enterprise-grade access points capable of handling multiple connections simultaneously. Features like beamforming technology and dual-band capabilities can help enhance performance by directing signals to specific devices and reducing interference from neighbouring networks.
Partnering with leading manufacturers ensures access to the latest WiFi technology. It’s essential to recommend equipment that aligns with the specific needs of a business, ensuring a reliable and efficient network.
Optimising Network Performance
Once the equipment is installed, ongoing optimisation is essential for maintaining peak performance. Regularly monitoring the network allows businesses to identify issues before they escalate. This includes adjusting configurations, updating firmware, and ensuring that devices operate on the best available channels.
Continuous support is vital in helping businesses optimise their WiFi networks. Insights and recommendations based on real-time data assist clients in adapting to changing conditions, ensuring their networks remain efficient.
Security Considerations
In urban environments, security is a significant concern, especially with multiple networks present. Protecting sensitive data is paramount. Implementing strong encryption methods, creating secure guest networks, and regularly updating security protocols are vital steps in safeguarding business operations.
Comprehensive strategies to protect WiFi networks are crucial for any organisation. Best practices should be followed to ensure robust security measures are in place, tailored to the specific needs of each business.
Finally
Reliable WiFi solutions are essential for businesses operating in urban environments filled with competing networks. By conducting thorough site surveys, investing in quality equipment, optimising performance, and prioritising security, companies can create a stable and secure WiFi network that supports their operations. Now is the time to take charge of your WiFi needs and pave the way for a more connected future. With the right approach, businesses can thrive in this challenging landscape, ensuring seamless connectivity and enhanced productivity.