Your Outsourced IT Support Team in London

Get all the benefits of a full in-house IT department without the cost or complexity. Micro Pro delivers outsourced IT support that keeps your business running and secure.

020 3714 7758

Your trusted partner for Outsourced IT Support in London

Modern businesses need more than just basic IT support. They need a trusted partner who can deliver consistent performance, scalable solutions, and expert advice. For over a decade, Micro Pro has been that partner for businesses across London and the South East. Our reputation as one of London’s most dependable outsourced IT support providers is built on a track record of responsiveness, innovation, and results.

We understand that your business requires more than off-the-shelf fixes. Your systems, teams, and growth goals are unique. That’s why our highly skilled IT professionals stay ahead of the curve, keeping up with the latest technology trends and applying that knowledge to support your business. Whether your infrastructure is local, hybrid, or fully cloud-based, we provide reliable support from remote locations or on-site when needed.

Our outsourced IT support services are tailored to suit your budget, scale with your business, and deliver real operational value. From network implementation and infrastructure management to everyday troubleshooting, we ensure your technology helps you move forward and never holds you back.

With Micro Pro, you gain access to:

  • A responsive 24/7, award-winning helpdesk

  • Expert support for Office 365, cloud platforms, business networks, software, and hardware

  • Secure remote assistance for data access, printer issues, and IT infrastructure

  • Strategic planning for scalable systems that align with your business goals

Our team becomes an extension of yours, handling technical challenges so your staff can focus on what they do best. From solving small day-to-day IT issues to delivering big-picture guidance, we are committed to supporting your business at every stage.

If you are looking for outsourced IT support that is dependable, forward-thinking, and genuinely invested in your success, Micro Pro is ready to help.

Outsourced IT Support Specialists that help grow your business

Micro Pro is a trusted outsourced IT support partner for businesses across London. Known for our reliability and results-driven approach, we have built a reputation for delivering exceptional service that supports long-term business growth. Our customer-first mindset, combined with deep technical expertise, allows us to consistently deliver solutions that drive performance and reduce operational friction.

Our skilled team of IT professionals handles a wide range of support services, including remote system monitoring, patch management, software updates, cloud configuration, and troubleshooting for servers, networks, and peripherals. We also provide additional support to in-house IT teams by managing routine tasks, freeing up your internal staff to focus on more strategic initiatives.

Whether you need full IT support or expert backup for your internal team, we offer a flexible, responsive service that scales with your business. Our goal is to give you peace of mind through proactive, secure, and reliable IT solutions tailored to your specific needs.

If you’re ready to partner with an experienced outsourced IT support company in London, Micro Pro is here to help. Contact us today to learn how we can support your business and contribute to your long-term success.

Our London IT Experts

What Our Clients Say

Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.

- David Hall, MD, The Boutique Workplace Company

We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.

From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.

- Olivia, Manager, George Johnson Lifts

IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.

As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.

I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.

- Andrew, MD, Premier Surveys

We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.

They are very responsive, easy to communicate with and I would highly recommend them.

- Daniel, MD, Christopher Robin Day Nurseries

Great company to work with. Support is always there when you need it and any problem is sorted out quickly.

- Janette, CEO, JMD Accounting

Microsoft Virtual Desktop

Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.

During that time the business has scaled from a small team, to a group of diverse companies with offices around the world. ​

As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.​

- Michael Cauter, COO, Blackrock Expert Services Group

“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.

Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.

- Kieron, MD, Present Communications

These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!

They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.

- Rishi, MD, USB Group

If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.

The support we, and a number of other businesses we have referred to them, has been consistently first class.

 

- Sanjiv Dodhia, Business Growth Specialist, Action Coach

Happy Office Team

‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.

It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.

We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.

Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.

I am more than happy to recommend Micro Pro as our preferred IT partner.’

- Vanessa Boulanger, FD, Inner Circle Consulting

4.9
600+ Reviews from Google, Facebook and Checkatrade

We help businesses access Outsourced IT in London

One of Micro Pro’s offices is located in the heart of Soho, Central London, placing us at the centre of one of the UK’s most dynamic commercial hubs. This prime location gives us fast and convenient access to key business districts, including the City, Canary Wharf, Westminster, South Bank, and Mayfair. It enables us to provide rapid-response, on-site support across Central London while maintaining close relationships with our clients in the capital.

In addition to our Soho headquarters, we operate fully staffed offices in Kent and Surrey. These locations extend our reach across the South East of England and allow us to support businesses throughout Greater London, the Home Counties, and surrounding areas. Our regional presence ensures we can deliver high-quality, consistent support both remotely and on-site, wherever your business operates.

With this strong geographic coverage, we are well-positioned to support multi-location businesses, hybrid workforces, and organisations planning office moves or infrastructure expansion. Whether you need urgent on-site assistance in Central London or ongoing support in the Southeast, Micro Pro is strategically placed to respond quickly and deliver expert service wherever you are.

Why Micro Pro

Managing IT in-house is expensive, time-consuming, and often inefficient, especially for small and mid-sized businesses.

You might be facing:

  • Rising IT overhead with unpredictable costs 
  • A lack of in-house expertise for infrastructure or cybersecurity 
  • Staff distracted by constant IT issues 
  • Delays, downtime, or poor response times from your current provider 
  • No long-term planning or visibility into IT performance 

If IT is becoming a burden, not a business enabler, it’s time to outsource.

Without reliable, strategic IT support:

  • Staff lose valuable time on preventable tech issues 
  • Security gaps leave you vulnerable to breaches and compliance risks 
  • Infrastructure problems slow down business operations 
  • You overpay for ad hoc support without real results 
  • Growth is limited by outdated or unstable systems 

And if you’re relying on one internal IT person or an unresponsive provider, the risks only multiply.

Micro Pro is your outsourced IT partner, trusted by 100+ SMEs across London.

Everything is included in your IT support contract, from 24/7 helpdesk to cybersecurity, Microsoft 365 support to strategic planning. We handle your day-to-day IT while building the systems and strategy to grow your business.

With Micro Pro, you get:

  • 24/7 remote helpdesk from UK-based engineers 
  • Onsite support anywhere in London when needed 
  • Proactive system monitoring, patching, and maintenance 
  • Cybersecurity built into every service 
  • IT strategy, budgeting, and project delivery support 
  • Transparent monthly pricing with no lock-in contracts 

Whether you have 10 staff or 200, we adapt to your needs and scale with your growth.

Outsourced IT Support for London SMEs

24/7 Helpdesk & Remote Support
Fast response and real-time resolution of IT issues by UK-based engineers.

Onsite Visits in All London Zones
We’re on the ground when you need face-to-face assistance.

Proactive Maintenance & Monitoring
We detect and resolve issues before they impact your operations.

Cybersecurity & Data Protection
Endpoint protection, patching, access control, and compliance best practices built in.

Cloud & Microsoft 365 Support
Licensing, configuration, and support for email, Teams, SharePoint, OneDrive, and more.

IT Strategy & Planning
We help you align IT with your business goals, no jargon, just smart planning and clear reporting.

FAQs

Is outsourced IT support suitable for small teams?

Yes. We support businesses from 10 to 200 employees with flexible services that scale with your needs.

Do you offer 24/7 support?

Yes. Our remote helpdesk is available 24/7, and we provide onsite escalation when required.

Will we have a dedicated point of contact?

Yes. You’ll have a named account manager and lead engineer familiar with your setup and goals.

What makes you different from other providers?

We combine proactive support, fast response, and long-term strategy, delivered by local engineers who become part of your team.

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