Your Outsourced IT Support Team in London
Get all the benefits of a full in-house IT department without the cost or complexity. Micro Pro delivers outsourced IT support that keeps your business running and secure.
020 3714 7758Your trusted partner for Outsourced IT Support in London
Modern businesses need more than just basic IT support. They need a trusted partner who can deliver consistent performance, scalable solutions, and expert advice. For over a decade, Micro Pro has been that partner for businesses across London and the South East. Our reputation as one of London’s most dependable outsourced IT support providers is built on a track record of responsiveness, innovation, and results.
We understand that your business requires more than off-the-shelf fixes. Your systems, teams, and growth goals are unique. That’s why our highly skilled IT professionals stay ahead of the curve, keeping up with the latest technology trends and applying that knowledge to support your business. Whether your infrastructure is local, hybrid, or fully cloud-based, we provide reliable support from remote locations or on-site when needed.
Our outsourced IT support services are tailored to suit your budget, scale with your business, and deliver real operational value. From network implementation and infrastructure management to everyday troubleshooting, we ensure your technology helps you move forward and never holds you back.
With Micro Pro, you gain access to:
- A responsive 24/7, award-winning helpdesk
- Expert support for Office 365, cloud platforms, business networks, software, and hardware
- Secure remote assistance for data access, printer issues, and IT infrastructure
- Strategic planning for scalable systems that align with your business goals
Our team becomes an extension of yours, handling technical challenges so your staff can focus on what they do best. From solving small day-to-day IT issues to delivering big-picture guidance, we are committed to supporting your business at every stage.
If you are looking for outsourced IT support that is dependable, forward-thinking, and genuinely invested in your success, Micro Pro is ready to help.

Outsourced IT Support Specialists that help grow your business
Micro Pro is a trusted outsourced IT support partner for businesses across London. Known for our reliability and results-driven approach, we have built a reputation for delivering exceptional service that supports long-term business growth. Our customer-first mindset, combined with deep technical expertise, allows us to consistently deliver solutions that drive performance and reduce operational friction.
Our skilled team of IT professionals handles a wide range of support services, including remote system monitoring, patch management, software updates, cloud configuration, and troubleshooting for servers, networks, and peripherals. We also provide additional support to in-house IT teams by managing routine tasks, freeing up your internal staff to focus on more strategic initiatives.
Whether you need full IT support or expert backup for your internal team, we offer a flexible, responsive service that scales with your business. Our goal is to give you peace of mind through proactive, secure, and reliable IT solutions tailored to your specific needs.
If you’re ready to partner with an experienced outsourced IT support company in London, Micro Pro is here to help. Contact us today to learn how we can support your business and contribute to your long-term success.

What Our Clients Say
We help businesses access Outsourced IT in London
One of Micro Pro’s offices is located in the heart of Soho, Central London, placing us at the centre of one of the UK’s most dynamic commercial hubs. This prime location gives us fast and convenient access to key business districts, including the City, Canary Wharf, Westminster, South Bank, and Mayfair. It enables us to provide rapid-response, on-site support across Central London while maintaining close relationships with our clients in the capital.
In addition to our Soho headquarters, we operate fully staffed offices in Kent and Surrey. These locations extend our reach across the South East of England and allow us to support businesses throughout Greater London, the Home Counties, and surrounding areas. Our regional presence ensures we can deliver high-quality, consistent support both remotely and on-site, wherever your business operates.
With this strong geographic coverage, we are well-positioned to support multi-location businesses, hybrid workforces, and organisations planning office moves or infrastructure expansion. Whether you need urgent on-site assistance in Central London or ongoing support in the Southeast, Micro Pro is strategically placed to respond quickly and deliver expert service wherever you are.
Why Micro Pro
Managing IT in-house is expensive, time-consuming, and often inefficient, especially for small and mid-sized businesses.
You might be facing:
- Rising IT overhead with unpredictable costs
- A lack of in-house expertise for infrastructure or cybersecurity
- Staff distracted by constant IT issues
- Delays, downtime, or poor response times from your current provider
- No long-term planning or visibility into IT performance
If IT is becoming a burden, not a business enabler, it’s time to outsource.
Without reliable, strategic IT support:
- Staff lose valuable time on preventable tech issues
- Security gaps leave you vulnerable to breaches and compliance risks
- Infrastructure problems slow down business operations
- You overpay for ad hoc support without real results
- Growth is limited by outdated or unstable systems
And if you’re relying on one internal IT person or an unresponsive provider, the risks only multiply.
Micro Pro is your outsourced IT partner, trusted by 100+ SMEs across London.
Everything is included in your IT support contract, from 24/7 helpdesk to cybersecurity, Microsoft 365 support to strategic planning. We handle your day-to-day IT while building the systems and strategy to grow your business.
With Micro Pro, you get:
- 24/7 remote helpdesk from UK-based engineers
- Onsite support anywhere in London when needed
- Proactive system monitoring, patching, and maintenance
- Cybersecurity built into every service
- IT strategy, budgeting, and project delivery support
- Transparent monthly pricing with no lock-in contracts
Whether you have 10 staff or 200, we adapt to your needs and scale with your growth.
Outsourced IT Support for London SMEs
24/7 Helpdesk & Remote Support
Fast response and real-time resolution of IT issues by UK-based engineers.
Onsite Visits in All London Zones
We’re on the ground when you need face-to-face assistance.
Proactive Maintenance & Monitoring
We detect and resolve issues before they impact your operations.
Cybersecurity & Data Protection
Endpoint protection, patching, access control, and compliance best practices built in.
Cloud & Microsoft 365 Support
Licensing, configuration, and support for email, Teams, SharePoint, OneDrive, and more.
IT Strategy & Planning
We help you align IT with your business goals, no jargon, just smart planning and clear reporting.
FAQs
Is outsourced IT support suitable for small teams?
Yes. We support businesses from 10 to 200 employees with flexible services that scale with your needs.
Do you offer 24/7 support?
Yes. Our remote helpdesk is available 24/7, and we provide onsite escalation when required.
Will we have a dedicated point of contact?
Yes. You’ll have a named account manager and lead engineer familiar with your setup and goals.
What makes you different from other providers?
We combine proactive support, fast response, and long-term strategy, delivered by local engineers who become part of your team.