Your Trusted Managed Service Provider in London
Micro Pro helps SMEs across London simplify their IT, secure their systems, and scale with confidence through fully managed, business-aligned services.
020 3714 7758
Your trusted partner for Managed Service Provider in London
Businesses in London want to embrace the latest technology without being slowed down by disruptions or recurring IT issues. To stay competitive, you need a managed service provider that delivers tailored solutions, ensuring your systems run efficiently and your network supports business performance at every level.
Micro Pro is a trusted and experienced IT support partner, recognised as one of London’s leading managed service providers. With over a decade of experience supporting businesses across the capital, we have built a reputation for delivering reliable, proactive, and results-focused IT services.
We offer access to a comprehensive suite of managed IT services, enterprise-grade tools, and highly skilled professionals. More importantly, we work closely with you to understand your business inside out. This consultative approach allows us to create solutions that not only meet your current needs but also support your long-term goals.
What sets us apart is our dedication to service and flexibility. We understand your team may be working across different time zones or operating remotely. That’s why our 24/7 support desk ensures your staff can always reach experienced IT professionals, no matter where they are or when they need help. We resolve issues quickly and minimise downtime so your business continues to run smoothly.
Our team supports a wide range of IT functions, including software and application troubleshooting, data access and storage, printers, Office 365 configuration, and network optimisation. We also provide expert support for office moves, relocations, and infrastructure upgrades.
Whether you’re looking to streamline daily operations, scale your business, or gain more control over your IT environment, Micro Pro is here to help. We deliver managed IT support that keeps your systems running and your business growing.
Managed Service Providers in London that help your business grow
Micro Pro has earned a reputation as one of the most trusted managed service providers in London. Our dedication to service excellence and long-term client partnerships sets us apart. We do not just respond to IT problems. We actively help businesses optimise performance, reduce risk, and unlock sustainable growth.
Our team of experienced IT professionals is highly trained, forward-thinking, and continually developing their knowledge to stay ahead of emerging trends and technologies. Whether it is cybersecurity, cloud infrastructure, or digital transformation strategies, we ensure your systems are always aligned with the latest best practices and tailored to your goals.
With offices in London, Kent, Surrey, and across the UK, we are well-positioned to provide nationwide coverage. Our distributed support network ensures that whether your team works locally, remotely, or across multiple sites, you will receive the same high level of care and responsiveness.
When you partner with Micro Pro, you gain more than just a managed service provider. You gain a proactive, dependable IT partner committed to helping your business succeed. We take the time to understand your priorities, align our services with your objectives, and work as an extension of your team to deliver measurable results.
If you are looking for a reliable managed service provider focused on long-term growth, consistent performance, and exceptional support, contact Micro Pro today. Our dedicated IT specialists are ready to support your team so you can stay focused on what matters most: growing your business with confidence.
What Our Clients Say
Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.
- David Hall, MD, The Boutique Workplace Company
We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.
From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.
- Olivia, Manager, George Johnson Lifts
IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.
As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.
I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.
- Andrew, MD, Premier Surveys
We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.
They are very responsive, easy to communicate with and I would highly recommend them.
- Daniel, MD, Christopher Robin Day Nurseries
Great company to work with. Support is always there when you need it and any problem is sorted out quickly.
- Janette, CEO, JMD Accounting
Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.
During that time the business has scaled from a small team, to a group of diverse companies with offices around the world.
As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.
- Michael Cauter, COO, Blackrock Expert Services Group
“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.
Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.
- Kieron, MD, Present Communications
These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!
They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.
- Rishi, MD, USB Group
If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.
The support we, and a number of other businesses we have referred to them, has been consistently first class.
- Sanjiv Dodhia, Business Growth Specialist, Action Coach
‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.
It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.
We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.
I am more than happy to recommend Micro Pro as our preferred IT partner.’
- Vanessa Boulanger, FD, Inner Circle Consulting
We are a trusted Managed Service Provider in London helping businesses to succeed
One of Micro Pro’s offices is located in the heart of Soho, Central London. This prime location places us at the centre of the capital’s business landscape, allowing us to reach key commercial districts such as the City, Westminster, Canary Wharf, and Mayfair quickly and efficiently. Whether our clients require in-person consultations, urgent on-site support, or regular IT maintenance, our proximity to London’s major business hubs ensures we can respond swiftly and deliver high-quality service without delay.
In addition to our central London offices, we operate regional offices in Kent and Surrey. These strategic locations allow us to serve clients throughout the South East of England, including Greater London, the Home Counties, and expanding business centres in areas like Croydon, Guildford, Maidstone, and beyond.
This multi-site presence gives us the flexibility to support businesses across a wide geographic area, whether you operate from a single office or manage multiple sites. It also ensures that we can offer the same consistent service level to clients regardless of location, whether in central London, suburban areas, or regional business parks.
Our distributed office network, combined with a skilled and responsive IT support team, makes us well-equipped to provide both remote and on-site assistance wherever your operations are based. Whether you need daily support, infrastructure project delivery, or help during an office relocation, Micro Pro is positioned to meet your needs quickly and reliably.
Why Micro Pro
Juggling multiple IT vendors, outdated systems, and slow support is exhausting and expensive.
You may be experiencing:
- Reactive support that only responds when things break
- A lack of clarity or accountability between providers
- Security concerns that aren’t being addressed
- No roadmap or strategic guidance for growth
- Cost creep from piecemeal services and billable hours
If you’re spending more time managing IT than your team, it’s time for a better solution.
Without a proactive Managed Service Provider (MSP):
- Tech problems keep interrupting staff and slowing operations
- Business growth is held back by unstable or outdated infrastructure
- Security vulnerabilities go unnoticed until there’s a breach
- IT costs spiral out of control with little visibility or value
- You have no clear partner helping you make smart, scalable tech decisions
In short, IT becomes a liability. And that’s the opposite of what it should be.
Micro Pro is a full-service Managed Service Provider (MSP) through our IT support contract based in London. We deliver everything SMEs need to manage IT effectively, helpdesk, cloud, cybersecurity, planning, and support, all under one roof, all on one clear plan.
With Micro Pro, you get:
- 24/7 UK-based helpdesk and fast onsite response
- Proactive monitoring, patching, and issue resolution
- Cloud services and Microsoft 365 support
- Robust cybersecurity as standard, not an add-on
- Dedicated account management and IT roadmapping
- Transparent pricing and service-level agreements (SLAs)
- Scalable support that grows with your business
We don’t just support IT, we manage it for you, with clarity, care, and consistency.
What’s Included in Your Support Contract
Fully Managed Services for SMEs:
24/7 Helpdesk & Remote Support
UK-based engineers ready to help, day or night.
Onsite Support Across London
Fast local dispatch when hands-on assistance is needed.
IT Monitoring & Maintenance
Real-time monitoring, system patching, and proactive optimisation.
Cloud & Microsoft 365 Management
Setup, migration, licensing, backup, and daily support.
Cybersecurity Services
Endpoint protection, threat detection, MFA, backups, and policy alignment.
IT Strategy & Advisory
Quarterly reviews, budgeting support, vendor management, and scaling plans.
Verified Reviews
FAQs
What makes Micro Pro different from other MSPs in London?
We offer full-service coverage with a local team, clear communication, and zero hidden fees. We become part of your business, not just a vendor.
Can you support both cloud and on-premise systems?
Yes. We support hybrid infrastructure, cloud-native tools, and legacy systems, all managed under one plan.
Is cybersecurity included?
Yes. Security is core to our service. We include patching, antivirus, MFA, backup protection, and more, aligned with Cyber Essentials and ISO best practices.
Can you replace our existing provider or internal IT?
Absolutely. We manage transitions carefully and support full outsourcing or co-managed IT alongside internal teams.