Expert IT Support for London’s Professional Services Firms
Micro Pro delivers fast, expert IT support to SMEs across London, reducing downtime, preventing issues, and giving your business the stability it needs to grow.
020 3714 7758
Why in London SMEs Choose Micro Pro
Micro Pro delivers expert IT support to professional services businesses across London. Based locally, our team of skilled engineers offers fast and reliable help. Whether you need day-to-day support, specialist project input, or a fully managed IT service, we are ready to assist.
We focus on reliability, security, and performance. Whether we work alongside your internal team or act as your complete IT department, we strengthen your systems, protect your data, and keep your operations running without disruption. You can rely on us for responsive support, both remotely and onsite across London.
Our team has a strong track record of helping ambitious businesses scale. We have supported high-growth firms, including private equity-backed companies and FTSE fast-track leaders, through major digital transformations, complex compliance challenges, and rapid infrastructure expansion.
In addition to support, we provide IT strategy and consultancy, due diligence and risk management, ISO 27001 compliance guidance, Microsoft 365 cloud optimisation, and office IT relocations with full infrastructure delivery.
Our managed IT services are built around Microsoft 365 and cloud-first solutions. This helps London companies succeed in remote and hybrid work environments. We also deliver ongoing maintenance and a UK-based 24/7 service desk to keep your systems fully operational at all times.
We have worked with some of London’s most successful businesses and would love to help you become the next. If you are ready for better IT, smarter support, and a partner who understands how to build growth-ready infrastructure, Micro Pro is here to help.
Micro Pro is one of the London-based IT support companies that holds:
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ISO 27001 Certification (externally audited annually)
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Cyber Essentials Accreditation
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Microsoft Cloud Partner status
What Makes Micro Pro Different?
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17+ years helping London SMEs scale
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Based in Soho, rapid response across all 32 boroughs
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No lock-in. Just results.
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24/7 support and proactive maintenance
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Everything you need under one roof: support, security, strategy, cloud
IT Support in London for Growing Businesses
If your current IT support provider in London is no longer meeting your needs, it might be time for a change. As businesses grow, they often outpace the capabilities of their original IT partner. What once worked well can quickly become a barrier. Don’t let outdated systems or slow service hold your business back.
Many London-based IT providers have merged with large corporations, often losing key team members and the personal service clients relied on. Smaller businesses, especially those with under 200 employees, are frequently left behind as these “mega providers” shift focus to larger accounts.
Micro Pro is different. We’re an independent, London-based IT support company committed to delivering exceptional service. Our team is made up of senior partners, directors, and experienced engineers who are passionate about helping businesses thrive through smarter IT.
We offer personalised support and hands-on consultancy throughout London. Whether you need in-person guidance or remote assistance, our award-winning 24/7 service desk ensures your business is always covered, wherever you are in the world.
We provide reliable onsite and remote IT support across London, the Southeast, and beyond. Our goal is simple—to help your business grow, perform, and succeed at scale. If you’re ready for an IT partner who truly understands what your business needs, we’d love to be part of your success story.
London IT Support for Growth
Your business relies on technology, but unreliable support makes it a liability.
You might be facing:
- Slow response times from your current provider
- Repeated issues that never seem fully resolved
- Unexpected bills for basic support
- No visibility or strategy around your IT setup
When tech problems interrupt your workflow, frustrate your team, or leave you chasing help, it’s time for a change.
Without dependable IT support:
- Staff lose time on preventable issues
- Deadlines slip due to network or system downtime
- Security updates are missed, leaving you vulnerable
- Internal IT becomes overstretched and reactive
- Your growth plans stall because your systems can’t keep up
It’s not just about fixing what’s broken. It’s about preventing problems and unlocking productivity.
If your current London IT Support Partner falls short of your expectations, get in touch with us today and find out how Micro Pro can become the IT support team that helps your business embrace technology and succeed at scale. London companies often outgrow their managed IT service provider despite a previously good relationship. But when you’re looking to grow, there comes a time when you have to move on, don’t let outdated IT and poor service hold your London Business back.
There are huge numbers of London IT Support Companies that have unfortunately sold out to larger firms, often with the loss of many key IT Staff and old relationships, and ultimately, it’s the smaller clients with less than 200 employees that then receive poor service levels from these “Mega Managed IT Service Providers”. Micro Pro is an independent boutique Team of experienced, skilled, and service-obsessed IT professionals looking to offer exceptional service and support to these neglected London companies in need of great IT Support in the city.
Our London Team, formed of senior partners and directors, along with highly skilled support professionals with decades of experience providing Business IT support in London, can offer exceptional IT support and consultancy in person. Not only that, but our award-winning 24/7 Service Desk delivers a fantastic level of remote IT Support anywhere in the world, anytime. When your business demands the best, work with outsourced London IT support partners that can deliver the exact service you require.
We provide businesses with onsite and remote IT Support throughout London, the Southeast, the UK – even Worldwide. Our ambition is to help you succeed at scale. And we’d love to be part of your success story.
IT Support Services in London
Included in your support contract:
Helpdesk & Remote Support (24/7)
Immediate assistance from friendly, experienced engineers, no call queues or scripts.
Onsite Support in All London Zones
We come to you when needed, from Canary Wharf to Croydon to Camden.
Proactive Monitoring & Maintenance
We prevent downtime by monitoring performance, security, and backups in real time.
Cybersecurity & Compliance
Endpoint protection, patching, antivirus, firewalls, MFA, and GDPR readiness.
Cloud & Microsoft 365 Support
Licensing, email, SharePoint, Teams, backups and user management.
IT Strategy & Roadmapping
We help you plan ahead with infrastructure upgrades, budgeting, and digital transformation.
FAQs
Do you support both remote and onsite IT issues?
Yes. We offer both fast remote support and onsite visits anywhere in London when needed.
How quickly do you respond to service requests?
We prioritise issues based on severity and business impact.
Is your support team based in London?
Yes. All engineers are UK-based, with local presence across London for fast, face-to-face help when required.
Can you take over from our current provider?
Yes. We handle full onboarding, documentation, and handover with minimal disruption.
What Our Clients Say
Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.
During that time the business has scaled from a small team, to a group of diverse companies with offices around the world.
As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.
- Michael Cauter, COO, Blackrock Expert Services Group
We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.
They are very responsive, easy to communicate with and I would highly recommend them.
- Daniel, MD, Christopher Robin Day Nurseries
IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.
As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.
I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.
- Andrew, MD, Premier Surveys
Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.
- David Hall, MD, The Boutique Workplace Company
Great company to work with. Support is always there when you need it and any problem is sorted out quickly.
- Janette, CEO, JMD Accounting
“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.
Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.
- Kieron, MD, Present Communications
We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.
From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.
- Olivia, Manager, George Johnson Lifts
These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!
They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.
- Rishi, MD, USB Group
If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.
The support we, and a number of other businesses we have referred to them, has been consistently first class.
- Sanjiv Dodhia, Business Growth Specialist, Action Coach
‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.
It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.
We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.
I am more than happy to recommend Micro Pro as our preferred IT partner.’
- Vanessa Boulanger, FD, Inner Circle Consulting
Verified Reviews
Helping Your Business use IT in London to Succeed
Our office in London Soho is a great launchpad for us to provide IT Support Services to our London-based customers. This means our London IT Support team can reach you quickly in the event you require emergency and rapid on-site support.
Between our London and Surrey offices, we can support businesses in areas including:
Barking and Dagenham, Basingstoke, Barnet, Brent, Camden, Chelsea, City, Croydon, Ealing, Essex, Greenwich, Hackney, Hammersmith, Hampshire, Harrow, Havering, Hounslow, Islington, Kensington, Kingston, Lewisham, Newham, Staines, Westminster.
Find Us
With many clients based in London, you can meet us at any of our prestigious offices provided by our awesome client The Boutique Workplace Company. We are also very happy to meet at your offices wherever that might be.
London
11 Golden Square,
London,
W1F 9JB