24/7 IT Monitoring That Keeps You One Step Ahead
We detect and fix issues before your team even notices them. Stay secure, online, and in control with continuous monitoring built for growing SMEs.
020 3714 7758
Most IT problems don’t happen during office hours.
System crashes. Network slowdowns. Suspicious activity. Without constant visibility, these issues slip through the cracks, only to cause chaos the next day or week.
You may already have some support in place, but if your IT provider only reacts after things break, you’re already losing time, productivity, and trust.
- You only find out about issues after damage is done
- Staff face disruptions that hurt morale and customer service
- Security threats stay undetected until it's too late
- Outages happen outside support hours, causing panic by morning
Why Micro Pro
Micro Pro provides full infrastructure monitoring to keep your systems secure and running smoothly. We monitor servers, network components like switches and routers, backup systems, workstations, and laptops. With 24/7 monitoring, we reduce service interruptions and speed up our response times, helping your team stay focused and productive. This also makes your IT investment more predictable by keeping infrastructure stable.
Our monitoring tools alert our engineers to potential hardware failures and track security patches and antivirus updates. This allows us to plan hardware replacements and software updates in advance, reducing the risk of unexpected problems and downtime.
We also detect unusual activity, such as bulk copying or deleting of documents, key to maintaining GDPR compliance.
Monitoring your servers around the clock is essential for keeping disruptions low. For example, if we detect a hard drive failure early, we can replace the hardware and migrate data at a time that works best for you, avoiding costly downtime. We can also schedule security updates outside of working hours to keep your team productive. In many cases, active monitoring is critical for meeting compliance standards like GDPR.
Before we start, Micro Pro carries out a full infrastructure audit to tailor the right 24/7 monitoring solution for your business. Our technicians handle alerts generated by our monitoring systems, and depending on your chosen service level, we take action or offer expert recommendations to prevent issues before they happen.
Proactive Monitoring, Built Into Your Support Plan
At Micro Pro, 24/7 monitoring is not a bolt-on; it’s a core part of our managed IT support contracts.
We don’t just alert you to problems. Our engineers take action or give you a clear plan, based on your contract level, to resolve issues before they impact your business.
Micro Pro gives your business real-time protection, peace of mind, and proactive support.
Our 24/7 monitoring service watches over your entire IT environment, networks, servers, workstations, applications, backups, and firewalls.
We spot problems early, resolve them fast, and alert you only when necessary. No more scrambling. No more surprises.
With Micro Pro, you get:
- Round-the-clock visibility and issue detection
- Proactive support request monitoring and resolution by UK-based engineers
- Custom alerts tailored to your environment and risk level
- Early warnings for hardware, performance, and security issues
Our 24/7 Monitoring Covers
Networks
Track performance, latency, and connection issues across your business-critical infrastructure.
Servers & Workstations
CPU load, disk space, patching status, memory usage, all continuously checked.
Applications
Availability and functionality monitoring for Microsoft 365, backup tools, productivity apps, and more.
Firewalls & Security Events
We monitor port access, login attempts, and suspicious activity to catch threats early.
Backup Systems
Get alerted if backups fail, lag behind schedule, or face integrity risks.
Custom Alerts & Reporting
Dashboards and alerts tailored to your business needs, not generic dashboards you’ll never check.
- Microsoft Certified Partner
- ISO27001-aligned monitoring practices
- High client satisfaction
- Average first-response time under 10 minutes for detected issues
Verified Reviews
FAQs
Can you monitor both cloud and on-premise systems?
Yes. We provide monitoring for cloud platforms, on-site servers, hybrid networks, and remote devices.
Do you automatically fix issues, or just alert us?
We handle resolution directly when covered by your support plan. If not, we alert you with clear next steps.
Is this service only for larger companies?
Not at all. Our monitoring is tailored to SMEs with 10–200 staff and designed to deliver maximum value without complexity.
Will I be bombarded with alerts?
No. We filter alerts based on priority and relevance. You get meaningful updates, not noise.