Managed IT Support That Grows With Your Business
From day-to-day troubleshooting to long-term planning, Micro Pro delivers fully managed IT support for London SMEs, fast, proactive, and tailored to your business goals.
020 3714 7758
Your trusted partner for Managed Support in London
Businesses with a growth mindset cannot afford to be slowed down by IT disruptions or recurring technical problems. What they need is a reliable IT partner that delivers strategic, tailored support designed to keep operations running smoothly and securely.
For over a decade, Micro Pro’s experienced IT support team in London has helped ambitious companies scale with confidence. We specialise in providing managed IT support services that are aligned with your business goals and built to support long-term growth.
Our approach is simple. We create an IT environment that works for you. From optimising infrastructure to improving end-user experience, our team of skilled IT professionals helps you eliminate downtime, increase productivity, and stay focused on the bigger picture. We offer a wide range of managed services, all backed by our 24/7 helpdesk to ensure your team gets the support they need at any time and in any location.
We act as a single, dependable point of contact for all your IT needs. Whether your teams work from the office, remotely, or across multiple locations, our support ensures everyone stays connected and productive. We take care of the day-to-day technical challenges so your staff can focus on delivering results.
Our managed IT support covers a wide spectrum of services, including software support, data access, printer setup, Office 365 optimisation, network maintenance, and more. We also assist with larger initiatives such as IT relocations, infrastructure upgrades, and server migrations, ensuring everything runs seamlessly during critical transitions.
Whether you use local servers, cloud environments, or a hybrid setup, our engineers are equipped to support your systems both on-site and remotely. Most importantly, we work closely with your team to understand your objectives and deliver IT solutions that move your business forward.
If you are looking for a proactive, growth-focused IT partner, Micro Pro is ready to help. Let us show you how managed IT support can become a catalyst for your success.
Managed Support Specialists that help your business grow
At Micro Pro, we empower your business to grow by supporting your internal IT team with the tools, expertise, and reliability they need to keep daily operations running smoothly. Our experienced engineers handle routine but essential tasks such as applying security patches and updates, managing line-of-business software, configuring and maintaining systems, and troubleshooting servers, devices, and peripherals.
By taking these responsibilities off your in-house team’s plate, we give your IT experts the freedom to focus on strategic initiatives that drive innovation and support long-term business goals. Whether you need additional hands for day-to-day support or specialist knowledge for more complex systems, Micro Pro acts as a seamless extension of your internal team.
As one of the most trusted IT support companies in London, Micro Pro is known for delivering exceptional results. With offices across the UK, our reach goes far beyond the capital. Our nationwide support infrastructure allows us to work remotely with businesses anywhere, providing the same level of care and responsiveness wherever you are.
If you’re ready to improve your IT performance and give your team the support they deserve, get in touch with Micro Pro today. Our dedicated professionals are committed to helping your business succeed. We work alongside you and your team to provide reliable, scalable IT support so you can stay focused on what matters most: growing your business.
What Our Clients Say
Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.
- David Hall, MD, The Boutique Workplace Company
We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.
From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.
- Olivia, Manager, George Johnson Lifts
IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.
As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.
I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.
- Andrew, MD, Premier Surveys
We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.
They are very responsive, easy to communicate with and I would highly recommend them.
- Daniel, MD, Christopher Robin Day Nurseries
Great company to work with. Support is always there when you need it and any problem is sorted out quickly.
- Janette, CEO, JMD Accounting
Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.
During that time the business has scaled from a small team, to a group of diverse companies with offices around the world.
As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.
- Michael Cauter, COO, Blackrock Expert Services Group
“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.
Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.
- Kieron, MD, Present Communications
These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!
They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.
- Rishi, MD, USB Group
If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.
The support we, and a number of other businesses we have referred to them, has been consistently first class.
- Sanjiv Dodhia, Business Growth Specialist, Action Coach
‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.
It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.
We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.
I am more than happy to recommend Micro Pro as our preferred IT partner.’
- Vanessa Boulanger, FD, Inner Circle Consulting
We help businesses use IT in London to succeed
One of Micro Pro’s offices is based in Soho, right in the heart of Central London. This strategic location puts us within easy reach of the capital’s most important business districts, including the City of London, Canary Wharf, Westminster, Mayfair, and South Bank. Being centrally located allows our team to provide fast, responsive on-site support and face-to-face consultations to clients throughout London with minimal delay.
In addition to our London offices, we operate regional offices in Kent and Surrey. These locations allow us to efficiently serve businesses across the South East of England, including Greater London, the Home Counties, and nearby commercial hubs. This extended footprint enables us to offer consistent, high-quality IT support across a wide geographical area, whether your team is based in the city, across multiple sites, or operating in a hybrid model.
Our distributed office network ensures that we can provide the level of agility, accessibility, and regional expertise that growing businesses need. Whether you are expanding, relocating, or simply seeking a dependable IT partner with a strong local presence, Micro Pro is positioned to support your business wherever you are.
Why Micro Pro
If your current IT setup is reactive, unpredictable, or overloaded, you’re not alone.
Many SMEs in London face:
- Endless tech issues with no real resolution
- Missed updates and patching leading to security risks
- No IT roadmap or strategic guidance
- Surprise invoices for basic support
- Frustrated staff wasting time chasing fixes
When IT becomes a blocker instead of an enabler, growth stalls and confidence drops.
Without managed support in place:
- Problems are only fixed after they disrupt your business
- Systems fall behind, exposing you to risk and inefficiency
- There’s no one to plan ahead, spot gaps, or guide investment
- Your internal teams are stretched thin or distracted
- You spend more reacting than building a scalable IT foundation
Reactive IT is expensive. Managed IT saves time, protects your data, and supports your goals.
Micro Pro delivers all-inclusive, fully managed IT support for London SMEs. Everything we offer, from 24/7 helpdesk to cybersecurity, is covered in one expert contract. No bolt-ons. No jargon. Just dependable, proactive support.
With Micro Pro, you get:
- 24/7 helpdesk support from UK-based engineers
- Proactive monitoring, patching, and threat detection
- Regular system reviews and risk audits
- Cybersecurity included as standard
- Microsoft 365 support and cloud optimisation
- IT strategy, budgeting, and roadmapping
- Onsite support anywhere in London
We become your IT department, without the overhead.
Managed IT Support Includes
24/7 Remote Helpdesk
Fast, friendly support for your team whenever issues arise.
Onsite Engineer Support
We come to you when remote support isn’t enough, anywhere in London.
Proactive Monitoring & Maintenance
We keep an eye on systems 24/7 to prevent problems before they occur.
Cybersecurity Management
We protect your endpoints, emails, and network with built-in security.
Microsoft 365 Support
From user onboarding to SharePoint setup and license optimisation.
IT Roadmap & Strategy
We align your tech investments with your growth goals.
Asset & Software Management
Track, update, and manage licences, devices, and warranties centrally.
Verified Reviews
FAQs
What’s the difference between managed and reactive IT support?
Managed IT means we monitor, maintain, and prevent issues; reactive support only fixes problems after they cause disruption.
Do you support hybrid and remote teams?
Yes. We support fully remote, hybrid, and on-premise teams with the same high standards.
Are your engineers based in London?
Yes. Our entire engineering team is UK-based, with onsite availability across all London zones.
Is cybersecurity included in managed support?
Yes. Cybersecurity is a core part of our managed IT service, with no extra fees, no bolt-ons.