IT Support
in Walton-on-Thames

Q: What makes your approach different from other Surrey-based providers?

Our in-depth technical knowledge combined with forward-thinking, out-the-box approaches to strategy and workplace evolution, not just reactive fixes when something breaks.

Q: Do you only work with larger, established businesses?

No. We work with ambitious businesses of varying sizes across Walton-on-Thames who are looking to grow and thrive, not just maintain the status quo.

Q: Is there evidence you can actually deliver on IT strategy, not just support?

Yes. We’ve supported the growth of businesses including Christopher Robin Day Nurseries and Premier Surveys, and we’re happy to share more detail on request.

Q: QHow do you stay current with new technology and business practices?

We actively track developments in technology, business strategy and how workplaces are evolving, so our advice reflects what’s actually relevant now.

Q: Is 24/7 access to a help desk genuinely included?

Yes. Alongside our specialist engineers, you get access to an experienced IT help desk 24/7, not just during standard business hours.

Q: What's the best way to see if you're the right fit for our business?

A conversation with our team to understand your goals, followed by a clear picture of how we’d support you in getting there.

Your managed service provider for Walton-on-Thames, built for ambitious businesses that want more than a helpdesk. Expect in-depth technical knowledge, forward-thinking strategy and a team genuinely invested in your growth.

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Awards
& Accreditations

Overview

A Smart Choice for Ambitious Walton-on-Thames Businesses

With a team of knowledgeable specialists delivering IT support in Walton-on-Thames, backed by an award-winning service desk in Surrey, outsourcing your IT to Micro Pro is a smart move for businesses with real ambitions to grow.

To stay competitive in today's crowded market, you need IT systems that are fit for purpose, run smoothly and protect you from malicious actors. That means optimal uptime and access to an experienced IT help desk 24/7, not just support during office hours.

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How We Support Businesses in Walton-on-Thames

Specialist engineers and senior IT consultants

Forward-thinking, out-the-box approaches

Systems that protect against malicious actors

24/7 access to our experienced help desk

A friendly culture focused on your goals

Proven strategies that support real growth

Managed IT Support in Walton-on-Thames

What's Included in Your IT Support

Since 2007, we've made it our mission to be the most reliable strategic IT support partner for local businesses, earning a strong reputation for being responsive, knowledgeable and forward-thinking across southeast England.

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Remote IT Support

Specialist engineers who understand your systems and resolve issues quickly, backed by our Surrey-based service desk around the clock.

Outsourced IT Support

We handle the full IT function, support, systems, licensing and strategy, so scaling your business doesn't mean scaling your IT headaches.

Managed IT Support

Ongoing support under one clear agreement, covering monitoring, security, service desk and forward planning.

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What Drives Us Forward

Ahead of the Curve,
Focused on Your Goals

About Micro Pro

We keep our fingers on the pulse of new technology, business strategy and the evolving workplace, so your Walton-on-Thames business always has access to genuinely current thinking, not yesterday’s playbook.

18+

Years in Business

<30

Minute average response time

10+ Years

Average Client Relationship

What Sets Our Support Model Apart?

In-Depth Technical Knowledge

Specialist engineers and senior consultants who bring genuine depth of expertise, not surface-level fixes.

Forward-Thinking by Design

Out-the-box thinking applied to how your IT supports the business, rather than sticking rigidly to what’s always been done.

A Friendly, People-First Culture

We’ve worked hard to nurture a genuinely friendly environment, so your team gets service that goes beyond expectations, not just meets them.

Proven Success Stories

A track record that includes the growth of Christopher Robin Day Nurseries and Premier Surveys, among many others.

Managed IT Support in Walton-on-Thames

Discover Our IT Services in Walton-on-Thames

We've been a lever for numerous businesses across Woking and the UK, and we're confident we can help your Walton-on-Thames business realise the goals you're striving for. We'd love to be part of your success story too.

90-Day Transition

90 Days to Transform
Your IT Experience

A structured 90-day process, starting with a full assessment of where things stand and ending with IT that's genuinely built around you.

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Days 1-30

Phase 1: Stabilise

A thorough audit to surface weak points and bottlenecks first, paired with getting to know how your business actually runs day to day.

What you'll experience:

Critical issues are fixed
Immediate risks are managed
Expert monitoring

Days 31-60

Phase 2: Structure

We implement structured policies, documentation and standards into your IT network and infrastructure.

What you'll experience:

Only paying for IT systems you need
Policies that reduce risk to cyber threats
Set standards for your team to follow

Days 61-90

Roadmap

With your IT infrastructure and processes stabilised, we create a bespoke roadmap aligned with your business goals for a low-risk entry point.

What you'll experience:

Clear budgeting alongside business growth
Device and end-point management
Secure data storage and lifecycle management

Practical IT &
Cybersecurity Insights

View All Insights

How Can Managed IT Support For SMEs Help Your Business Grow?

March 12, 2026

Learn more

April 7, 2026

New UK GDPR Rules: What Does DUAA Mean For IT Executives?

March 30, 2026

MSPs Brace Themselves For New DUAA GDPR Rules

Client Reviews

What Our Clients Say

We are proud to support long-term clients who value responsive service, clear advice and a technology partner that takes ownership.

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      Posted on Google  
   
   Andrew Raphaely 
 167 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very knowledgeable with fantastic service - highly recommend
  
 
     Posted on Google  
   
   Hayley Williams 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro have been a reliable and collaborative IT support partner, particularly in areas where HR and technology intersect. From an HR perspective, their involvement in onboarding and offboarding processes has been consistent and well-structured, helping ensure that new starters are set up efficiently and leavers are managed securely and without disruption. They played a key role during our London HQ move, providing steady support through what could have been a highly disruptive period. Their coordination and responsiveness helped minimise downtime and ensured a smooth transition for employees. Across other HR-related projects, MicroPro have shown a good understanding of operational needs, and overall they provide a dependable service as a partner to the business.
  
 
     Posted on Google  
   
   Stu Dawson 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing IT service and experiance. Excellent delivery on service and exceptionally professional (and easy to deal with).
  
 
     Posted on Google  
   
   Christian Thorne 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Highly responsive, personable in their approach and interactions. Quick fixers! Likes of Arnold & Luke are both very helpful and proficient.
  
 
     Posted on Google  
   
   Jenna Mitchell 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful!
  
 
     Posted on Google  
   
   Jobright Peter 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We've been working with Micropro for our IT support needs and they've consistently delivered a reliable, responsive service. Their team takes the time to understand our business requirements and provides clear, practical solutions without overcomplicating things. Communication is always prompt and they're proactive about flagging potential issues before they become problems. Highly recommended for any business looking for a dependable IT partner.
  
 
     Posted on Google  
   
   Katie Arbon 
 232 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I deal with the onboarding and offboarding of employees. MicroPro have an efficient way of submitting requests and a response is always provided promptly even when requesting short turnarounds of a couple of days. When staff IT enquiries are received, I have found MicroPro helpful in giving clear advice on what steps to take and remoting on to assist. I have also recieved phone calls and email follow up to check in on how things are which has helped keep on top of the tickets I've raised.
  
 
     Posted on Google  
   
   Nick Holt 
 232 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very responsive and helpful company to have supporting you. They are quick to fix my issue whenever I call up and always friendly when speaking to them.
  
 
     Posted on Google  
   
   Wakai Muganiwah 
 293 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful company, very speedy with all enquiries and issues. More than happy with the service and would recommend.
  
 
     Posted on Google  
   
   Janice C 
 297 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, fast and helpful advice 👍🏻
  
 
     Posted on Google  
   
   Jonathan Wells 
 300 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Really professional and responsive. Always able to solve issues in a polite respectful manner
  
 
     Posted on Google  
   
   Kirk Foat 
 300 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Have been using Micropro for a while now. Very happy with how speedy requests are handled.
  
 
     Posted on Google  
   
   Alessio Rollo 
 574 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Fast and professional, excellent service
  
 
     Posted on Google  
   
   Daiana 
 592 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Luke was super helpful
  
 
     Posted on Google  
   
   V Z 
 662 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been working MicroPro for the past year and half. Their team is always prompt and professional. They ensure urgent requests are handled quickly and efficiently. Their support has been invaluable to our operations. Thank you!
  
 
     Posted on Google  
   
   Karen Williams 
 683 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from MicroPro, they response times and resolutions to any problems/issues we have are dealt with quickly and efficiently.
  
 
     Posted on Google  
   
   Laura Davis 
 732 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Micropro have always offered a superb level of service to our team. When we were first introduced to them they took the time to speak with us and really get to know our business needs and model, in order to understand what we actually required. They often go above and beyond what is needed, the managers are knowledgeable and the support team are friendly to deal with and have truly brought the term support to new heights.
  
 
     Posted on Google  
   
   Charlotte Stoel 
 745 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro support our business across the UK, France and Germany and they're a brilliant company to work with. The leadership team and support team are always available and provide sound advice, adapted to our specific needs.
  
 
     Posted on Google  
   
   Garth Judd 
 1677 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The level of service you get from Micropro is second to none; our organisation was supported by them for 6 of the years I've been here, until we were integrated into another organisation. To say we miss them is an understatement - their team will work tirelessly to understand your requirements and implement solutions to fit your needs and your budget; they're calm in a crisis, willing to assist with last minute requests and out of hours emergencies; their response SLAs are phenomenal and they will never close out a ticket until you are thoroughly satisfied with the outcome; additionally, they're very thick skinned and patient when dealing with any irate or stressed out individuals! They also won't try to hide behind IT "smoke and mirrors" or confuse you with jargon. Cannot recommend them highly enough.
  
 
     Posted on Google  
   
   Trey Nelson-Campbell 
 2175 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The team at MicroPro have been nothing but helpful. I have had many issues with my PC software, and the team have remotely assisted me on numerous occasions to get me back up and running in such a timely manner! Thank you all for your help.

FAQs

Frequently
Asked
Questions

Switch to Micro Pro

What makes your approach different from other Surrey-based providers?

Our in-depth technical knowledge combined with forward-thinking, out-the-box approaches to strategy and workplace evolution, not just reactive fixes when something breaks.

Do you only work with larger, established businesses?

Is there evidence you can actually deliver on IT strategy, not just support?

QHow do you stay current with new technology and business practices?

Is 24/7 access to a help desk genuinely included?

What's the best way to see if you're the right fit for our business?