IT Support
in Kingston

Providing Kingston businesses with great IT support since 2007. Built around what your business actually needs to thrive, not a one-size-fits-all package.

Awards
& Accreditations

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Overview

IT Support Providers for Businesses in Kingston

Micro Pro provides exceptional IT support and delivers world-class customer service to businesses in Kingston and London. Our mission is simple: implement an IT strategy custom-designed to meet the precise requirements your business needs to thrive.

Since 2007, our exceptional IT support services near London have already helped multiple local businesses meet their targets and reach the next level. With a large team of local experts, we deliver proven strategies and exceptional support that minimises downtime and keeps your business network running at optimal performance.

How We Support Businesses in Kingston

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IT strategy custom-designed for your business

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A large team of local experts at your disposal

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Systems that minimise downtime as standard

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Security that protects against predatory hackers

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Award-winning helpdesk with a speedy response

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Support that adapts to how your business runs

Managed IT Support in Kingston

What's Included in Your IT Support

Businesses everywhere rely completely on IT systems that function smoothly. Your network needs to be fit for purpose, run efficiently, stay secure and remain stable, and we know most teams don't have the bandwidth to manage all of that alone.

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Remote IT Support

Specialist engineers who resolve issues promptly and with due care, backed by a reputation built over almost two decades.

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Outsourced IT Support

We become your business IT support specialists, so your team isn't stretched thin trying to manage it internally.

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Managed IT Support

Ongoing support under one clear agreement, covering monitoring, security, service desk and forward planning.

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IT Support Built Around Your Business

IT Strategy Custom-Designed
for Kingston Businesses

Our mission is simple: implement an IT strategy custom-designed to meet the precise requirements your business needs to thrive, not a generic package built for someone else’s company.

18+

Years in Business

<30

Minute average response time

10+ Years

Average Client Relationship

What Sets Our Support Model Apart?

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Specialist Engineers and Senior IT Directors

A team dedicated to delivering strategic IT support for businesses near London, with a reputation built over almost two decades.

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Solutions Delivered Promptly and With Care

We’ve built our reputation on resolving issues quickly, without cutting corners on how thoroughly we do it.

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Minimal Downtime, Optimal Performance

Proven strategies designed to keep your business network running efficiently and reduce the risk of unscheduled downtime.

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A Track Record With Growing Businesses

Local success stories, including the growth of Christopher Robin Day Nurseries and Premier Surveys, back up what we say about our approach.

Managed IT Support in Kingston

Discover Outsourced IT Services in Kingston

Let Micro Pro help take your business to the next level by taking advantage of our specialist business IT support services. We'll provide all the advice you need, and you'll benefit from exceptional support and fully managed services that help you realise your vision. We've worked with multiple businesses in Kingston and across the UK, and we'd love to be part of your success story too.

Strategic IT Services
Strategic IT Services
Talk to Us

Audit and Reviews

A thorough, risk-based review of your current IT setup, identifying opportunities to improve operations and add real value.

IT Strategy

Technology planning matched to your specific business objectives, built to support growth rather than generic best practice.

IT Security

A full audit of existing security policies and infrastructure, resulting in a strategy built to protect against evolving threats.

IT Budget Planning & Cost Optimisation

Forecasting and roadmap planning that makes sure your IT investment is working as hard as it should.

Business Continuity & Disaster Recovery

Continuity and recovery planning that identifies risk before it becomes downtime.

90-Day Transition

90 Days to Transform
Your IT Experience

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A structured 90-day process, starting with a full assessment of where things stand and ending with IT that's genuinely built around you.

01
Days 1-30
Phase 1: Stabilise

A thorough audit to surface weak points and bottlenecks first, paired with getting to know how your business actually runs day to day.

What you'll experience:

  • Critical issues are fixed
  • Immediate risks are managed
  • Expert monitoring
02
Days 31-60
Phase 2: Structure

We implement structured policies, documentation and standards into your IT network and infrastructure.

What you'll experience:

  • Only paying for IT systems you need
  • Policies that reduce risk to cyber threats
  • Set standards for your team to follow
03
Days 61-90
Roadmap

With your IT infrastructure and processes stabilised, we create a bespoke roadmap aligned with your business goals for a low-risk entry point.

What you'll experience:

  • Clear budgeting alongside business growth
  • Device and end-point management
  • Secure data storage and lifecycle management

Practical IT &
Cybersecurity Insights

How Can Managed IT Support For SMEs Help Your Business Grow?

March 12, 2026

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Client Reviews

What Our Clients Say

We are proud to support long-term clients who value responsive service, clear advice and a technology partner that takes ownership.

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Andrew Raphaely profile picture
Andrew Raphaely
167 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very knowledgeable with fantastic service - highly recommend
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Hayley Williams profile picture
Hayley Williams
173 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
MicroPro have been a reliable and collaborative IT support partner, particularly in areas where HR and technology intersect. From an HR perspective, their involvement in onboarding and offboarding processes has been consistent and well-structured, helping ensure that new starters are set up efficiently and leavers are managed securely and without disruption. They played a key role during our London HQ move, providing steady support through what could have been a highly disruptive period. Their coordination and responsiveness helped minimise downtime and ensured a smooth transition for employees. Across other HR-related projects, MicroPro have shown a good understanding of operational needs, and overall they provide a dependable service as a partner to the business.
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Stu Dawson profile picture
Stu Dawson
173 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing IT service and experiance. Excellent delivery on service and exceptionally professional (and easy to deal with).
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Christian Thorne profile picture
Christian Thorne
174 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly responsive, personable in their approach and interactions. Quick fixers! Likes of Arnold & Luke are both very helpful and proficient.
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Jenna Mitchell profile picture
Jenna Mitchell
174 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very helpful!
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Jobright Peter profile picture
Jobright Peter
174 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We've been working with Micropro for our IT support needs and they've consistently delivered a reliable, responsive service. Their team takes the time to understand our business requirements and provides clear, practical solutions without overcomplicating things. Communication is always prompt and they're proactive about flagging potential issues before they become problems. Highly recommended for any business looking for a dependable IT partner.
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Katie Arbon profile picture
Katie Arbon
232 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I deal with the onboarding and offboarding of employees. MicroPro have an efficient way of submitting requests and a response is always provided promptly even when requesting short turnarounds of a couple of days. When staff IT enquiries are received, I have found MicroPro helpful in giving clear advice on what steps to take and remoting on to assist. I have also recieved phone calls and email follow up to check in on how things are which has helped keep on top of the tickets I've raised.
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Nick Holt profile picture
Nick Holt
232 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very responsive and helpful company to have supporting you. They are quick to fix my issue whenever I call up and always friendly when speaking to them.
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Wakai Muganiwah profile picture
Wakai Muganiwah
293 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Wonderful company, very speedy with all enquiries and issues. More than happy with the service and would recommend.
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Janice C profile picture
Janice C
297 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service, fast and helpful advice 👍🏻
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Jonathan Wells profile picture
Jonathan Wells
300 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really professional and responsive. Always able to solve issues in a polite respectful manner
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Kirk Foat profile picture
Kirk Foat
300 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have been using Micropro for a while now. Very happy with how speedy requests are handled.
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Alessio Rollo profile picture
Alessio Rollo
574 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fast and professional, excellent service
Posted on Google Google
Daiana profile picture
Daiana
592 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Luke was super helpful
Posted on Google Google
V Z profile picture
V Z
662 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have been working MicroPro for the past year and half. Their team is always prompt and professional. They ensure urgent requests are handled quickly and efficiently. Their support has been invaluable to our operations. Thank you!
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Karen Williams profile picture
Karen Williams
683 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service from MicroPro, they response times and resolutions to any problems/issues we have are dealt with quickly and efficiently.
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Laura Davis profile picture
Laura Davis
732 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Micropro have always offered a superb level of service to our team. When we were first introduced to them they took the time to speak with us and really get to know our business needs and model, in order to understand what we actually required. They often go above and beyond what is needed, the managers are knowledgeable and the support team are friendly to deal with and have truly brought the term support to new heights.
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Charlotte Stoel profile picture
Charlotte Stoel
745 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
MicroPro support our business across the UK, France and Germany and they're a brilliant company to work with. The leadership team and support team are always available and provide sound advice, adapted to our specific needs.
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Garth Judd profile picture
Garth Judd
1677 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The level of service you get from Micropro is second to none; our organisation was supported by them for 6 of the years I've been here, until we were integrated into another organisation. To say we miss them is an understatement - their team will work tirelessly to understand your requirements and implement solutions to fit your needs and your budget; they're calm in a crisis, willing to assist with last minute requests and out of hours emergencies; their response SLAs are phenomenal and they will never close out a ticket until you are thoroughly satisfied with the outcome; additionally, they're very thick skinned and patient when dealing with any irate or stressed out individuals! They also won't try to hide behind IT "smoke and mirrors" or confuse you with jargon. Cannot recommend them highly enough.
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Trey Nelson-Campbell profile picture
Trey Nelson-Campbell
2175 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team at MicroPro have been nothing but helpful. I have had many issues with my PC software, and the team have remotely assisted me on numerous occasions to get me back up and running in such a timely manner! Thank you all for your help.

FAQs

Frequently
Asked
Questions

What kind of businesses do you typically support in Kingston?

A broad range, from established firms to newer businesses. Our approach adapts to how your business actually operates, rather than fitting you into a generic package.

How do you keep our network secure from hackers?
Can you help us avoid unscheduled downtime?
We don't have any IT strategy in place at all, where would you start?
How quickly do you typically respond to support requests?
What's the first step if we want to get started?

Verified Reviews

Technology Platforms We Work With

Shaun (1)
Shaun

Shaun Groenewald

Director

Book a Consultation

Ready for an IT Partner That
Understands Your Business?

Speak to Micro Pro about managed IT support, cybersecurity and strategic technology guidance for your organisation.

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Experienced UK-based team

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ISO 27001 certified

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90-Day Transformation Process

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Built for growing businesses