IT Support for Businesses
in Hampshire

Q: Do you support businesses across Hampshire?

Yes. We provide onsite and remote support in Winchester, Southampton, Portsmouth, Basingstoke, Farnborough and surrounding areas.

Q: Can you replace or support our internal IT team?

We offer both fully outsourced IT or co-managed support alongside internal teams.

Q: Do you offer 24/7 support?

Absolutely. Our helpdesk is available around the clock, and we offer out-of-hours onsite response when required.

Q: Do you include cybersecurity in your services?

Yes. Security is included in all our plans, including endpoint protection, patching, MFA and compliance alignment.

Micro Pro delivers fast, proactive IT support for SMEs across Hampshire, remote helpdesk,
onsite engineers and fully managed IT that scales with your business.

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Awards
& Accreditations

Overview

Our approach to IT support is flexible, personalised and driven by your specific goals. Your bespoke IT strategy supports your operations today and scales with you into the future.

For businesses planning to expand or relocate, we provide hands-on support to ensure transitions are smooth and disruption is minimal. Our consultancy team conducts a thorough assessment of your current IT infrastructure, identifies areas for improvement and delivers clear recommendations for upgrades that align with your growth plans.

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What You Get

24/7 remote helpdesk with UK-based engineers

Onsite support across Hampshire when needed

Proactive monitoring, patching and issue prevention

Cloud and Microsoft 365 support

Built-in cyber security protection

A single partner to manage your entire IT environment

Managed IT Support in Hampshire

Reliable IT Support for Hampshire Businesses

At Micro Pro, support means more than reactive fixes. We take a proactive approach to IT management. We continuously check system performance, detect early warning signs and optimise key processes before they cause problems.

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Cyber Security

We help your business stay ahead of threats with advanced antivirus protection, data security protocols and regular updates, all compliant to ISO 27001.

Fast Helpdesk Support

Our responsive service desk ensures your team gets fast and effective help whenever it is needed. All UK-based, our experienced engineers resolve issues with clarity and speed.

Compliance Guidance

We assist with regulatory compliance, including GDPR and Cyber Essentials, by offering clear guidance on secure data practices and helping you build a resilient and compliant IT framework.

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The Micro Pro Difference

We Become An Extension of
Your Company

About Micro Pro

As a local provider, we are familiar with the challenges and opportunities Hampshire businesses face. Our region-specific knowledge allows us to tailor support to match your environment, ensuring your IT setup is aligned with the realities of your market.

18+

Years in Business

<30

Minute average response time

10+ Years

Average Client Relationship

What Sets Our Support Model Apart?

Tailored IT Solutions

No two businesses are the same or require the same level of support. We develop strategic IT roadmaps that work directly with your organisation’s direct needs and long-term goals.

Experienced UK-Based Engineers

All our IT engineers are based in the UK and have a combined experience of over a century. Our team minimises downtime and keeps your business moving.

Scalable IT Solutions

We cover everything from day-to-day troubleshooting to complex infrastructure management, cyber security, compliance and cloud optimisation. Our solutions are flexible and scale alongside your business.

Long-Term Partnerships

We build long-term partnerships. Our commitment to your success means delivering IT solutions that strengthen operations, reduce complexity and create a solid foundation for growth.

90-Day Transition

90 Days to Transform
Your IT Experience

We offer a proven 90-day onboarding process that assesses your business’s current IT infrastructure, and plans bespoke IT solutions designed to deliver value from day one.

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Days 1-30

Discover, Document and Fix the Obvious

We get under the skin of your business, document everything and fix the most painful issues first.

What you'll experience:

A thorough health check of your IT
High-impact issues disappear
A structured handover from your old provider

Days 31-60

Handover, Stabilisation and Risk Reduction

We take full ownership of your environment, stabilise it and start reducing your risk in a planned, sensible way.

What you'll experience:

Day-to-day IT feels calmer
Prioritised remediation work on backup, access and patching
Micro Pro feels like your IT department

Days 61-90

Roadmap, Governance and Ongoing Optimisation

With the basics under control, we focus on strategy, governance and a clear roadmap that supports your growth.

What you'll experience:

Regular strategic conversations, not just ticket updates
Better visibility of risk and value
A practical IT roadmap with clear priorities

Practical IT &
Cybersecurity Insights

View All Insights

How Can Managed IT Support For SMEs Help Your Business Grow?

March 12, 2026

Learn more

April 7, 2026

New UK GDPR Rules: What Does DUAA Mean For IT Executives?

March 30, 2026

MSPs Brace Themselves For New DUAA GDPR Rules

Client Reviews

What Our Clients Say

We are proud to support long-term clients who value responsive service, clear advice and a technology partner that takes ownership.

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      Posted on Google  
   
   Andrew Raphaely 
 167 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very knowledgeable with fantastic service - highly recommend
  
 
     Posted on Google  
   
   Hayley Williams 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro have been a reliable and collaborative IT support partner, particularly in areas where HR and technology intersect. From an HR perspective, their involvement in onboarding and offboarding processes has been consistent and well-structured, helping ensure that new starters are set up efficiently and leavers are managed securely and without disruption. They played a key role during our London HQ move, providing steady support through what could have been a highly disruptive period. Their coordination and responsiveness helped minimise downtime and ensured a smooth transition for employees. Across other HR-related projects, MicroPro have shown a good understanding of operational needs, and overall they provide a dependable service as a partner to the business.
  
 
     Posted on Google  
   
   Stu Dawson 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing IT service and experiance. Excellent delivery on service and exceptionally professional (and easy to deal with).
  
 
     Posted on Google  
   
   Christian Thorne 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Highly responsive, personable in their approach and interactions. Quick fixers! Likes of Arnold & Luke are both very helpful and proficient.
  
 
     Posted on Google  
   
   Jenna Mitchell 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful!
  
 
     Posted on Google  
   
   Jobright Peter 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We've been working with Micropro for our IT support needs and they've consistently delivered a reliable, responsive service. Their team takes the time to understand our business requirements and provides clear, practical solutions without overcomplicating things. Communication is always prompt and they're proactive about flagging potential issues before they become problems. Highly recommended for any business looking for a dependable IT partner.
  
 
     Posted on Google  
   
   Katie Arbon 
 232 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I deal with the onboarding and offboarding of employees. MicroPro have an efficient way of submitting requests and a response is always provided promptly even when requesting short turnarounds of a couple of days. When staff IT enquiries are received, I have found MicroPro helpful in giving clear advice on what steps to take and remoting on to assist. I have also recieved phone calls and email follow up to check in on how things are which has helped keep on top of the tickets I've raised.
  
 
     Posted on Google  
   
   Nick Holt 
 232 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very responsive and helpful company to have supporting you. They are quick to fix my issue whenever I call up and always friendly when speaking to them.
  
 
     Posted on Google  
   
   Wakai Muganiwah 
 293 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful company, very speedy with all enquiries and issues. More than happy with the service and would recommend.
  
 
     Posted on Google  
   
   Janice C 
 297 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, fast and helpful advice 👍🏻
  
 
     Posted on Google  
   
   Jonathan Wells 
 300 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Really professional and responsive. Always able to solve issues in a polite respectful manner
  
 
     Posted on Google  
   
   Kirk Foat 
 300 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Have been using Micropro for a while now. Very happy with how speedy requests are handled.
  
 
     Posted on Google  
   
   Alessio Rollo 
 574 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Fast and professional, excellent service
  
 
     Posted on Google  
   
   Daiana 
 592 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Luke was super helpful
  
 
     Posted on Google  
   
   V Z 
 662 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been working MicroPro for the past year and half. Their team is always prompt and professional. They ensure urgent requests are handled quickly and efficiently. Their support has been invaluable to our operations. Thank you!
  
 
     Posted on Google  
   
   Karen Williams 
 683 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from MicroPro, they response times and resolutions to any problems/issues we have are dealt with quickly and efficiently.
  
 
     Posted on Google  
   
   Laura Davis 
 732 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Micropro have always offered a superb level of service to our team. When we were first introduced to them they took the time to speak with us and really get to know our business needs and model, in order to understand what we actually required. They often go above and beyond what is needed, the managers are knowledgeable and the support team are friendly to deal with and have truly brought the term support to new heights.
  
 
     Posted on Google  
   
   Charlotte Stoel 
 745 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro support our business across the UK, France and Germany and they're a brilliant company to work with. The leadership team and support team are always available and provide sound advice, adapted to our specific needs.
  
 
     Posted on Google  
   
   Garth Judd 
 1677 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The level of service you get from Micropro is second to none; our organisation was supported by them for 6 of the years I've been here, until we were integrated into another organisation. To say we miss them is an understatement - their team will work tirelessly to understand your requirements and implement solutions to fit your needs and your budget; they're calm in a crisis, willing to assist with last minute requests and out of hours emergencies; their response SLAs are phenomenal and they will never close out a ticket until you are thoroughly satisfied with the outcome; additionally, they're very thick skinned and patient when dealing with any irate or stressed out individuals! They also won't try to hide behind IT "smoke and mirrors" or confuse you with jargon. Cannot recommend them highly enough.
  
 
     Posted on Google  
   
   Trey Nelson-Campbell 
 2175 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The team at MicroPro have been nothing but helpful. I have had many issues with my PC software, and the team have remotely assisted me on numerous occasions to get me back up and running in such a timely manner! Thank you all for your help.