IT Support
in Guildford

We've provided IT support services to Guildford businesses since 2007. From our first office on Cathedral Hill to the team we have today, we've never lost sight of what got us started here.

Awards
& Accreditations

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Overview

Business IT Support Services in Guildford You Can Trust

When Micro Pro opened its first office in Guildford in 2007, the mission was simple: deliver exceptional IT support for local businesses. Over a decade on, we're still delivering on that same promise, now backed by a team that's expanded to cover the South East, London and Glasgow.

Every business relies on IT support to keep systems running at optimal performance. Your network needs to be fit for purpose, run smoothly and stay secure, all without sudden expense or unscheduled downtime. Most in-house IT teams are already stretched thin, which is exactly where Micro Pro excels, particularly for small businesses and start-ups across Guildford.

How We Support Businesses in Guildford

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A local team with roots in Guildford since 2007

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Strategic IT planning tied to your business goals

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Cloud-based software and cybersecurity expertise

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An acclaimed IT service desk based in Surrey

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Fast, responsive support when you need it

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Proven experience with small businesseses

Managed IT Support in Guildford

IT Support for Small Businesses in Guildford

For small businesses and start-ups looking to grow beyond where they are now, having an IT partner that shares your vision matters. That means a well-defined, planned and executed IT strategy, built to drive growth and deliver a genuine return on investment.

Our specialists learn about your business goals and aspirations, then create a strategy that aligns with your objectives and serves as an enabler for growth, without limits or frustration getting in the way.

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Remote IT Support

Fast, capable support from a Surrey-based service desk, backed by engineers who know your systems and take ownership of issues.

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Outsourced IT Support

Advanced remote technology means outsourcing your IT no longer means losing control, just gaining a team that eases the burden.

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Managed IT Support

Comprehensive support covering monitoring, cybersecurity, cloud platforms and strategic planning, under one clear agreement.

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Where It All Started

Guildford Is Where
Micro Pro Began

We opened our first office in Guildford back in 2007 with one goal: exceptional IT support for local businesses. Over a decade on, that same commitment still shapes everything we do here.

18+

Years in Business

<30

Minute average response time

10+ Years

Average Client Relationship

What Sets Our Support Model Apart?

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Local Roots, Wider Reach

We started in Guildford and have since grown to cover the South East, London and Glasgow, but our Surrey service desk keeps us close to home.

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Strategy Built Around Your Goals

Our specialists take the time to understand your business objectives, then shape an IT strategy that enables growth rather than getting in its way.

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A Reputation Earned Locally

Consistently responsive, knowledgeable and proactive, with a track record that’s hard to match among IT providers in the Guildford area.

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Client Success Stories to Prove It

We’ve supported the growth of local businesses including Christopher Robin Day Nurseries and Premier Surveys, and we’d love to add yours to that list.

Managed IT Support in Guildford

Discover Outsourced IT Services in Guildford

Outsourcing your IT no longer means losing control or oversight, it means gaining a team that's invested in your business the same way an in-house department would be. From strategic planning to day-to-day support, our services are designed to give Guildford businesses everything they need under one roof.

Strategic IT Services
Strategic IT Services
Talk to Us

Audit and Reviews

A thorough, risk-based review of your current IT setup, identifying opportunities to improve operations and add real value.

IT Strategy

Technology planning matched to your specific business objectives, built to support growth rather than generic best practice.

IT Security

A full audit of existing security policies and infrastructure, resulting in a strategy built to protect against evolving threats.

IT Budget Planning & Cost Optimisation

Forecasting and roadmap planning that makes sure your IT investment is working as hard as it should.

Business Continuity & Disaster Recovery

Continuity and recovery planning that identifies risk before it becomes downtime.

90-Day Transition

90 Days to Transform
Your IT Experience

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A structured 90-day process, starting with a full assessment of where things stand and ending with IT that's genuinely built around you.

01
Days 1-30
Phase 1: Stabilise

A thorough audit to surface weak points and bottlenecks first, paired with getting to know how your business actually runs day to day.

What you'll experience:

  • Critical issues are fixed
  • Immediate risks are managed
  • Expert monitoring
02
Days 31-60
Phase 2: Structure

We implement structured policies, documentation and standards into your IT network and infrastructure.

What you'll experience:

  • Only paying for IT systems you need
  • Policies that reduce risk to cyber threats
  • Set standards for your team to follow
03
Days 61-90
Roadmap

With your IT infrastructure and processes stabilised, we create a bespoke roadmap aligned with your business goals for a low-risk entry point.

What you'll experience:

  • Clear budgeting alongside business growth
  • Device and end-point management
  • Secure data storage and lifecycle management

Practical IT &
Cybersecurity Insights

How Can Managed IT Support For SMEs Help Your Business Grow?

March 12, 2026

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Client Reviews

What Our Clients Say

We are proud to support long-term clients who value responsive service, clear advice and a technology partner that takes ownership.

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Andrew Raphaely profile picture
Andrew Raphaely
167 days ago
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Very knowledgeable with fantastic service - highly recommend
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Hayley Williams profile picture
Hayley Williams
173 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
MicroPro have been a reliable and collaborative IT support partner, particularly in areas where HR and technology intersect. From an HR perspective, their involvement in onboarding and offboarding processes has been consistent and well-structured, helping ensure that new starters are set up efficiently and leavers are managed securely and without disruption. They played a key role during our London HQ move, providing steady support through what could have been a highly disruptive period. Their coordination and responsiveness helped minimise downtime and ensured a smooth transition for employees. Across other HR-related projects, MicroPro have shown a good understanding of operational needs, and overall they provide a dependable service as a partner to the business.
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Stu Dawson profile picture
Stu Dawson
173 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing IT service and experiance. Excellent delivery on service and exceptionally professional (and easy to deal with).
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Christian Thorne profile picture
Christian Thorne
174 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly responsive, personable in their approach and interactions. Quick fixers! Likes of Arnold & Luke are both very helpful and proficient.
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Jenna Mitchell profile picture
Jenna Mitchell
174 days ago
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Very helpful!
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Jobright Peter profile picture
Jobright Peter
174 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We've been working with Micropro for our IT support needs and they've consistently delivered a reliable, responsive service. Their team takes the time to understand our business requirements and provides clear, practical solutions without overcomplicating things. Communication is always prompt and they're proactive about flagging potential issues before they become problems. Highly recommended for any business looking for a dependable IT partner.
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Katie Arbon profile picture
Katie Arbon
232 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I deal with the onboarding and offboarding of employees. MicroPro have an efficient way of submitting requests and a response is always provided promptly even when requesting short turnarounds of a couple of days. When staff IT enquiries are received, I have found MicroPro helpful in giving clear advice on what steps to take and remoting on to assist. I have also recieved phone calls and email follow up to check in on how things are which has helped keep on top of the tickets I've raised.
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Nick Holt profile picture
Nick Holt
232 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very responsive and helpful company to have supporting you. They are quick to fix my issue whenever I call up and always friendly when speaking to them.
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Wakai Muganiwah profile picture
Wakai Muganiwah
293 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Wonderful company, very speedy with all enquiries and issues. More than happy with the service and would recommend.
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Janice C profile picture
Janice C
297 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service, fast and helpful advice 👍🏻
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Jonathan Wells profile picture
Jonathan Wells
300 days ago
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Really professional and responsive. Always able to solve issues in a polite respectful manner
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Kirk Foat profile picture
Kirk Foat
300 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have been using Micropro for a while now. Very happy with how speedy requests are handled.
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Alessio Rollo profile picture
Alessio Rollo
574 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fast and professional, excellent service
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Daiana profile picture
Daiana
592 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Luke was super helpful
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V Z profile picture
V Z
662 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have been working MicroPro for the past year and half. Their team is always prompt and professional. They ensure urgent requests are handled quickly and efficiently. Their support has been invaluable to our operations. Thank you!
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Karen Williams profile picture
Karen Williams
683 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service from MicroPro, they response times and resolutions to any problems/issues we have are dealt with quickly and efficiently.
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Laura Davis profile picture
Laura Davis
732 days ago
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Micropro have always offered a superb level of service to our team. When we were first introduced to them they took the time to speak with us and really get to know our business needs and model, in order to understand what we actually required. They often go above and beyond what is needed, the managers are knowledgeable and the support team are friendly to deal with and have truly brought the term support to new heights.
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Charlotte Stoel profile picture
Charlotte Stoel
745 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
MicroPro support our business across the UK, France and Germany and they're a brilliant company to work with. The leadership team and support team are always available and provide sound advice, adapted to our specific needs.
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Garth Judd profile picture
Garth Judd
1677 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The level of service you get from Micropro is second to none; our organisation was supported by them for 6 of the years I've been here, until we were integrated into another organisation. To say we miss them is an understatement - their team will work tirelessly to understand your requirements and implement solutions to fit your needs and your budget; they're calm in a crisis, willing to assist with last minute requests and out of hours emergencies; their response SLAs are phenomenal and they will never close out a ticket until you are thoroughly satisfied with the outcome; additionally, they're very thick skinned and patient when dealing with any irate or stressed out individuals! They also won't try to hide behind IT "smoke and mirrors" or confuse you with jargon. Cannot recommend them highly enough.
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Trey Nelson-Campbell profile picture
Trey Nelson-Campbell
2175 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team at MicroPro have been nothing but helpful. I have had many issues with my PC software, and the team have remotely assisted me on numerous occasions to get me back up and running in such a timely manner! Thank you all for your help.

FAQs

Frequently
Asked
Questions

Is Micro Pro based in Guildford, or just covering the area?

We opened our first office in Guildford in 2007, and while we’ve since expanded across the South East, London and Glasgow, our roots and our Surrey service desk keep us firmly connected to the area.

Can you share examples of businesses you've helped locally?
My in-house IT team is already stretched, can you help without replacing them?
What's involved in getting started with an IT strategy?

Verified Reviews

Technology Platforms We Work With

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Shaun

Shaun Groenewald

Director

Book a Consultation

Ready for an IT Partner That
Understands Your Business?

Speak to Micro Pro about managed IT support, cybersecurity and strategic technology guidance for your organisation.

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Experienced UK-based team

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ISO 27001 certified

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90-Day Transformation Process

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Built for growing businesses