IT Support Trends To Watch in 2024

Historically…well the last 25 years or so…IT support services have moved through the gears to ensure businesses were provided with effective solutions to inevitable IT problems. In 2024, IT support trends are expected to shift into another gear. It goes without saying that IT support services in London play a pivotal role in maintaining the…

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Small IT Support Provider Or A Big Company. Which is Better?

Over the last several years, we’ve seen IT companies involved in mergers and acquisitions. These transactions have resulted in large IT support providers that appear to be all-singing and all-dancing. The acquisition of small companies is nothing new, but is it a good thing? History, and leading researchers, suggest large companies might not be as…

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How To Remodel Your IT Infrastructure for 2024

Business needs change over time so your IT infrastructure should be able to scale effectively. Remodelling your IT infrastructure in 2024 allows you to leverage the latest technologies that enhance your business operations. Technology is continually evolving, and newer solutions often offer improved performance, security, and efficiency. This means existing technologies could be outdated in…

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How To Create An IT Stack In A Gig Economy

The prevalence of short-term, flexible jobs or “gigs” as opposed to traditional, long-term employment gives workers the flexibility to choose when and where they work. From a business perspective, hiring independent contractors or freelancers on short-term contracts removes some of the financial burden from the payroll. However, firms face other challenges. The gig economy has…

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Why IT Support-as-a-Service Makes Sense For SMEs

IT is at the front and centre of the business world but a significant number of SMEs in the UK do not have the financial clout to employ a dedicated IT support team. In many cases, embracing IT support-as-a-service makes more sense. One of the primary reasons for the barrier is that today’s IT solutions often…

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What Does An IT Audit Involve? 

An IT audit involves conducting a comprehensive assessment of your company’s information technology systems. This includes your business infrastructure, policies, and practices.  When an IT audit is conducted by an experienced IT support team, the primary purpose is to evaluate the effectiveness of your IT network together with the security and compliance of your entire…

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What Should You Expect From A Managed IT Support Consultancy Service

Modern businesses are becoming increasingly reliant on managed IT support consultancy services. The rapid evolution of technology has meant even the most experienced IT professionals do not have all the relevant skills they need to navigate today’s digital landscape.  When partnering with a managed IT support consultancy service, it’s essential to establish clear communication channels,…

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How A Virtual Desktop Improves Cybersecurity For WFH Employees

The transition towards remote working and outsourcing was rapid during the Covid crisis. Now the dust is settling, UK companies are searching for effective solutions that answer the cybersecurity dilemma that accompanies work-from-home employees.  An effective solution to the remote working conundrum is by utilising a virtual desktop (VD). VDs support secure remote work by…

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Can Your Staff Spot Phishing Scams and Other Cyber Attacks?

Phishing scams are a common method used by cybercriminals to reap ill-gotten gains. According to statistics, hackers cost the global economy around $6 trillion in 2022. This figure is expected to rise to $10.5 trillion by 2025. Identifying and avoiding phishing attempts is crucial for safeguarding the data of your business, employees and customers. Falling…

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10 IT Support Mistakes That Cost Your Business Money

IT support companies in London play a critical role in the running of modern businesses. Many IT support companies offer round-the-clock support, which is critical for businesses that operate outside standard business hours or have a global presence. We appreciate that maintaining an in-house IT department can be expensive. With costs related to hiring, training,…

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5 IT Challenges Businesses Face in 2023…And How To Solve Them! 

When I first started out as a fresh-faced IT professional in the year ne-num-ne-ne-num, the biggest challenge businesses faced was keeping the network online.  Today’s IT challenges are much more complex.  The ability to overcome IT challenges in the modern paradigm is paramount to business continuity, productivity and profitability. IT teams not only have to…

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