IT Support
in Esher

Q: What makes Micro Pro different from other Surrey-based IT providers?

We invest continually in our team and culture rather than just our tooling, which means the people supporting you are genuinely engaged in getting it right, not working through a script.

Q: How long does it typically take to see improvements after switching to you?

Most clients notice a difference within the first 30 days, once our initial audit has identified and resolved the most pressing issues.

Q: Do you only work with larger, established businesses?

No. We support businesses of varying sizes across Esher and the wider Surrey area, adapting our approach to where you are now and where you’re heading.

Q: Is IT strategy included, or is that a separate service?

It’s built into how we work. Strategic planning sits alongside day-to-day support rather than being sold as an extra.

Q: How do you measure success with your clients?

Largely through long-term relationships – our average client relationship runs well over 10 years, which we take as a sign we’re getting it right.

Q: What should I do if I'm not sure whether my current setup needs changing?

Start with a free, no-obligation IT audit. It’ll give you a clear picture of what’s working, what isn’t, and where the risk sits.

An IT partner that treats your success as its own, right across Esher and the surrounding Surrey area. Expect responsive support day-to-day, backed by strategic thinking that looks further ahead than the next ticket.

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Awards
& Accreditations

Overview

Esher Businesses Deserve IT That Keeps Pace With Them

Downtime and unplanned costs aren't just inconvenient, they hold growing businesses back. Esher companies need IT systems that are secure, dependable and genuinely fit for purpose, with a team on hand who move fast when something needs fixing.

We built our approach around exactly that. Rather than treating support as a box to tick, we invest in our people and our culture continually, so the service quality never slips as your business grows. The result is a partner who's as comfortable solving today's problem as they are planning next year's strategy.

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How We Support Businesses in Esher

Systems kept secure, stable and dependable

Expert consultancy woven into everyday support

Costs kept predictable, with no nasty surprises

Support that flexes between remote and onsite

A team based in Surrey who understand the area

Fast turnaround when issues come up

Managed IT Support in Esher

What’s Included in Your IT Support

Scaling a business shouldn't mean juggling IT alongside everything else. We take that off your plate through consultancy, security, service and support built around your goals.

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Remote IT Support

Quick, capable fixes from a team who already understand your systems, so you're not re-explaining the basics every time.

Outsourced IT Support

A single point of accountability for support, systems, licensing and strategy, instead of piecing it together across different vendors.

Managed IT Support

One agreement, clearly laid out, covering monitoring, patching, security and the service desk, plus a roadmap for what comes next.

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Why Esher Businesses Choose Micro Pro

An IT Business Invested
In Your Success

About Micro Pro

We measure our own success by yours. That means constant investment in our team, our tools and how we work, so the service you get never stands still.

18+

Years in Business

<30

Minute average response time

10+ Years

Average Client Relationship

What Sets Our Support Model Apart?

Support That Fits Around You

No fixed packages forced onto your business – we shape support around how you actually work, whatever industry you’re in.

Strategy That Pays for Itself

We plan ahead as much as we react, building IT strategy designed to deliver a measurable return, not just keep the lights on.

A Familiar Face, Not a Ticket Number

You’ll deal with people who already know your setup and history, rather than starting from scratch with every call.

Proven Across London and Surrey

A strong track record of helping businesses in this region scale properly, with the client relationships to show for it.

Managed IT Support in Esher

Discover Our IT Services in Esher

Plenty of businesses across London and Surrey have grown with us behind their IT. We'd like Esher to be next, with the same mix of consultancy, security, service and support that's got them there.

90-Day Transition

90 Days to Transform
Your IT Experience

A structured 90-day process, starting with a full assessment of where things stand and ending with IT that's genuinely built around you.

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Days 1-30

Phase 1: Stabilise

A thorough audit to surface weak points and bottlenecks first, paired with getting to know how your business actually runs day to day.

What you'll experience:

Critical issues are fixed
Immediate risks are managed
Expert monitoring

Days 31-60

Phase 2: Structure

We implement structured policies, documentation and standards into your IT network and infrastructure.

What you'll experience:

Only paying for IT systems you need
Policies that reduce risk to cyber threats
Set standards for your team to follow

Days 61-90

Roadmap

With your IT infrastructure and processes stabilised, we create a bespoke roadmap aligned with your business goals for a low-risk entry point.

What you'll experience:

Clear budgeting alongside business growth
Device and end-point management
Secure data storage and lifecycle management

Practical IT &
Cybersecurity Insights

View All Insights

How Can Managed IT Support For SMEs Help Your Business Grow?

March 12, 2026

Learn more

April 7, 2026

New UK GDPR Rules: What Does DUAA Mean For IT Executives?

March 30, 2026

MSPs Brace Themselves For New DUAA GDPR Rules

Client Reviews

What Our Clients Say

We are proud to support long-term clients who value responsive service, clear advice and a technology partner that takes ownership.

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      Posted on Google  
   
   Andrew Raphaely 
 167 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very knowledgeable with fantastic service - highly recommend
  
 
     Posted on Google  
   
   Hayley Williams 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro have been a reliable and collaborative IT support partner, particularly in areas where HR and technology intersect. From an HR perspective, their involvement in onboarding and offboarding processes has been consistent and well-structured, helping ensure that new starters are set up efficiently and leavers are managed securely and without disruption. They played a key role during our London HQ move, providing steady support through what could have been a highly disruptive period. Their coordination and responsiveness helped minimise downtime and ensured a smooth transition for employees. Across other HR-related projects, MicroPro have shown a good understanding of operational needs, and overall they provide a dependable service as a partner to the business.
  
 
     Posted on Google  
   
   Stu Dawson 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing IT service and experiance. Excellent delivery on service and exceptionally professional (and easy to deal with).
  
 
     Posted on Google  
   
   Christian Thorne 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Highly responsive, personable in their approach and interactions. Quick fixers! Likes of Arnold & Luke are both very helpful and proficient.
  
 
     Posted on Google  
   
   Jenna Mitchell 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful!
  
 
     Posted on Google  
   
   Jobright Peter 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We've been working with Micropro for our IT support needs and they've consistently delivered a reliable, responsive service. Their team takes the time to understand our business requirements and provides clear, practical solutions without overcomplicating things. Communication is always prompt and they're proactive about flagging potential issues before they become problems. Highly recommended for any business looking for a dependable IT partner.
  
 
     Posted on Google  
   
   Katie Arbon 
 232 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I deal with the onboarding and offboarding of employees. MicroPro have an efficient way of submitting requests and a response is always provided promptly even when requesting short turnarounds of a couple of days. When staff IT enquiries are received, I have found MicroPro helpful in giving clear advice on what steps to take and remoting on to assist. I have also recieved phone calls and email follow up to check in on how things are which has helped keep on top of the tickets I've raised.
  
 
     Posted on Google  
   
   Nick Holt 
 232 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very responsive and helpful company to have supporting you. They are quick to fix my issue whenever I call up and always friendly when speaking to them.
  
 
     Posted on Google  
   
   Wakai Muganiwah 
 293 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful company, very speedy with all enquiries and issues. More than happy with the service and would recommend.
  
 
     Posted on Google  
   
   Janice C 
 297 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, fast and helpful advice 👍🏻
  
 
     Posted on Google  
   
   Jonathan Wells 
 300 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Really professional and responsive. Always able to solve issues in a polite respectful manner
  
 
     Posted on Google  
   
   Kirk Foat 
 300 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Have been using Micropro for a while now. Very happy with how speedy requests are handled.
  
 
     Posted on Google  
   
   Alessio Rollo 
 574 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Fast and professional, excellent service
  
 
     Posted on Google  
   
   Daiana 
 592 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Luke was super helpful
  
 
     Posted on Google  
   
   V Z 
 662 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been working MicroPro for the past year and half. Their team is always prompt and professional. They ensure urgent requests are handled quickly and efficiently. Their support has been invaluable to our operations. Thank you!
  
 
     Posted on Google  
   
   Karen Williams 
 683 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from MicroPro, they response times and resolutions to any problems/issues we have are dealt with quickly and efficiently.
  
 
     Posted on Google  
   
   Laura Davis 
 732 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Micropro have always offered a superb level of service to our team. When we were first introduced to them they took the time to speak with us and really get to know our business needs and model, in order to understand what we actually required. They often go above and beyond what is needed, the managers are knowledgeable and the support team are friendly to deal with and have truly brought the term support to new heights.
  
 
     Posted on Google  
   
   Charlotte Stoel 
 745 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro support our business across the UK, France and Germany and they're a brilliant company to work with. The leadership team and support team are always available and provide sound advice, adapted to our specific needs.
  
 
     Posted on Google  
   
   Garth Judd 
 1677 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The level of service you get from Micropro is second to none; our organisation was supported by them for 6 of the years I've been here, until we were integrated into another organisation. To say we miss them is an understatement - their team will work tirelessly to understand your requirements and implement solutions to fit your needs and your budget; they're calm in a crisis, willing to assist with last minute requests and out of hours emergencies; their response SLAs are phenomenal and they will never close out a ticket until you are thoroughly satisfied with the outcome; additionally, they're very thick skinned and patient when dealing with any irate or stressed out individuals! They also won't try to hide behind IT "smoke and mirrors" or confuse you with jargon. Cannot recommend them highly enough.
  
 
     Posted on Google  
   
   Trey Nelson-Campbell 
 2175 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The team at MicroPro have been nothing but helpful. I have had many issues with my PC software, and the team have remotely assisted me on numerous occasions to get me back up and running in such a timely manner! Thank you all for your help.

FAQs

Frequently
Asked
Questions

Switch to Micro Pro

What makes Micro Pro different from other Surrey-based IT providers?

We invest continually in our team and culture rather than just our tooling, which means the people supporting you are genuinely engaged in getting it right, not working through a script.

How long does it typically take to see improvements after switching to you?

Do you only work with larger, established businesses?

Is IT strategy included, or is that a separate service?

How do you measure success with your clients?

What should I do if I'm not sure whether my current setup needs changing?