IT Support
in Basingstoke

Q: Do you cover all areas of Basingstoke?

Yes. We provide remote and onsite IT support across Basingstoke and surrounding areas.

Q: Can you replace our internal IT team?

We offer fully outsourced support or co-managed options to work alongside your internal IT staff.

Q: Is support available outside working hours?

Monitoring and alerting can run outside normal hours, and enhanced support arrangements can be discussed where required. Standard human response is handled according to your support agreement, priority and severity.

Q: Do you support Microsoft 365 and cloud platforms?

Yes. We specialise in Microsoft 365, cloud migrations, backups, licensing and ongoing support.

Micro Pro provides responsive managed IT support for growing businesses across Basingstoke, with UK-based expertise, cybersecurity and practical IT guidance.

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Awards
& Accreditations

Overview

IT Support That Helps Basingstoke Businesses Stay Focused

Since launching in 2007, Micro Pro has grown into one of the most trusted IT support providers across London, Surrey, Kent and the wider South East - including businesses in Basingstoke. Our reputation has been built on consistently delivering mature, dependable IT support for small businesses and start-ups looking to scale.

Businesses in Basingstoke that are growing rely on IT systems that are stable, secure and fit for purpose, without unplanned expense. Whether your team needs a responsive helpdesk or your leadership needs a well-planned IT strategy that drives growth, our experienced consultants are with you every step of the way.

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How We Support Businesses in Basingstoke

Remote and onsite support where required

Microsoft 365, cloud and hybrid support

Cybersecurity and backup oversight

Clear SLAs and fixed-cost plans

Named contacts who understand your business

Monitoring, patching and maintenance

Managed IT Support in Basingstoke

What’s Included in Your IT Support

We’ve made it our mission to excel in delivering first-class IT support for businesses in Basingstoke and promise to assist your team by being responsive and effective.

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Remote IT Support

Need help fast? Our helpdesk solves most issues remotely in minutes, not hours. Support from experienced engineers who understand your environment and take ownership of issues.

Outsourced IT Support

We become your full IT department, handling support, systems, licensing and strategy, so you don’t have to manage multiple vendors or hire in-house.

Managed IT Support

Managed support under a clear agreement, with monitoring, patching, updates, service desk, cyber protection and roadmap planning included where agreed.

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The Micro Pro Difference

Your Trusted Partner for
IT Support in Basingstoke

About Micro Pro

Our role is to act as a true extension of your business. Whether we’re managing daily IT operations, supporting your internal experts or helping plan for future growth, we’re committed to delivering value at every stage.

18+

Years in Business

<30

Minute average response time

10+ Years

Average Client Relationship

What Sets Our Support Model Apart?

Responsive, UK-Based Support

Our team provides responsive remote support for businesses across Basingstoke and the wider Hampshire area, with on-site support available where required.

Focused on Your Growth

We support growing businesses that need IT to keep pace with their plans. That means responsive support, clear advice and practical improvements that help technology support the next stage of growth.

Support Shaped Around Your Business

We don’t believe in one-size-fits-all support. Our approach is shaped around your business goals, systems, risks and priorities, helping keep your environment secure, supported and ready for growth.

Support for Growing Basingstoke Businesses

We support a range of growing businesses across Basingstoke and Hampshire, from professional services and advisory firms to fast-growing SMEs and mid-market companies that need reliable, accountable IT support.

Managed IT Support in Basingstoke

Discover Our IT Services in Basingstoke

We're proud to be a trusted partner to businesses across Basingstoke, Hampshire and the wider South East. If you're based in the region and looking for a reliable, experienced and responsive IT support team, Micro Pro is here to provide the expert support your business deserves.

90-Day Transition

90 Days to Transform
Your IT Experience

We offer a proven 90-day onboarding process that assesses your business's current IT infrastructure and plans bespoke IT solutions designed to deliver value from day one.

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Days 1-30

Phase 1: Stabilise

We conduct a thorough IT audit to identify current weak points, bottlenecks and issues holding you back, as well as gather a firm understanding of your business operations.

What you'll experience:

Critical issues are fixed
Immediate risks are managed
Expert monitoring

Days 31-60

Phase 2: Structure

We implement structured policies, documentation and standards into your IT network and infrastructure.

What you'll experience:

Only paying for IT systems you need
Policies that reduce risk to cyber threats
Set standards for your team to follow

Days 61-90

Roadmap

With your IT infrastructure and processes stabilised, we create a bespoke roadmap aligned with your business goals for a low-risk entry point.

What you'll experience:

Clear budgeting alongside business growth
Device and end-point management
Secure data storage and lifecycle management

Practical IT &
Cybersecurity Insights

View All Insights

How Can Managed IT Support For SMEs Help Your Business Grow?

March 12, 2026

Learn more

April 7, 2026

New UK GDPR Rules: What Does DUAA Mean For IT Executives?

March 30, 2026

MSPs Brace Themselves For New DUAA GDPR Rules

Client Reviews

What Our Clients Say

We are proud to support long-term clients who value responsive service, clear advice and a technology partner that takes ownership.

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      Posted on Google  
   
   Andrew Raphaely 
 167 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very knowledgeable with fantastic service - highly recommend
  
 
     Posted on Google  
   
   Hayley Williams 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro have been a reliable and collaborative IT support partner, particularly in areas where HR and technology intersect. From an HR perspective, their involvement in onboarding and offboarding processes has been consistent and well-structured, helping ensure that new starters are set up efficiently and leavers are managed securely and without disruption. They played a key role during our London HQ move, providing steady support through what could have been a highly disruptive period. Their coordination and responsiveness helped minimise downtime and ensured a smooth transition for employees. Across other HR-related projects, MicroPro have shown a good understanding of operational needs, and overall they provide a dependable service as a partner to the business.
  
 
     Posted on Google  
   
   Stu Dawson 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing IT service and experiance. Excellent delivery on service and exceptionally professional (and easy to deal with).
  
 
     Posted on Google  
   
   Christian Thorne 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Highly responsive, personable in their approach and interactions. Quick fixers! Likes of Arnold & Luke are both very helpful and proficient.
  
 
     Posted on Google  
   
   Jenna Mitchell 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful!
  
 
     Posted on Google  
   
   Jobright Peter 
 174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We've been working with Micropro for our IT support needs and they've consistently delivered a reliable, responsive service. Their team takes the time to understand our business requirements and provides clear, practical solutions without overcomplicating things. Communication is always prompt and they're proactive about flagging potential issues before they become problems. Highly recommended for any business looking for a dependable IT partner.
  
 
     Posted on Google  
   
   Katie Arbon 
 232 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I deal with the onboarding and offboarding of employees. MicroPro have an efficient way of submitting requests and a response is always provided promptly even when requesting short turnarounds of a couple of days. When staff IT enquiries are received, I have found MicroPro helpful in giving clear advice on what steps to take and remoting on to assist. I have also recieved phone calls and email follow up to check in on how things are which has helped keep on top of the tickets I've raised.
  
 
     Posted on Google  
   
   Nick Holt 
 232 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very responsive and helpful company to have supporting you. They are quick to fix my issue whenever I call up and always friendly when speaking to them.
  
 
     Posted on Google  
   
   Wakai Muganiwah 
 293 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful company, very speedy with all enquiries and issues. More than happy with the service and would recommend.
  
 
     Posted on Google  
   
   Janice C 
 297 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, fast and helpful advice 👍🏻
  
 
     Posted on Google  
   
   Jonathan Wells 
 300 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Really professional and responsive. Always able to solve issues in a polite respectful manner
  
 
     Posted on Google  
   
   Kirk Foat 
 300 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Have been using Micropro for a while now. Very happy with how speedy requests are handled.
  
 
     Posted on Google  
   
   Alessio Rollo 
 574 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Fast and professional, excellent service
  
 
     Posted on Google  
   
   Daiana 
 592 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Luke was super helpful
  
 
     Posted on Google  
   
   V Z 
 662 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been working MicroPro for the past year and half. Their team is always prompt and professional. They ensure urgent requests are handled quickly and efficiently. Their support has been invaluable to our operations. Thank you!
  
 
     Posted on Google  
   
   Karen Williams 
 683 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from MicroPro, they response times and resolutions to any problems/issues we have are dealt with quickly and efficiently.
  
 
     Posted on Google  
   
   Laura Davis 
 732 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Micropro have always offered a superb level of service to our team. When we were first introduced to them they took the time to speak with us and really get to know our business needs and model, in order to understand what we actually required. They often go above and beyond what is needed, the managers are knowledgeable and the support team are friendly to deal with and have truly brought the term support to new heights.
  
 
     Posted on Google  
   
   Charlotte Stoel 
 745 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro support our business across the UK, France and Germany and they're a brilliant company to work with. The leadership team and support team are always available and provide sound advice, adapted to our specific needs.
  
 
     Posted on Google  
   
   Garth Judd 
 1677 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The level of service you get from Micropro is second to none; our organisation was supported by them for 6 of the years I've been here, until we were integrated into another organisation. To say we miss them is an understatement - their team will work tirelessly to understand your requirements and implement solutions to fit your needs and your budget; they're calm in a crisis, willing to assist with last minute requests and out of hours emergencies; their response SLAs are phenomenal and they will never close out a ticket until you are thoroughly satisfied with the outcome; additionally, they're very thick skinned and patient when dealing with any irate or stressed out individuals! They also won't try to hide behind IT "smoke and mirrors" or confuse you with jargon. Cannot recommend them highly enough.
  
 
     Posted on Google  
   
   Trey Nelson-Campbell 
 2175 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The team at MicroPro have been nothing but helpful. I have had many issues with my PC software, and the team have remotely assisted me on numerous occasions to get me back up and running in such a timely manner! Thank you all for your help.