Start your Remote Support with Micro Pro
Modern businesses rely on remote support teams to provide reliable IT services that enhance efficiency, productivity and strategy.
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Your trusted IT partner for Remote Support in Kent
Micro Pro provides remote support delivering first-class IT solutions to businesses in Kent and throughout the Southeast. Our dedicated team of highly-trained and talented IT specialists in Kent are on hand to resolve your IT issues fast, optimise your IT network and minimise downtime.
Our business objective has always been to help businesses with a growth mindset to succeed. When you partner with Micro Pro, our dedicated team of IT professionals work closely with you to understand the core objectives of your business and deliver tailored solutions.
To support your mission, we provide you with access to a wide range of IT support services and help your in-house team to manage and oversee your business network. We recognise that your IT team and your business demand remote support you can rely on. That’s why we give you access to a 24/7 helpdesk also ensures your remote teams have access to IT support whenever they need it.
Not only that, but our remote support team in Kent help your in-house IT team to address issues with your software, data access, printers, Office 365, business networks and much more. Essentially, the experienced IT specialists at Micro Pro become your remote support team for whatever IT solutions you require.
Remote Support Specialists that help your business grow
Our remote team in Kent serve as enablers for businesses of all sizes to succeed and maintain sustainable growth. With access to a full complement of advanced technologies, we can design a robust IT infrastructure and provide remote support services where you need us the most.
From implementation and configuration to applying security patches and updates or troubleshooting servers and computer peripherals etc, our remote support teams aid your in-house team in managing day-to-day processes smoothly.
If you think your business can benefit from remote support services, contact Micro Pro today and find out how we can help your business grow. Rest assured, our remote team of IT specialists in Kent is focused on helping you to reach your business objectives. Our dedicated professionals fully support your business because Micro Pro recognise that your success is our success.
What Our Clients Say
Boutique have worked with Micro Pro for over 10 years and throughout that time we have found them not only technically proficient, but also professional and client focussed. Micro Pro’s biggest strength is their willingness to take ownership of our problems.
- David Hall, MD, The Boutique Workplace Company
We initially contacted Micro Pro when we reached a stage in our business that required us to improve our IT systems. We were looking to move to digital paperwork to enable us to work more efficiently and allow the possibility for working from home.
From the very first call we were so pleased with the service provided. They recommended equipment suitable for our needs whilst keeping the costs reasonable to allow for our limited budget. The installation process, and support after, means that we never struggle with issues that we previously would have spent hours trying to resolve ourselves! We are very happy with the professional and friendly service that they provide and would highly recommend them to any company needing IT expertise.
- Olivia, Manager, George Johnson Lifts
IT troubleshooting is not an exact science, but Micro Pro have proven that they have an experienced IT team that can quickly diagnose and resolve problems with technology.
As we grow, we will continue to look to Micro Pro to help us make sure our infrastructure remains scalable and fit for purpose over time.
I would definitely recommend Micro Pro to any growing business looking to make a long-term investment in technology and IT support.
- Andrew, MD, Premier Surveys
We’ve used Micro Pro for all of our IT support for many years now. The team have always been excellent at addressing any of our IT requirements, and are always able to recommend solutions to our ever changing IT needs.
They are very responsive, easy to communicate with and I would highly recommend them.
- Daniel, MD, Christopher Robin Day Nurseries
Great company to work with. Support is always there when you need it and any problem is sorted out quickly.
- Janette, CEO, JMD Accounting
Micro Pro has worked alongside Blackrock to provide strategic scalable and sustainable IT services for over 10 years.
During that time the business has scaled from a small team, to a group of diverse companies with offices around the world.
As one would expect, rapid growth brings many challenges but Micro Pro has consistently owned the responsibility of making sure the that the technology stack we use, meets the capacity requirements of the business.
- Michael Cauter, COO, Blackrock Expert Services Group
“We contracted MicroPro during a difficult transitional time in the business, whilst we were pivoting throughout the Covid lockdown.
Shaun, Brian, Damian and the team have been key to making our new business model work; in providing support where we needed it, filling the gaps in our knowledge that have allowed us to continue working and given us the confidence and reassurance in our systems so we can continue to provide a great service to our customers”.
- Kieron, MD, Present Communications
These guys are great, they reconfigured our slow IT systems and implemented a new one which has been a real godsend!
They now manage all our IT requirements so we can focus on growing the business whilst they are available at drop of a hat for anything that we need help with.
- Rishi, MD, USB Group
If you’re looking for a professional, proactive, responsive, expert, value-for-money service partner to provide trusted advice and comprehensive support for all the evolving IT needs for your growing business, look no further than the team at Micro Pro.
The support we, and a number of other businesses we have referred to them, has been consistently first class.
- Sanjiv Dodhia, Business Growth Specialist, Action Coach
‘Having previously dealt with IT matters internally, outsourcing our IT needs has been a positive change and the right move for the business.
It’s allowed our senior team to focus on what we do best, and it has given staff access to a helpful service desk team when they need advice on all things IT related.
We’ve worked closely with Micro Pro over the past year, on a strategic roadmap with a core focus on achieving efficiency, automation and improving our approach to IT security.Our business wanted more than just BAU support, we wanted someone who could provide strategic IT direction to the business and Micro Pro has delivered on those objectives.
I am more than happy to recommend Micro Pro as our preferred IT partner.’
- Vanessa Boulanger, FD, Inner Circle Consulting
We help businesses use IT in Kent to succeed
Our office in Ashford is the IT support hub for all our Kent-based teams. Which enables us to deliver quick IT support wherever it’s needed.
We can provide IT support across Kent. For instance, this includes:
Ashford, Canterbury, Dartford, Dover, Gravesham, Maidstone, Medway, Sevenoaks, Folkestone and Hythe, Swale, Thanet, Tonbridge, Malling, Tunbridge Wells and beyond.