Voice over Internet Protocol (VoIP) phone systems are integral to modern business communications. But, as with most IT equipment, VoIP systems require regular updates and testing to perform at their best. That’s not to say you shouldn’t adopt a VoIP... Read More
Category: IT Support Services
How And Why To Perform IT Due Diligence
Performing IT due diligence involves conducting a comprehensive review of the target company's IT systems, infrastructure and processes. The goal of the exercise is to assess the state of your IT infrastructure, identify potential risks and opportunities, and evaluate the... Read More
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4 Benefits Outsourced IT Support Specialists Bring To Your Business
Today’s businesses rely heavily on technology. And with the rapid evolution of the tech world, companies of all sizes are becoming increasingly reliant on outsourced IT support specialists to troubleshoot inevitable issues. Whilst technology has many benefits, it can also... Read More
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How To Navigate Cloud Migration Challenges
Cloud migration has helped millions of companies benefit from today’s leading business technologies. Some of the success stories include increased efficiency for less cost, improved cybersecurity defences, a dynamic IT stack and better access controls for a distributed workforce. However,... Read More
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Cybersecurity Strategies For 2023
Remote working, Bring-Your-Own-Device (BYOD) and cloud migration have increased the risk of a data breach for companies of all sizes. Yet some 90% of business leaders are not convinced their cybersecurity strategies for 2023 will secure their business network. Despite... Read More
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How Microsoft Intune Enhances Mobile Device Management
Business trends such as remote working and Bring-Your-Own-Device (BYOD) call for enhanced mobile device management (MDM). Cloud-based platforms such as Microsoft Intune give companies the security and agility they need in the modern workplace because it enhances mobile device management. ... Read More
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10 Techniques Hackers Use To Crack Passwords
Hackers use a variety of techniques to crack passwords. Cybercrime is estimated to be a $10.5 trillion business. This already jaw-dropping figure is forecast to increase to $23.84 trillion by 2027. Malicious actors are not giving up on such as... Read More
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How Business IT Support Services Help To Improve Productivity
The capacity for your workforce to be productive lends itself to the profitability of your business. And the array of specialist knowledge provided by business IT support services can help you to leverage cloud technologies to be even more productive... Read More
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How To Build A Zero-Trust Cloud Environment
Cloud computing is an enabler for IT transformation and for enhancing business outcomes in the “new normal” world. And due to the rise of cybercrime, 90% of business leaders feel a zero-trust cloud environment is the best way forward. A... Read More
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New Hacking Techniques in 2023
Threat actors will continue to create new hacking techniques in 2023. I think it’s fair to say that we can all agree on that. But businesses significantly improve their chances of protecting sensitive data by raising staff awareness of cyber... Read More
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How Business IT Support Services Can Help Firms Survive The Recession
Business IT support services are crucial at the best of times. During a recession, your IT infrastructure needs to enhance the efficiency of your business so it is profitable. The Bank of England is expecting a recession in 2023. And... Read More
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IT Business Support Services In A Hybrid Environment
Leveraging cloud-based IT business support services enables firms to operate more efficiently in the modern world. Yet the majority of businesses are still not prepared to go all-in on the cloud. Reports reveal that around 72% of businesses prefer to... Read More
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IT Solutions That Protect Business Continuity
Business continuity is a plague that affects every business owner at one point or another. As the UK heads into a recession that could feasibly last at least 18 months, three-quarters of SME business owners are fretting over their prospects... Read More
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The Top 5 IT Security Measures IT Professionals Recommend
Cybersecurity has become an integral aspect of managed IT services. Cybercrime is expected to cost the world’s economy US$10.5 a year by 2025. This is why every business should want to know the IT security Measures IT professionals recommend. As... Read More
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Should The IT Talent Shortage Be A Concern For Your Business?
If industry reports are anything to go by, the IT talent shortage is a critical concern for CEOs - second only to the supply chain crisis. The recent supply chain crisis knocked the IT skills gap off the top spot. For... Read More
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Managed IT Service Level Agreements (SLA) – What Should You Expect?
Every good business owner knows or should know, that creating value for the customer is key to success and longevity. As a leading provider of IT support in London, Micro Pro is held accountable for the value we provide customers... Read More
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How To Design And Implement An Effective IT Strategy
With IT at the forefront of every business, an effective IT strategy enables you to enhance performance and profitability whilst staying within the boundaries of compliance. In our role as IT Strategy Consultants for a wide range of businesses, it... Read More
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How Artificial Intelligence Can Improve IT For Businesses
As technology continues to permeate all aspects of our lives, we take a look into how artificial intelligence (AI) can improve IT for businesses. With the digital transformation in full swing, the growing number of technologies increasingly includes AI. The... Read More
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This Is Why You Need Patch Management Services
Cybercrime is only a concern for SMEs and large corporations that do not have adequate cybersecurity defences in place. The level of preparedness your business requires is largely determined by how much data you store on your servers and the... Read More
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What We’ve Learned About GDPR Compliance In IT Support
When the European Union (EU) launched its General Data Protection Regulations (GDPR) Compliance in 2018, it was billed as the most significant privacy regulation in 20 years. The regulation covers all data a company stores on a digital device. This... Read More