An IT Partner,
Not Just an IT Provider
We do more than fix problems. We take ownership of your IT, reduce risk, plan ahead and build stable, secure technology foundations that allow ambitious organisations to scale.
Awards
& Accreditations
Meet Your New IT Department
Leadership & Consultancy
James Kirby
Founder & Managing Director
Shaun Groenewald
Director
Ehsan Piracha
Technical Director
Service Delivery
Neil O’Shaughnessy
Service Desk Manager
Luke Chuter
Service Desk Lead
Arnold Opperman
Support Engineer
Gary Litchmore
Support Engineer
Elliott Lewis
Senior Support Engineer
Client Services, Finance & People
Daniela English
Client Services
Janette Dalgliesh
Finance & Accounts
Emel Olfaz
People Management
Infrastructure & Specialist Delivery
Nick Alder
Web & Digital Systems Consultant
Adam Goring
Infrastructure & Special Projects Engineer
Overview
Micro Pro is a managed IT partner for ambitious, growing businesses that have outgrown reactive IT support and need a more accountable, strategic technology partner.
We help organisations stay secure, productive and prepared for growth through responsive managed IT support, cybersecurity, cloud services and practical technology guidance.
With offices across Surrey, London and Kent, our UK-based team works closely with clients who value ownership, long-term relationships and clear advice.
Culture & Values
Built on Ownership, Trust and Long-Term Relationships
Our culture is built around accountability, expertise and genuine care for the businesses we support. We work with a carefully selected group of clients so we can build deeper relationships, understand their goals and deliver a level of service that larger, volume-led providers often struggle to maintain.
Long-Term Partnership
We build lasting relationships with clients who value consistent support, honest advice and a technology partner that understands their business as it evolves.
Clear Ownership
We take responsibility for outcomes, not just tickets. When something needs attention, we follow it through, keep clients informed and stay accountable until it is resolved.
Senior Expertise
Our clients benefit from experienced people who understand business IT, not scripted support or a one-size-fits-all approach.
Responsive Service
We know timely support matters. Our team communicates clearly, responds quickly and works hard to minimise disruption.
Our history
18 Years of
Building Better
IT Partnerships
Discover how Micro Pro began, starting as an independent
consultant and growing to become a trusted, long-term
managed IT partner for ambitious businesses.
The Journey Begins
James Kirby started providing IT services as an independent consultant, helping SMEs make better use of technology and supporting organisations that increasingly relied on technology to operate and grow.
Micro Pro is Founded
Micro Pro Ltd was established with a simple mission: to provide honest, reliable, and responsive IT support built on long-term relationships and exceptional service. Starting from a home office, it offers a more personal and accountable alternative to traditional IT providers.
First Employee Joins
As the client base grows, Micro Pro welcomes its first employee, marking the transition from a sole consultancy into a growing managed services business.
Building the Foundations
Micro Pro moves into its first dedicated office at Weybridge Business Park. The team grows to four people and annual revenue reaches £500,000, demonstrating increasing demand from businesses seeking a more responsive and relationship-focused IT partner.
Goldman Sachs 10,000 Small Businesses
Founder James Kirby joined Cohort 8 of the Goldman Sachs 10,000 Small Businesses Programme, receiving leadership and growth training that proved transformational in shaping Micro Pro’s strategy and future growth.
Scaling for Growth
Shaun Groenewald joins Micro Pro as Technical Director as the team doubles and relocates to larger offices in Addlestone. The company expands into supporting private-equity-backed and high-growth businesses, building expertise in M&A, infrastructure, cybersecurity and compliance.
Expanding Across London, Surrey and Kent
Micro Pro expanded with offices in Soho and Kent, strengthening support across London and the South East as a multi-location IT partner for growing organisations.
£1 Million Revenue Milestone
Micro Pro reached £1 million annual revenue, reflecting continued growth and increasing demand from ambitious organisations seeking a more strategic IT partner.
ISO 27001 Certification
Micro Pro achieves ISO 27001 certification, reinforcing its commitment to information security, risk management and operational excellence. The certification reflects the standards expected by many of the professional services, financial and compliance-focused organisations Micro Pro supports.
Investing in People, Expertise and Growth
As client needs grew more complex, Micro Pro invested in senior technical talent and leadership to strengthen its expertise in infrastructure, cybersecurity and strategy. The company also moved to its Woking headquarters, expanding to over 2,500 sq ft to support its growing team and clients.
£1.5 Million Revenue Milestone
Micro Pro reached £1.5 million annual revenue while continuing to focus on sustainable growth, long-term client relationships and service quality.
Supporting Ambitious Businesses Across the UK
Today, Micro Pro supports 30+ organisations, 1,000+ users and 2,500+ devices across the South East, with long-term clients and a focus on growing businesses. It is also working towards ISO 14001 and ISO 42001 certifications for sustainability and AI Governance.
Looking Forward
As technology, cybersecurity and AI governance continue to evolve, Micro Pro remains focused on helping ambitious organisations build secure, scalable and well-managed IT environments. Our mission remains unchanged: to provide the expertise, accountability and strategic guidance of an exceptional internal IT department, delivered by a trusted long-term partner.
The Micro Pro Difference
A Support Model
That Leadership Can Rely on
Many IT providers are built around volume. Micro Pro is built around accountability, structure and long-term partnership, delivering high-touch support backed by senior expertise for a more stable, secure environment.
18+
Years in Business
<30
Minute average response time
10+ Years
Average Client Relationship
What Makes Our Model Different
High-Touch Support
We deliberately work with a carefully selected client base so we can provide more attention, better continuity and a higher standard of service.
Senior Technical Oversight
Clients benefit from experienced engineers and senior technical oversight, helping ensure their IT environment is structured, secure and built for long-term stability.
Fast, Accountable Response
We respond quickly, communicate clearly and take ownership of issues through to resolution, helping minimise disruption to your business.
Built for Growing Businesses
We help growing businesses move from reactive IT support to a stable, secure and well-managed technology environment that can scale with them.
Our Approach
Responsible Technology, Long-Term Thinking
We recommend technology based on genuine business need, long-term value, security and sustainability, not short-term sales. Our role is to help clients make informed decisions, avoid unnecessary complexity and invest in technology that supports their business over time.
Smarter Procurement
We help clients make informed technology choices, reducing waste and unnecessary spend by selecting reliable hardware, appropriate licences and scalable solutions that fit the business need.
Longer-Term Thinking
Our approach prioritises stability, efficiency and lifecycle planning, helping clients avoid unnecessary replacement, duplicated platforms and short-term fixes that create longer-term complexity.
Client Reviews
What Our Clients Say
We are proud to support long-term clients who value responsive service, clear advice and a technology partner that takes ownership.
Technology Platforms We Work With
Shaun Groenewald
Director
Book a Consultation
Ready for an IT Partner That
Understands Your Business?
Speak to Micro Pro about managed IT support, cybersecurity and strategic technology guidance for your organisation.
