Phone Number 01932 300 314 Email hello@micropro.com London Office 11 Golden Square, London, W1F 9JB Surrey Head Office Unit 1, 299a Connaught Road, Woking, Surrey, GU24 0AD Kent Office Kent House, Station Road, Ashford, Kent, TN23 1PP

Managed IT Support IT Service Desk & Team Support IT Support Contracts IT Outsourcing Cybersecurity & Risk Management 24/7 Monitoring & Alerting Microsoft 365 Backup & Business Continuity Managed Infrastructure IT Strategy & Consultancy IT Projects & Technical Delivery

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Strategic IT That Enables
Growth, Not Frustration

Micro Pro partners with ambitious, growing businesses to provide responsive managed IT support, cybersecurity and strategic
technology guidance. We act as your IT department, helping you stay secure, productive and ready for growth.

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Awards
& Accreditations

Overview

We give you the capability of an experienced IT department, from responsive support and cybersecurity to strategy, governance and long-term planning, built for ambitious, growing businesses.

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We do not deliver one-size-fits-all support. We work closely with ambitious organisations, acting as their IT department, building long-term relationships and taking ownership of the technology that supports their growth.

From day-to-day managed IT support and proactive monitoring to cybersecurity, cloud, infrastructure and strategic roadmapping, we bring structure, accountability and senior expertise to your IT.

Our Services

Services That Support Growth, Security and Stability

Managed IT & Support

Managed IT Support

Responsive, accountable managed IT support for growing organisations that need more than a reactive helpdesk. Micro Pro acts as an extension of your business, taking ownership of users, devices, systems, security and suppliers so your team can stay productive and focused.

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IT Service Desk and Team Support

Familiar, responsive IT support for your people, delivered by engineers who know your systems and take ownership

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IT Support Contracts

Tired of contracts and slow support? We build managed IT support contracts around your needs, with clear terms, fast help and zero hidden costs.

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IT Outsourcing

Micro Pro provides flexible outsourced IT support for growing businesses that need more capability, ownership and structure than their current arrangement can provide.

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Consultancy & Projects

IT Strategy and Consultancy

Familiar, responsive IT support for your people, delivered by engineers who know your systems and take ownership

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IT Project & Technical Delivery

We become your IT department or extend your internal team, handling as much or as little as you need while keeping you in control and your users properly looked after.

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Cyber Security & Risk

Cybersecurity & Risk Management

As an ISO 27001-accredited provider, we focus on practical, proportional cyber security, reducing real-world risk through sensible controls, training and governance.

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24/7 Monitoring & Alerting

Your systems are monitored around the clock with a blend of automation and human oversight, so potential issues are spotted and dealt with long before they become problems.

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Cloud & Infrastructure

Microsoft 365

We help you get full value from Microsoft 365, from secure setup and licensing to collaboration, compliance and ongoing optimisation.

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Backup & Business Continuity

Your critical data is securely backed up to the cloud, with daily checks by real engineers, so you can be confident restores will work when you actually need them.

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Managed Infrastructure

Micro Pro helps growing businesses manage the technical foundations their teams rely on, from networks, servers and connectivity to firewalls, wireless, cloud platforms and core infrastructure.

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Switch to Micro Pro Risk-Free

90 Days to Transform
Your IT Experience

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Our onboarding sees your business’s IT transformed for the better. Benefit from a more stable IT environment and strategies that support long-term growth.

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Days 1-30

Learn Your Business & Map Risks

We dive into your business, your people and your tech stack, so we know exactly what we’re taking responsibility for.

What you'll experience:

A structured handover plan with your incumbent
A review of the current state of the infrastructure
A full technical and security audit

Days 31-60

Take Over Stabilise and De-Risk

We take the reins, calm everything down and start systematically reducing the big risks.

What you'll experience:

We behave like your IT department
Fewer outages, recurring glitches and other issues
Support becomes predictable
Experienced engineers who know your environment

Days 61-90

Plan the Future and Embed the Partnership

With the basics under control, we move into strategy, governance and a roadmap that matches your growth plans.

What you'll experience:

Regular strategic conversations
Visibility and accountability
A sensible IT roadmap aligned to your business goals
Quick wins landing early

Client Reviews

What Our Clients Say

We are proud to support long-term clients who value responsive service, clear advice and a technology partner that takes ownership.

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      Posted on Google  
   
   Andrew Raphaely 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very knowledgeable with fantastic service - highly recommend
  
 
     Posted on Google  
   
   Hayley Williams 
 179 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro have been a reliable and collaborative IT support partner, particularly in areas where HR and technology intersect. From an HR perspective, their involvement in onboarding and offboarding processes has been consistent and well-structured, helping ensure that new starters are set up efficiently and leavers are managed securely and without disruption. They played a key role during our London HQ move, providing steady support through what could have been a highly disruptive period. Their coordination and responsiveness helped minimise downtime and ensured a smooth transition for employees. Across other HR-related projects, MicroPro have shown a good understanding of operational needs, and overall they provide a dependable service as a partner to the business.
  
 
     Posted on Google  
   
   Stu Dawson 
 179 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing IT service and experiance. Excellent delivery on service and exceptionally professional (and easy to deal with).
  
 
     Posted on Google  
   
   Christian Thorne 
 180 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Highly responsive, personable in their approach and interactions. Quick fixers! Likes of Arnold & Luke are both very helpful and proficient.
  
 
     Posted on Google  
   
   Jenna Mitchell 
 180 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful!
  
 
     Posted on Google  
   
   Jobright Peter 
 180 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We've been working with Micropro for our IT support needs and they've consistently delivered a reliable, responsive service. Their team takes the time to understand our business requirements and provides clear, practical solutions without overcomplicating things. Communication is always prompt and they're proactive about flagging potential issues before they become problems. Highly recommended for any business looking for a dependable IT partner.
  
 
     Posted on Google  
   
   Katie Arbon 
 238 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I deal with the onboarding and offboarding of employees. MicroPro have an efficient way of submitting requests and a response is always provided promptly even when requesting short turnarounds of a couple of days. When staff IT enquiries are received, I have found MicroPro helpful in giving clear advice on what steps to take and remoting on to assist. I have also recieved phone calls and email follow up to check in on how things are which has helped keep on top of the tickets I've raised.
  
 
     Posted on Google  
   
   Nick Holt 
 238 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very responsive and helpful company to have supporting you. They are quick to fix my issue whenever I call up and always friendly when speaking to them.
  
 
     Posted on Google  
   
   Wakai Muganiwah 
 299 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful company, very speedy with all enquiries and issues. More than happy with the service and would recommend.
  
 
     Posted on Google  
   
   Janice C 
 303 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, fast and helpful advice 👍🏻
  
 
     Posted on Google  
   
   Jonathan Wells 
 306 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Really professional and responsive. Always able to solve issues in a polite respectful manner
  
 
     Posted on Google  
   
   Kirk Foat 
 306 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Have been using Micropro for a while now. Very happy with how speedy requests are handled.
  
 
     Posted on Google  
   
   Alessio Rollo 
 580 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Fast and professional, excellent service
  
 
     Posted on Google  
   
   Daiana 
 598 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Luke was super helpful
  
 
     Posted on Google  
   
   V Z 
 668 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been working MicroPro for the past year and half. Their team is always prompt and professional. They ensure urgent requests are handled quickly and efficiently. Their support has been invaluable to our operations. Thank you!
  
 
     Posted on Google  
   
   Karen Williams 
 689 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from MicroPro, they response times and resolutions to any problems/issues we have are dealt with quickly and efficiently.
  
 
     Posted on Google  
   
   Laura Davis 
 738 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Micropro have always offered a superb level of service to our team. When we were first introduced to them they took the time to speak with us and really get to know our business needs and model, in order to understand what we actually required. They often go above and beyond what is needed, the managers are knowledgeable and the support team are friendly to deal with and have truly brought the term support to new heights.
  
 
     Posted on Google  
   
   Charlotte Stoel 
 751 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro support our business across the UK, France and Germany and they're a brilliant company to work with. The leadership team and support team are always available and provide sound advice, adapted to our specific needs.
  
 
     Posted on Google  
   
   Garth Judd 
 1683 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The level of service you get from Micropro is second to none; our organisation was supported by them for 6 of the years I've been here, until we were integrated into another organisation. To say we miss them is an understatement - their team will work tirelessly to understand your requirements and implement solutions to fit your needs and your budget; they're calm in a crisis, willing to assist with last minute requests and out of hours emergencies; their response SLAs are phenomenal and they will never close out a ticket until you are thoroughly satisfied with the outcome; additionally, they're very thick skinned and patient when dealing with any irate or stressed out individuals! They also won't try to hide behind IT "smoke and mirrors" or confuse you with jargon. Cannot recommend them highly enough.
  
 
     Posted on Google  
   
   Trey Nelson-Campbell 
 2181 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The team at MicroPro have been nothing but helpful. I have had many issues with my PC software, and the team have remotely assisted me on numerous occasions to get me back up and running in such a timely manner! Thank you all for your help.