IT Support Services
CloudOps – The Future of IT Cloud Services
As firms increasingly migrate applications and data to the cloud, the outliers become more complex and time-consuming. To help improve the development of IT infrastructures and cut the workloads of cloud engineers, a new strategy has emerged – “cloud operations,” or CloudOps. The purpose of CloudOps is to optimise the performance of your IT network…
Read MoreSwitching To A Hybrid Model: What We’ve Learnt So Far
Switching to a hybrid model will require a period of trial and error. C-suite executives and IT professionals are entering uncharted waters. And it can get pretty choppy. So is it worth switching to a hybrid model in the first place? Some companies will have no option. Others may be persuaded by outside factors and…
Read More5 Greatest Threats To Business Continuity in the Digital Age
The digital age can provide businesses of all sizes with tools, platforms and opportunities to grow. But as we have seen over the last decade or more, the digital age also brings with it an increasing array of challenges which can disrupt business continuity. Privacy and security risks remain a consistent threat. The tightening of…
Read MoreHow To Build A Future-Proof IT Infrastructure
The digital revolution in the last twenty years has been nothing short of disruptive. It’s astonishing to comprehend that more than half of the Fortune 500 companies that existed at the turn of the millennium are now extinct because they couldn’t or didn’t adapt to the digital landscape. As digital technologies continue to evolve, businesses also…
Read MoreWhat Does The Future of IT Support Services in London Look Like?
I had a reflective moment the other day in which I was pondering how much IT support services in London have changed in the last decade (since we started Micro Pro actually). Rainy days. You know how it is. In the good ole days of IT support services in London (ahem), everyone required tech support…
Read MoreIs Your Slow Internet Harming Your Business?
Since the pandemic, we’ve had a number of new clients reach out to us for assistance. Although companies need several IT support services and dwell in them for months, the proverbial straw that typically breaks the camel’s back is slow internet. Sluggish internet speeds are among one of the most frustrating experiences employees have in the office…
Read MoreThis is How Hackers Are Stealing Your Microsoft 365 Credentials
Microsoft 365 credentials are prized assets for bad actors. With access to login credentials, hackers can access sensitive data they can sell to bring businesses or impersonate executives or account personnel and send fraudulent emails that seek to extract money from victims. Attacks targeting Microsoft 365 users occur at alarming regulatory – and with a 29%…
Read More5 Questions To Ask IT Support Providers About Cybersecurity
Cybersecurity is a strategic risk for all companies. The number of high profile data breaches that occur with increasing regularity has underscored the need for businesses to reach out to IT support providers about cybersecurity concerns. C-suite executives know they need to prioritise cybersecurity to mitigate the risk of a data breach. However, few recognise…
Read MoreHow To Train Your Staff In Cybersecurity Awareness
Your staff is your first line of defence against cybercrime. A lack of cybersecurity awareness is to be at the root of over 90% of successful cyberattacks. Blaming individuals for a data breach is not a solution. The onus is on firms to ensure their workforces are aware of the threats to cybersecurity and what…
Read MoreGartner Identifies 7 Key Cybersecurity Trends
The technology research and consulting firm Gartner recently published a report detailing seven cybersecurity trends CISOs should be aware of. In brief, the seven trends provide advice about how companies can implement a cybersecurity strategy. Gartner analysts point out that cybersecurity is essentially a business enabler. Protecting your IT networks from the threat of bad actors is…
Read MoreLatest Hacking Techniques To Watch Out For
Surveys indicate that a large percentage of SMEs are blasé about cybercrime. That could be costly. Even if you don’t have a budget to install a boatload of cyber defence technologies, you can prevent a data breach by knowing the latest hacking techniques to watch out for. It seems that every week there’s a high-profile…
Read More5 Tips To Securing Your Business Email Accounts
Securing your business email accounts goes a long way to preventing a data security breach. For business owners, email security should be a priority in your cybersecurity strategy. The number of high-profile data breaches over the last few years is alarming. Samsung is the latest giant to succumb to a group of organised hackers going…
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